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"Food almost cold and kept waiting for cooked breakfast " More

By a verified traveller on Fri 29 Sep 2017

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Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€89* Per night/room 19 May - 20 May

Triple Room (2 adults + 1 children)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Double Room (Jetted Tub Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Double Room Single Use (Jetted Tub Access)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Triple Room (3 adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Catalonia Punta del Rey, you're just a quick walk from Tenerife Beaches. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Tenerife Beaches and 5 minutes on foot from Playa Cho Vito
  • Cats and dogs welcome for a fee (restrictions apply)

Catalonia Punta del Rey ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Catalonia Punta del Rey

Everyone (4) Couples (1)
4 out of 5

Hotel nice but location not good. Too hilly

Food almost cold and kept waiting for cooked breakfast

Posted by , from Ireland on 29 Sep 2017

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3 out of 5
Da es ein sehr hellhöriges Hotel ist,wäre die Möglichkeit gegeben eine Zwischentüre in den Zimmern einzubauen.Renovierungsarbeiten dringend erforderlich.

Posted by , from Los Realejos on 31 Oct 2022

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4 out of 5
Parfaitement situé, accueil agréable, chambre propre et belle piscine. Deux lits simples au lieu du grand lit double indiqué sur l'offre.

Posted by on 13 Sep 2017

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3 out of 5

Hôtel de masse, sale , clapier

Cher pour ce que c'est, hôtel vétuste , cafard

Posted by , from paris on 30 Jun 2017

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3 out of 5

Vilkas eläkeläisten viihdekeskus

Pros: Liian iso ja rauhaton.
Cons: Äänieristykset, aamupalan terveellisyys, siisteys huoneissa.
Kokemuksena melko rauhaton. Ohjemaa oli vaikka minkälaista ja meni mielestäni liiallisuuksiin, että joka ilta Show room pyöri yö kahteen saakka pitäen muutamaa käytävää hereillä. Huoneiden äänieristykset mitättömät, joten korvatulpat olivat tarpeen. Huone itsessään todella epäsiisti, sängyt verrattavissa matkasänkyihin sojottavine jousineen ( tiedä sitten mahtaako riippua huoneista ). Aamupalalla riitti myös ohjemaa, kun yritti päästä ehjin nahoin (ja täysin lautasin) istumaan omalle paikalle tungoksen keskeltä.

Posted by , from Satakunta on 23 Jan 2017

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Renovations + Closures

The following facilities or services will be unavailable from May 27 2024 to June 2 2024 (dates subject to change):

  • One of the swimming pools

All-inclusive Details

All-inclusive room rates at Catalonia Punta del Rey are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals and snacks included

Not included

  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Spa/beauty facilities and services not included
  • Additional service charge accepted

Property Features

Some rates at Catalonia Punta del Rey are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Catalonia Punta del Rey, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. A business centre and meeting rooms are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Catalonia Punta del Rey. For a fee, parking is available. This 4-star Candelaria hotel is smoke free.

  • 423 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Catalonia Punta del Rey offers 423 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Restaurante La Toscana – This restaurant only serves lunch. Reservations are required.

Restaurante Punta del Rey – On-site restaurant. Open daily.

Bar Piscina – On-site bar. Open daily.

Bar Show – On-site bar. Open daily.

Hall Bar – On-site bar. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's infinity pool is accessible to guests 17 and older who stay in all-inclusive rate plans. The other outdoor pool is open to all guests.

This property's oceanfront spa tub and sun lounger area is accessible to guests 18 and older staying in Premium Room types only.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 22 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in Premium room types receive spa tub access for registered adults over 17 years old. Guests under 18 years old or booked in any other room type are not permitted to use spa tubs.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 15 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Catalonia Punta Rey
  • Catalonia Punta Rey Candelaria
  • Catalonia Punta Rey Hotel
  • Catalonia Punta Rey Hotel Candelaria
  • Catalonia Punta del Rey Hotel
  • Catalonia Punta del Rey Candelaria
  • Catalonia Punta del Rey Hotel Candelaria

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.