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Four Points by Sheraton Chicago O'Hare Airport

3.0 star property

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Photo gallery for Four Points by Sheraton Chicago O'Hare Airport

Exterior
Breakfast and dinner served
Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

View in a map
10249 Irving Park Road, Schiller Park, IL, 60176
  • Place, Fashion Outlets of Chicago
    ‪2 min drive‬
  • Place, Rosemont Theatre
    ‪3 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(157 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(87 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Four Points by Sheraton Chicago O'Hare Airport

Hotel with free airport shuttle, near Fashion Outlets of Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Chicago O'Hare Airport offers 295 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Schiller Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Our customers tell us they can't get enough of the comfortable beds at Four Points by Sheraton Chicago O'Hare Airport. During your stay, you'll be close to Fashion Outlets of Chicago. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Rosemont Theatre and a few minutes from Donald E. Stephens Convention Center
  • Free airport shuttle service
Four Points by Sheraton Chicago O'Hare Airport offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Chicago O'Hare Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This Schiller Park hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Mirage Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 for adults and USD 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mirage Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,002 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 16.95 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Rollaway bed fee: USD 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide long-term parking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Chicago O'Hare Airport Hotel
Four Points Sheraton Chicago O'Hare Airport
Sheraton Schiller Park
Four Points Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Schiller Park Sheraton
Chicago Four Points
Schiller Park Four Points
Four Points by Sheraton Chicago O'Hare Airport Hotel
Four Points by Sheraton Chicago O'Hare Airport Schiller Park

Reviews

Four Points by Sheraton Chicago O'Hare Airport Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 762 out of 1953 reviews
Rating 8 - Good. 435 out of 1953 reviews
Rating 6 - Okay. 321 out of 1953 reviews
Rating 4 - Poor. 232 out of 1953 reviews
Rating 2 - Terrible. 203 out of 1953 reviews

Reviews

10/10 Excellent

Alice

Stayed 1 night in Jul 2025

10/10 Excellent

Chetna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent stayed. Everything was great 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa, Whitewater

Stayed 1 night in Jul 2025

2/10 Terrible

ANEEL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So much smell in the room, carpet is so dirty, everything is dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean overall. I would definitely stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Suzanne

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Great location and shuttle, run-down facility

Four Points is conveniently located near O'Hare Airport and provides airport shuttle service, which operates on a regular basis. The shuttle driver was helpful and friendly. The hotel itself is old and run-down, needing to catch up with deferred maintenance - areas needing new paint, dirty and dingey, dirty carpets. In the bathroom, the faucet was loose and almost seemed ready to fall off the sink. The electrical outlet in the bathroom was loosely attached to the wall, so that the hair dryer would go on and off because it couldn't get electricity - could be a shock and fire hazard.
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Stayed 1 night in Jul 2025

6/10 Okay

kathy

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were nice. There were no wash clothes, pen, paper, tub needed scoured, there were stains on bedding.
Stayed 1 night in Jul 2025

4/10 Poor

david

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room had no kleenex or coffee
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mike, Madison

Liked: Cleanliness, staff & service
Not a great facility but good value. Long term parking available to guests. Reasonably priced restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Shatavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. The room was nice and clean. I enjoyed having a shuttle to take us to the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

nice staff. Poorly stocked rooms

Was missing towels, wash cloths, hand towels. Had no conditioner or body wash. They were either empty or missing. Phone wasn’t working. Rooms didn’t have a mini fridge or robes. The Kleenex was never replenished (didn’t have any in the room) The toilet paper was thin/cheap.
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Stayed 1 night in Jul 2025

8/10 Good

Bryan

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service
Very great customer service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My first time in Chicago and the hotel excellent service I can't complain about anything
Stayed 2 nights in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien todo bien
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service
Toilet and bathtub were covered in hair. Door keys kept not working and we had to get new ones twice. The ice machines are not working on most levels. The main elevator was out of order when we arrived. The A/C seemed to not able to keep the room cool once it started warming up outside.
Stayed 3 nights in Jul 2025

8/10 Good

Tonja, Muskegon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big. Check-in was fast and easy. Bed was ok, complaints for the price. The only issue we had was shuttle service. We were not sure what our shuttle looked like and approached the blue Sheraton shuttle. It would be nice if they put a photo or description that the shuttle is white with a blue stipe. Shuttle has plenty of seating.
King room
Bathroom
Stayed 1 night in Jul 2025

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle did'nt run as advertised. Had to take a taxi coming in. At a substantial cost. Only thing halfway decent was restaurant. Avoid this place at all costs. Worst dump I have ever stayed and that includes hostels in 3rd world countries.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lhiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice, the front desk was a bit blunt and they didn't seem like they were happy to be there which is understandable but they spoke to the customers not so welcoming because of it. There was no face rags either just body towels and when i asked housekeeping they said they didn't know what i was speaking of and gave me more body towels. We were able to go get some face and wash rags from a store nearby, outside of that the stay was great!!
Stayed 2 nights in Jul 2025

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

Service was poor, asked for room to be clean, it was not done the first day, had to keep requesting towels
Stayed 3 nights in Jul 2025