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Charlottehaven

4.0 star property
VIP Access

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Photo gallery for Charlottehaven

Terrace/patio
View from room
Indoor pool
Deluxe Hotel Suite 50 m2 - High floor | View from room
Children’s play area – outdoor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Hjørringgade 12 C, Copenhagen, 2100
  • Place, Parken Stadium
    ‪16 min walk‬
  • Place, Faelledparken
    ‪5 min drive‬
  • Place, Little Mermaid
    ‪7 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior One Bedroom Apartment 60 m2

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior One Bedroom Apartment 60 m2

9.6 out of 10
Exceptional
(22 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment 77 m2

Deluxe One Bedroom Apartment 77 m2

Deluxe One Bedroom Apartment 77 m2

10.0 out of 10
Exceptional
(4 reviews)
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Two Bedroom Apartment 77 m2

Family Two Bedroom Apartment 77 m2

Family Two Bedroom Apartment 77 m2

10.0 out of 10
Exceptional
(2 reviews)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse Two Bedroom Apartment 105 m2

Balcony view

Penthouse Two Bedroom Apartment 105 m2

  • Sea view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Two-Bed Hotel Suite 70 m2

Family Two-Bed Hotel Suite 70 m2

Family Two-Bed Hotel Suite 70 m2

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Hotel Suite 50 m2 - Lower floor

Deluxe Hotel Suite 50 m2 - Lower floor | Living area

Deluxe Hotel Suite 50 m2 - Lower floor

9.4 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Hotel Suite 50 m2 - Middle floor

Deluxe Hotel Suite 50 m2 - Middle floor

Deluxe Hotel Suite 50 m2 - Middle floor

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Hotel Suite 50 m2 - High floor

Deluxe Hotel Suite 50 m2 - High floor | View from room

Deluxe Hotel Suite 50 m2 - High floor

10.0 out of 10
Exceptional
(15 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Charlottehaven

An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Weekly housekeeping is available.
Charlottehaven offers 81 accommodations with espresso makers and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch flat-screen televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

A health club and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

Guests under 5 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Charlottehaven. During your stay, you'll be within walking distance of Parken Stadium. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at The Café, a café with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 7 minutes by car from Tivoli Gardens and 5 minutes from Strøget
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Charlottehaven, you'll find an indoor pool, a health club, a sauna, and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business center and 7 meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Charlottehaven. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
The Café - Overlooking the garden, this café serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 225 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; DKK 125 to 295 for adults and DKK 125 to 175 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Café

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Health club
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Free weights
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.2 percent for credit card payments
The front desk is open Monday - Friday (5:30 AM - 11:00 PM) and Saturday - Sunday (7:00 AM - 11:00 PM)
The check-in location differs from the property location; go to: [Charlottehaven Garden reception,Hjørringgade 12C,2100 Copenhagen]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 500 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 250.0 per day.
  • Cribs (infant beds) are available for DKK 250.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately DKK 125 to 295 for adults, and DKK 125 to 175 for children
  • Covered self parking fee: DKK 225 per day
  • Pet fee: DKK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 250.0 per day
  • Rollaway bed fee: DKK 250.0 per day
  • Credit card charges are subject to a surcharge of 3.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 5:30 AM - 11:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Charlottehaven Garden reception,Hjørringgade 12C,2100 Copenhagen
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen

Charlottehaven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 254 out of 364 reviews
Rating 8 - Good. 79 out of 364 reviews
Rating 6 - Okay. 16 out of 364 reviews
Rating 4 - Poor. 9 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Great fitness facility.
Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2025

10/10 Excellent

Zachary

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 4 nights in Nov 2025

10/10 Excellent

Jean-Claude, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean nd the staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location with excellent, friendly multilingual customer service staff (Danish & English). The facilities were going through renovations but it was still all usable and will be beautiful when it’s finished. Warning - Copenhagen is not a cheap city for accommodation. Needing space for ourselves and our adult daughter for 4 nights, (more that a folding mobile bed), we opted for this apartment@ approx $AU1,000 per night it was more than we expected to have to pay but the apartment, property, location and service could not be faulted. Loved the ‘green’ initiatives! Would definitely recommend and return.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rajvi

Stayed 7 nights in Aug 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well appointed property. We stayed in the tower hoping for a view like the one in the picture - obviously only on 1 side of the tower. We did not get this view. This was slightly disappointing as that was one of the reasons we booked this place. The property is probably quieter than many areas but still we had music pumping till 1-2am. I think when colder not a problem as the windows would not have been open. But still slightly annoying but out of the control of the hotel I think. The shower was fantastic. Bed was comfy. The oven was finnicky to use but got there in the end. So not perfect but I would still recommend. Did not use gym and pool but both looked excellent. Location was good - near Juno bakery and there was a great grocery store on the Nordhavn metro side of the tracks as well as a Lidl in the same spot.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHING YEE

Stayed 10 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2025

10/10 Excellent

Allen, Tujunga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. The hotel was well maintained and room was super comfortable. Staff were super friendly specially Enric did amazing service for all our needs.
Stayed 7 nights in Jun 2025

8/10 Good

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good stay. We were given a room facing west, which in the summer really heated up the room during the summer. Because the sun sets after 10pm, the apartment can’t be cooled down much without having the windows open and the light coming in. Some people who smoke in other balconies have their smoke drift into your flat. It seemed that at least 4-5 other balconies were smoking during our stay. The location is great, easy to walk to the great surrounding neighborhood. Metro and S train close by. Can get to and from the airport with one metro transfer. Charlottehaven would get 5 stars if they included a fan for hot nights and if there was a restriction on cigarette smoking in the adjacent building.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nayoung

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location access to full gym, transport nearby.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ahmad

Travelled with family and small children
Liked: Amenities
Extremely convenient and comfortable, nice quiet location.
Stayed 1 night in Jun 2025

8/10 Good

GURPREET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Amit

Liked: Amenities, property conditions & facilities
As promised. New and clean with all the right items needed.
Stayed 16 nights in Jun 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of construction work noise through the day. Otherwise great place to experience Copenhagen
Stayed 6 nights in Jun 2025

10/10 Excellent

Jason, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice easy hotel, we stayed in one of the self catering apartments. The kitchen had nearly everything but would have been nice if had one or two extra things like oil for cooking. Staff were lovely and very helpful. Would have been good to know that breakfast was served an hour later when it was a public holiday. Food at breakfast was very good quality and delicious. Area was generally quiet but walls do carry sound so unfortunately didn’t get the best sleep due to one night there was a concert nearby, baby crying and young lads shouting in the courtyard early in the morning. Public transport is so easy to use and there is the best gluten free bakery just 2 minutes away.
Stayed 4 nights in May 2025

8/10 Good

Evangelos

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the Copenhagen marathon. In a beautiful & safe residential area. These are apartments with a washing machine and a dishwasher. They are very clean. There’s a check in area with a brunch place. The building shows its age - but overall happy.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Stayed 1 night in Mar 2025