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Rixos The Palm Hotel & Suites

5.0 star property
VIP Access

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Photo gallery for Rixos The Palm Hotel & Suites

Grand Suite, 1 Double Bed (Penthouse - Executive) | Terrace/patio
Property video
Grand Suite, 1 Double Bed (Penthouse - Executive)
Aerial view
Grand Suite, 1 Double Bed (Penthouse - Executive) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Place, Aquaventure
    ‪10 min drive‬
  • Place, Atlantis, The Palm
    ‪12 min drive‬
  • Place, The Pointe
    ‪14 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • Sea view
  • 592 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Sea View

A modern hotel room with a large bed, a TV, and a glass side table with a vase of flowers.

Junior Suite, 1 King Bed, Sea View

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the ocean.

Suite, 2 Double Beds, Sea View (Panoramic)

  • Sea view
  • 380 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • Sea view
  • 250 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Suite, 5 Bedrooms

A hotel room with a large bed, a desk, a bench, a chair, a TV, a window with a view, and a chandelier.

Suite, 5 Bedrooms

  • 400 sq m
  • 5 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

  • Sea view
  • 370 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 370 sq m
  • 3 bedrooms
  • Sleeps 9
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • Resort view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, Select Comfort beds, minibar

Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Atlantis, The Palm
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 1,651 reviews
The price is €364
includes taxes & fees
28 Jun - 29 Jun
Atlantis, The Palm

About this property

Rixos The Palm Hotel & Suites

Catch some rays on Rixos The Palm Hotel & Suites's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Rixos The Palm Hotel & Suites. During your stay, you'll be close to Souk Madinat Jumeirah. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • For dining with ocean views, stop by Bodrum Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, Thai massages, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai
  • Free shopping center shuttle service
Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Bodrum Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (682 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The all-inclusive rate plan does not include access to a la carte restaurants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (December 31) Gala Dinner per child: AED 1500 (from 3 to 12 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rixos The Palm Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property enforces a dress code in the restaurants.
Property Registration Number 01357
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Rixos The Palm Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 740 reviews
Rating 8 - Good. 184 out of 740 reviews
Rating 6 - Okay. 68 out of 740 reviews
Rating 4 - Poor. 20 out of 740 reviews
Rating 2 - Terrible. 12 out of 740 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
The food was amazing, the hotel for me is one of the best remote locations. Everything is on site so there’s no hassle for families, the best of both worlds. We have been twice now with our family and we all love it. Can’t wait to come back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food - Amazing ! Staff - unbelievable ! We had such a good time
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Arjan

Liked: Cleanliness, amenities
Best holiday I’ve ever been on
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Dafydd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay! Great customer service and beautiful hotel
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, great food and service.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Gloria Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,clean and endless food and drink .
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really good everything was just excellent
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Karley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Ahmed Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It great experience and staff was very friendly
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Paula Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom suite was huge. Food in the steak restaurant was amazing
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, food choices and quality are excellent. Staff are always so helpful, friendly and provide great service.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent for dietary requirements
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation with the family. Excellent service
Stayed 9 nights in Jul 2023
Verified

10/10 Excellent

Leigh Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so clean,staff amazing.Beach is clean.The view is so nice.

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