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Hotel Description

Our customers tell us that they can't get enough of the convenient parking at WM Hotel System Sp. z o.o.. During your stay, you'll be close to Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2002, this 3-star hotel has 162 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi and wired Internet
  • Enjoy Eastern European cuisine while dining at Rosso Nero
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the convenient parking and the restaurant
  • 5 minutes by car from John Paul II Hospital and 5 minutes from Home Army Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Apartment (2 Single Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

WM Hotel System Sp. z o.o. ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for WM Hotel System Sp. z o.o.

Everyone (3)
4 out of 5
Rauhallinen, kotoisa tunnelma. Mielyttävä henkilökunta.

Posted by on 3 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by M. Grondziewska

Thank You for opinion, every information is important for us.

4 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by M. Grondziewska

Dziękujemy za wizytę w naszym hotelu oraz przesłanie opinii.

4 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

7 Jun 2019 by M. Grondziewska

Dziękujemy za skorzystanie z naszego hotelu.

Renovations + Closures

This property is closed from 3 August 2020 to 31 December 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi and wired Internet. A fitness centre, spa services, and a terrace are also featured at the business-friendly WM Hotel System Sp. z o.o.. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Krakow hotel.

  • 1 building
  • 162 guestrooms or units
  • 5 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

RV, bus, truck parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (19 km / 11.8 mi)
  • Train station: Krakow Glowny Station (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

WM Hotel System Sp. z o.o. offers 162 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Rosso Nero – This restaurant specialises in Eastern European cuisine and serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials, body treatments and manicures and pedicures.

  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 100 per pet, per stay, plus a deposit of PLN 100.00 per stay
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Individually wrapped food options are available for breakfast and lunch.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 30 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one-way)
  • Pet deposit: PLN 100.00 per stay
  • Pet fee: PLN 100 per pet, per stay
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 50 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WM Hotel System Sp. z o.o.
  • WM Hotel System Sp. z o.o. Krakow
  • WM System Sp. z o.o.
  • WM System Sp. z o.o. Krakow
  • WM Hotel System Sp. z o.o. Krakow
  • WM System Sp. z o.o. Krakow
  • WM System Sp. z o.o.
  • Hotel WM Hotel System Sp. z o.o. Krakow
  • Krakow WM Hotel System Sp. z o.o. Hotel
  • Hotel WM Hotel System Sp. z o.o.
  • Wm System Sp Z O O Krakow
  • Wm System Sp Z O O Krakow
  • WM Hotel System Sp. z o.o. Hotel
  • WM Hotel System Sp. z o.o. Krakow
  • WM Hotel System Sp. z o.o. Hotel Krakow

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • WM Hotel System Sp. z o.o. offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.