Skip to main content
Beginning of main content

"When we arrived we were given a room in the part of the hotel that has not yet been renovated and disappointed would be an understatement. The room w ... " More

By a verified traveller on Wed 04 Mar 2020

Enter dates to see availability

Hotel Description

Hotel Pennsylvania's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Enjoy features like free breakfast, plus a 24-hour health club and a coffee shop/café. This 2.5-star hotel has 1705 rooms over 18 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned rooms with cable TV, ironing boards and free toiletries
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/café
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the location and the proximity to public transport
  • Steps from Madison Square Garden and 5 minutes on foot from Macy's
  • Cats and dogs welcome for a fee (restrictions apply)

Penn Plaza Collection 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€65* Per night/room 1 Sep - 2 Sep

Penn Plaza Collection Executive 2 Double Beds ADA

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Penn Plaza Collection Executive 3 Bedroom Suite

Bed Count 3 King Beds Maximum Occupancy 8 Max

Penn Plaza Collection Executive 2 Bedroom Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Penn Plaza Collection 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Pennsylvania ratings based on 39 verified reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Pennsylvania

Everyone (29) Couples (5) Family (4)
4 out of 5
When we arrived we were given a room in the part of the hotel that has not yet been renovated and disappointed would be an understatement. The room was not fit for purpose. Complained to main desk and the staff were brilliant, very understanding and moved us to another room which was as described in website. Delighted. Hotel is next to Empire State Building, Macy’s and Times Square which is ideal for sight seeing.

Posted by on 4 Mar 2020

Was this review helpful to you?
1 out of 5
The room we was allocated was disgraceful, the bathroom was dirty and the hairdryer was covered in fluff and had wires hanging out of it, there was rust and mould all around the bath and toilet, the windows were thay dirty you couldn't see out of them. I think they really need to update there rooms for the prices they are charging! Would not stay here again and would not recommend it to anyone

Posted by on 11 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

13 Dec 2019 by Vic

Dear Anonymous We thank you for staying with us and apologize for issues you mention. We do not condone this condition you describe. Please know we are renovating of Classic rooms floor by floor to the level of our Penn Plaza Collection rooms.

5 out of 5
Fantastic location. Staff were very helpful. Room was a refurbished one, very big, clean and comfortable.

Posted by on 28 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

5 Nov 2019 by Vic

Dear Hotel Penn Guest We are delighted to read your positive comments regarding our team, the room and our central location. Please visit again soon..

1 out of 5
There is not staff at reception to check in.you have to wait nearly an hour . The room is only basic, not table no chair. The door lock is not working with the card given to us. we have to go up and down to reception to complain. The shower is so small you cannot able to move around. The breakfast is around the corner in a café with only limited.. I would not recommend to any body to book .

Posted by on 14 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

7 Oct 2019 by Vic

Anonymous We apologize for the issues you outline and that we disappointed you.

3 out of 5
Very basic hotel, rooms very dated could do with a refit, curtains and carpet were filthy and bathroom not much better, having said that we spent very little time in it and the location was great.

Posted by , from Dublin on 10 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

11 Nov 2018 by Hotel Penn Staff

Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!

3 out of 5

Posted by on 26 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

27 Oct 2018 by Hotel Penn Staff

Thank you so much for taking the time to review our hotel. We appreciate the feedback and will utilize this to better the experience for our future guests. Thank you once again and hope you have a great day!

1 out of 5

Posted by on 21 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

25 Oct 2018 by Hotel Penn Staff

We sincerely apologize about the experience you had while staying with us. Your feedback is important to us and we will work on this matter to better the experience for our future guests.

2 out of 5
Expensive hotel with low standards.I never recommend to my friends.

Posted by on 8 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

8 Apr 2018 by Charlie Kim

Dear Valued Guest, Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!

1 out of 5

Just don’t do it

This place is like a tramps shoe, it is disgusting, mucky, worn out and dreadful.

Posted by , from uk on 4 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

17 Jan 2018 by Front Office

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5

Poor

Tv wouldn’t work dirty shower, only super hot water would run so couldn’t shower and then we were advised against using the water as it was apparently contaminated.

Posted by on 23 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

17 Jan 2018 by Front Office

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

About the Hotel Pennsylvania

Location 401 7th Ave, New York, NY 10001

Renovations + Closures

This property is closed from 1 April 2020 to 31 August 2020 (dates subject to change).

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. A 24-hour health club, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Pennsylvania. Parking is available for a fee. You'll have access to the indoor pool at a partner property. This New York hotel is smoke free.

  • 1705 guestrooms or units
  • 18 levels
  • To-go breakfast (free)
  • Coffee shop
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (26.9 km / 16.7 mi)
  • Train station: New York W 32nd St. Station (0.3 km / 0.2 mi)
  • Metro station: 34 St. - Penn Station (Fashion Av.) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Pennsylvania offers 1705 forms of air-conditioned accommodation with a safe and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free on-the-go breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 55 per day
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pennsylvania
  • Hotel Pennsylvania New York
  • Pennsylvania Hotel
  • Pennsylvania New York
  • Hotel New Pennsylvania York
  • Hotel Pennsylvania New York City
  • Hotel Pennsylvania Nyc
  • Pennsylvania Hotel Nyc
  • Hotel Pennsylvania Hotel
  • Hotel Pennsylvania New York
  • Hotel Pennsylvania Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.ebookers.ie/New-York-Hotels-Hotel-Pennsylvania.h12887-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Hotel-Pennsylvania.h12887-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/New-York-Hotels-Hotel-Pennsylvania.h12887-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.