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"When we arrived we were given a room in the part of the hotel that has not yet been renovated and disappointed would be an understatement. The room w ... " More
13 Dec 2019 by Vic
Dear Anonymous We thank you for staying with us and apologize for issues you mention. We do not condone this condition you describe. Please know we are renovating of Classic rooms floor by floor to the level of our Penn Plaza Collection rooms.
5 Nov 2019 by Vic
Dear Hotel Penn Guest We are delighted to read your positive comments regarding our team, the room and our central location. Please visit again soon..
7 Oct 2019 by Vic
Anonymous We apologize for the issues you outline and that we disappointed you.
11 Nov 2018 by Hotel Penn Staff
Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!
27 Oct 2018 by Hotel Penn Staff
Thank you so much for taking the time to review our hotel. We appreciate the feedback and will utilize this to better the experience for our future guests. Thank you once again and hope you have a great day!
25 Oct 2018 by Hotel Penn Staff
We sincerely apologize about the experience you had while staying with us. Your feedback is important to us and we will work on this matter to better the experience for our future guests.
21 Feb 2020 by Sean
Dear Hotel Pennsylvania Guest, We are thrilled to read of your excellent stay. Thank you so much for the feedback.
10 Feb 2020 by Vic
Dear Hotel Penn Guest Thank you for staying with us and sharing your most positive feedback.
This property is closed from 1 April 2020 to 31 August 2021 (dates subject to change).
There's a coffee shop/café on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. A 24-hour health club, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Pennsylvania. Parking is available for a fee. You'll have access to the indoor pool at a partner property. This New York hotel is smoke free.
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Hotel Pennsylvania offers 1705 forms of air-conditioned accommodation with a safe and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 10:30 AM.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. <
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
