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The Hillcrest Hotel

3.0 star property

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Photo gallery for The Hillcrest Hotel

Deluxe Double Room
Reception
Terrace/patio
Reception
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
75 Cronton Lane, 0, Widnes, England, WA8 9AR
  • Place, Pex Hill Country Park
    ‪8 min walk‬
  • Place, Anfield Stadium
    ‪24 min drive‬
  • Place, Royal Albert Dock
    ‪26 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

The Hillcrest Hotel

Hotel in Widnes with a restaurant and a bar
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Hillcrest Hotel. During your stay, you'll be close to Knowsley Safari Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Cu Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 14 minutes by car from Sefton Park and 8 minutes from Dream
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. The business-friendly The Hillcrest Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Widnes hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.
Cu Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
Nelson's - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cu Restaurant
  • Nelson's

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1969
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillcrest Hotel
Hillcrest Hotel Widnes
Hillcrest Widnes
The Hillcrest Hotel Widnes UK - Cheshire
The Hillcrest Hotel Hotel
The Hillcrest Hotel Widnes
The Hillcrest Hotel Hotel Widnes
The Hillcrest Hotel Sure Hotel Collection by Best Western

The Hillcrest Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 189 out of 656 reviews
Rating 8 - Good. 252 out of 656 reviews
Rating 6 - Okay. 123 out of 656 reviews
Rating 4 - Poor. 50 out of 656 reviews
Rating 2 - Terrible. 42 out of 656 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amie

Stayed 2 nights in Nov 2025

8/10 Good

Geoffrey

Stayed 1 night in Sep 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Not the Ritz, but good value, and very friendly and helpful staff. Could have done with a small bedside table and a lamp on my side of the bed. Very clean. Did the job.
Stayed 1 night in Nov 2025

4/10 Poor

Shaun

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Breakfast was lovely and a great selection. Stay friendly and helpful. Would highly recommend
Stayed 1 night in Nov 2025

6/10 Okay

caroline

Disliked: Staff & service
Arrived 15 mins before our check in time to be told we couldn't check in until 2 which was acceptable but the room was not ready at 2 and still not ready at 3.We was told it was fully booked the night before and they only had 3 cleaners to do the rooms(poor excuse)The reception area had many people experiencing the same thing.The bloke that was on reception was also the person that was managing the bar as we waited for our room.He clearly can't be in 2 places at the same time so many were getting frustrated at it being undermanned. When we finally got to our room the code wouldn't work so i had to go and rectify this.There was a stain where a toothbrush had been and dirt around the tap which was easy to remove.There was no toilet roll holder only a bracket where it was.Breakfast wasn't very warm but it was ok. This hotel looks very nice which is a shame but it is definitely needs more staff and extra care in certain places.
Stayed 1 night in Nov 2025

8/10 Good

Green

Liked: Cleanliness, staff & service, amenities
Very clean room, staff was excellent, I was welcomed with a smile. I love the space of the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

2/10 Terrible

Sheila

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The barhrooms are scruffy the hotel is full of people waiting for social housing . Our room was next to someone who had the tv on all night on full volume snd the full top floor had no heating which they know about yet still booked us in to the top floor with a 7 yr old child . I asked to be moved which we were eventuality at 2 pm the next day . Absolute joke from start to finish the place is poorly run . No managers in on a weekend . Spoilt the full weekend and i would like reimbursed
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Very clean, staff brilliant, parking great
Stayed 1 night in Oct 2025

2/10 Terrible

Julien

Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. My room was clean, tidy and contained everything I required.
Stayed 1 night in Oct 2025

6/10 Okay

Colin

Liked: Staff & service
Toilet doesnt flush. Kids running up and down the corridor shouting and screaming. Place is old even though you dont think it is when you enter into reception. Nice people on there but the rest leaves a lot to be desired
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower not fit for purpose. Carpet in room disgustingly filthy.
Stayed 2 nights in Oct 2025

8/10 Good

Tunde

Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Lady with curly brown hair on reception had a very poor attitude very abrupt and not welcoming in any way. No advice i.e. internet code etc just heres your keycard! Couldnt get in my room as keycode looked like two 66 but apparently were two 55 hand written. Had to go back down to reception were again was looked at with distain but fortunately the more receptive blond lady helped me out. Room was tired in need of full refurb especially bathroom. Hotel in general looks like it needs full make over with staff that understand customer service basics!!!
Stayed 1 night in Sep 2025

6/10 Okay

pavan

Liked: Staff & service
Good value for money. You get what you pay for and there is therefore no reason to complain
Stayed 1 night in Sep 2025

6/10 Okay

Andy

Typical low cost hotel, beds were clean.
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

Helen

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff but condition of the hotel needs improvement. Both the interior and exterior of the hotel are tired and dated. Overall room was of an ok standard however there were numerous stains that should have been cleaned.
Stayed 1 night in Sep 2025

6/10 Okay

Dr

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Good customer service, some minor cleaniliness issues like dirty kettle etc... but staff was helpful in trying to rectify. Would recommend.
Stayed 1 night in Sep 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Henry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Functional - but not nice

Bed had collapsed mattress - hotel had overwhelming smell of smoke on upper floors - sofa in room had foam internals showing - sofa in room had cigarette burns on arms - bathroom floor grout had been painted… poorly because it’s dirty - bathroom has unacceptable amount of human hair.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, always stay here as close to family.Staff always helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

FLORENCE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and neat. Shower pressure was low. Aside that, it was a nice place to stay
Stayed 1 night in Jul 2025