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Sonder Kensington Gardens

3.5 star property

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Front of property
Interior
Lobby
Pool
Room, 1 Queen Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
15 Prince of Wales Terrace, London, England, W85PQ
  • Kensington High Street
    ‪1 min walk‬
  • Royal Albert Hall
    ‪10 min walk‬
  • Hyde Park
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, No View

Room, 1 Double Bed

Room, 1 Double Bed, No View

  • 16 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 10 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • 7 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Sonder The Henry

  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (391)
The price is €382
for 1 room
includes taxes & fees
21 May - 22 May
Sonder The Henry

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder Kensington Gardens

Victorian hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. Free self-serve breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Sonder Kensington Gardens offers 40 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The free breakfast at Sonder Kensington Gardens gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Free WiFi in public areas and concierge services are available.
  • Free self-serve breakfast served daily
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Kensington High Street and Kensington Gardens
Free breakfast is served daily. Public spaces have free WiFi. Sonder Kensington Gardens also features concierge services, express check-out, and an elevator. A complete renovation of Sonder Kensington Gardens was completed in January 2020.

This Victorian London hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | Kensington Gardens
Sonder at Kensington Gardens
Sonder Kensington Gardens Hotel
Sonder Kensington Gardens London
Sonder at Kensington Prince of Wales
Sonder Kensington Gardens Hotel London

Sonder Kensington Gardens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 202 reviews
Rating 8 - Good. 64 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 10 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kensington comfort

unable to check in via the app. Received instant reply to email from customer services. Was able to checkin on site easily. Large lockers are available so bags can be dropped before checkin. The room was warm, cosy and plenty of room (we were in a basement with good natural light).most of all we felt safe. Good choice of bars and restaurants within a 2 minute walk. Perfect location for Albert hall and Kensington gardens. Tucked away off the main road in a desirable residential area.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area about 15 min walk from the tube. The room was clean and comfortable. I stayed in a single room and it was perfect for my needs. Staff were helpful when I needed their help. Breakfast had a nice choice of friut, breads & pastries, meat & cheese. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Sonder kensington - the most comfortable stay

Stayed 2 nights in Dec 2024

8/10 Good

Maria Paula, Bogota

Liked: Cleanliness
Stayed 9 nights in Nov 2024

6/10 Okay

Paul E

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel in a great location very clean and the staff pleasant helpful. Good breakfast. However the booked room turned out to be very different from the website presentation. Ending up with a blanked out window next to a commercial bin store. Being on a tight schedule on arrival giving no time to seek a change of room. helpful .
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

MARIA CARMEN MARICAR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 4 nights. Quiet & safe hotel. Close to Kensington gardens. Close to bus stops. Breakfast is good, has nespresso machine which I love, also has one in the room. The only thing is the bathroom fan does not work. Otherwise, we had a great stay.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing, an easy walk to so many iconic London sites. The hands off approach, with service available as needed, really works well for me. And the complimentary continental breakfast and all day pastries and premium coffee was a real treat. The rooms are not large, but they’re comfortable and have everything you need. And did I mention location?
Stayed 4 nights in Oct 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect. It is about 5-10 min walk from Kensington palace, very close to the beautiful park. I arrived around 9pm, check in was seamless and the girl at the reception was very sweet and helpful. I liked that you’re able to use your phone as a key to get inside hotel and your room. There is a pharmacy, small grocery store near-by open till 1am and some late night food and necessity purchases. My room was TINY. Probably the smallest I’ve ever stayed in. But size was okay for one person on a budget. I took off one star because I booked a room with a desk and it was not there when I arrived. As per hotel staff - someone broke it the day before I checked in. There was no space to put my things except a tiny bedside table. They provide good quality shower items. Breakfast was great- they had bakery items, cheese, cold cuts, veggies, coffee & tea. Overall, I would stay here again if traveling alone. The area and hotel were very safe.
Stayed 3 nights in Oct 2024

4/10 Poor

Yelena

Disliked: Cleanliness, staff & service, property conditions & facilities
If you need to check in in the morning they will not accommodate. I let staff know weeks ahead of time, I let Expedia know weeks ahead of time, I was told check-in time can only be changed the day before and by then the room was no longer available. The promised breakfast is a community charcuterie board and pastries. Cleaning your room is extra charge. You will be told to take out the trash and dirty towels and leave them outside the door, where they will sit all day. The safe didn’t work. The shower is so small the water will spray all over the bathroom. No USB outlets. What century are we in?
Stayed 6 nights in Sep 2024

10/10 Excellent

Roland

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in London. We had so much to do in walking distance and public transportation is all with in minutes of a quick walk. We loved how quiet the room was and how nice and clean it was. We would stay here again!
Stayed 2 nights in Sep 2024

8/10 Good

Riddheka, Toronto

Liked: Cleanliness, staff & service
The rooms and bathrooms were a bit dated and musty. The shower was so small that it was a challenge to shower without getting water everywhere. Everything else was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernanda

Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Stayed 6 nights in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 106 is beautiful. Large and airy and on the ground floor. We were initially in 206 but there was a problem with the TV so we were moved on day 2. Room 206 is quite small and stuffy. Breakfast is fabulous. Continental and included in the price. Staff were friendly and helpful. Five minutes walk from High St Kensington tube, ten minutes walk to the Royal Albert Hall. Shopping and restaurants plentiful. All in all, a very good stay.
Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Stayed 1 night in Jun 2024

6/10 Okay

Penelope

Disliked: Cleanliness, amenities
Very small room, which wasn't that clean (eg someones used towel had been left in our bathroom). Good location and okay breakfast. Poor value for the money we paid.
Stayed 5 nights in Jun 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and cozy

While the room was bijou, it was comfortable. The breakfast spread was ample and delicious. The only drawback was the lack of adequate lighting. ‘Quiet hours’ from 10 pm to 8 am are conducive to relaxing in peace.
Stayed 4 nights in Apr 2024

10/10 Excellent

Farid

Stayed 5 nights in Dec 2023

2/10 Terrible

Jake

Stayed 9 nights in Dec 2023

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonder is a beautiful place to stay. The staff is so pleasant and helpful. In particular Roger was wonderful to talk with about places to visit while in town. Breakfast was fantastic. Highly recommend!
Stayed 4 nights in Dec 2023

10/10 Excellent

Sergi

Stayed 3 nights in Dec 2023

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