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Kensington Gardens Hotel, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for Kensington Gardens Hotel, Sonder by Marriott Bonvoy

View from property
Lounge
Room, 1 Single Bed
Lounge
1 bedroom, individually furnished, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
15 Prince of Wales Terrace, London, England, W85PQ
  • Kensington High Street
    ‪1 min walk‬
  • Royal Albert Hall
    ‪9 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.9 out of 5, Good, (146)
The price is €180
for 1 room
includes taxes & fees
20 Aug - 21 Aug
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. Free self-serve breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Kensington Gardens Hotel, Sonder by Marriott Bonvoy offers 40 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The free breakfast at Kensington Gardens Hotel, Sonder by Marriott Bonvoy gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Free WiFi in public areas and concierge services are available.
  • Free self-serve breakfast served daily
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Kensington High Street and Kensington Gardens
Free breakfast is served daily. Public spaces have free WiFi. Kensington Gardens Hotel, Sonder by Marriott Bonvoy also features concierge services, express check-out, and an elevator. A complete renovation of Kensington Gardens Hotel, Sonder by Marriott Bonvoy was completed in January 2020.

This Victorian London hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | Kensington Gardens
Sonder at Kensington Gardens
Sonder Kensington Gardens Hotel
Sonder Kensington Gardens London
Sonder at Kensington Prince of Wales
Sonder Kensington Gardens Hotel London

Kensington Gardens Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 210 reviews
Rating 8 - Good. 68 out of 210 reviews
Rating 6 - Okay. 28 out of 210 reviews
Rating 4 - Poor. 10 out of 210 reviews
Rating 2 - Terrible. 13 out of 210 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service

I was turned away; had paid four nights in advance

Having paid for four nights up front it was very distressing to be turned away from the hotel, as it was getting dark, for not possessing a bank card (in the event of damage - despite offering a deposit ). I had to pay for another hotel - another four nights in advance. Three weeks later I am still awaiting a refund from Hotels.com Their chat people appeared to be very helpful but after three chats I am still awaiting my refund.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located basement. If I knew subject room is in basement, I would never book it. Deceptive description! Room was so small and dark. It feels like a cheap motel.
Stayed 2 nights in Apr 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fergus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central London

I have stayed at this property three times. It is very convenient to the Albert Hall and Kensington Gardens. It’s very quiet and reasonably priced breakfast is included. Continental type I would recommend it. There is also a lift
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kensington Hotel! Would stay again!

Beautiful hotel wonderfully located! Easy walk to museums, night life, restaurants. Longer walk to the tube, but manageable. AMAZING breakfast buffet! Staff is very helpful when they are onsite. Night number for assistance went unanswered. They are kind in letting people store their luggage, we used that and the staff was amazing! They let me check in a few hours early. Very kind.
Stayed 6 nights in Apr 2025

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay and great breakfast

Simple, good quality hotel. Easy check in, comfy beds, very happy with the spacious basement room whivh was just like the pictures. We enjoyed the continental breakfast whivh was all good quality produce
Stayed 1 night in Apr 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good property for the price, especially for the areas it’s in.
Stayed 1 night in Apr 2025

10/10 Excellent

james r

Liked: Amenities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you're attending an event at The Royal Albert Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and a really lovely room/interior
Stayed 1 night in Mar 2025

8/10 Good

Mike and Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Travelled with partner
Disliked: Amenities
A small cheap hotel located close to what we needed but you get what you pay for. A tiny room, a lift that does not inspire confidence and little support from the few staff that are around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US so I based my decision to stay here on the pictures and description of the hotel and room, which are described exactly as is in person. My room was so cute and cozy! It was warm with a nice heater and an option to crack open my window, put the ceiling fan on and enjoy the nice chill of London weather! The staff were super friendly and offered help learning the Underground travel system. I strongly recommend a stay at Sonder!
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kensington comfort

unable to check in via the app. Received instant reply to email from customer services. Was able to checkin on site easily. Large lockers are available so bags can be dropped before checkin. The room was warm, cosy and plenty of room (we were in a basement with good natural light).most of all we felt safe. Good choice of bars and restaurants within a 2 minute walk. Perfect location for Albert hall and Kensington gardens. Tucked away off the main road in a desirable residential area.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area about 15 min walk from the tube. The room was clean and comfortable. I stayed in a single room and it was perfect for my needs. Staff were helpful when I needed their help. Breakfast had a nice choice of friut, breads & pastries, meat & cheese. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Sonder kensington - the most comfortable stay

Stayed 2 nights in Dec 2024

8/10 Good

Maria Paula, Bogota

Liked: Cleanliness
Stayed 9 nights in Nov 2024

6/10 Okay

Paul E

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel in a great location very clean and the staff pleasant helpful. Good breakfast. However the booked room turned out to be very different from the website presentation. Ending up with a blanked out window next to a commercial bin store. Being on a tight schedule on arrival giving no time to seek a change of room. helpful .
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

MARIA CARMEN MARICAR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 4 nights. Quiet & safe hotel. Close to Kensington gardens. Close to bus stops. Breakfast is good, has nespresso machine which I love, also has one in the room. The only thing is the bathroom fan does not work. Otherwise, we had a great stay.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing, an easy walk to so many iconic London sites. The hands off approach, with service available as needed, really works well for me. And the complimentary continental breakfast and all day pastries and premium coffee was a real treat. The rooms are not large, but they’re comfortable and have everything you need. And did I mention location?
Stayed 4 nights in Oct 2024

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