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The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

3.0 star property

Choose dates to view prices

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

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44 Harrington Gardens, London, England, SW7 4LT
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪10 min walk‬
  • Place, Natural History Museum
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

Hotel with free breakfast, near Hyde Park
Concierge services, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is available on request.
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™ offers 82 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™. During your stay, you're just a quick walk from Cromwell Road. Features include free breakfast and free WiFi in public areas, plus concierge services.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Natural History Museum and Imperial College London
Free breakfast is served daily. Public spaces have free WiFi. The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™ also features concierge services and an elevator.

This 3-star London hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Gilbert Hotel
Sonder The Gilbert London
Sonder The Gilbert Hotel London

Reviews

The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™ Reviews

7.6

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 183 reviews
Rating 8 - Good. 50 out of 183 reviews
Rating 6 - Okay. 38 out of 183 reviews
Rating 4 - Poor. 13 out of 183 reviews
Rating 2 - Terrible. 14 out of 183 reviews

Reviews

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Far too hot in the room, no air con, but the same cost as a hotel with air con. No fridge in the room either. The app has stopped working since the take over from Marriot Bonvoy too?! (maybe a coincidence) Lovely hotel otherwise, clean and friendly staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Dale C

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Nyawei

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Liked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

Ruweida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent but tiny. Clean but no airconditioning. Friendly staff. No amenities really. London overall is really overpriced and no value for money. The same prices in the Middle East, Turkey, East Asia, Africa, even South America will get you infinitely more. It's becoming too much.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it.

Was a little apprehensive to book this “concept” hotel but need not have worried. Entry by access code, room entry by Bluetooth on phone, etc., was not even sure if there would be a human present. Room was small but perfectly formed, breakfast was self service. All of which presumably helps keeps the price down. Rooms not cleaned, nor towels refreshed, on a daily basis but nor would they be at home!! Lobby is actually manned 24 hours. In short, we were delighted with this lower priced option in a great area, 5 mins from Gloucester Road subway. Will use again.
Stayed 3 nights in Jul 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Room comfort

Gilbert Hotel (Sonder)

Nice friendly staff. Breakfast was simple but good. Room (512) was tiny. No AC (a small fan provided) over a couple of hot days in London. Shower was adequate but not powerful… probably just as well as the shower cubicle was so small I couldn’t get out of the jet to wash / lather so an ordeal rather than a pleasure. One of the two downlighters was out in the bathroom. Good position close to Gloucester Road tube. Overall if it had been £120 a night I wouldn’t have a problem, but it was £500 for two nights and just not good enough.
Street scene
Harrington Gardens
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Great location, nice breakfast, friendly staff. Overall would recommend this hotel, if you are looking for a super location in South Kensington close to the museums and shopping this is the place to stay. On the downside, no AC, even in cooler months higher floors are very poorly ventilated, if you can sleep in 25c no problem
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single room was small but had everything needed. No air con which I knew about when booking but the room was very hot even through was not a particularly hot March day. Might be very warm in summer. Window only opened a small way.
Stayed 2 nights in Mar 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Sonder. The area is really quiet and safe and super close to public transports and restaurants. The rooms are small but it’s enough for one person.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Very clean, good location, check in straightforward and easy, great for a business stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighbourhood and comfortable

This is a great hotel as it is in a very neighbourhood, close to the underground, within walking distance of the South Kensington museums and some nice places to eat. The staff were all friendly and helpful. The room was clean, comfortable, had coffee and tea facilities, and a decent bathroom. Breakfast was included, although it is fairly simple buffet, but certainly more than enough. I’d definitely stay here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

Ok place if you want very basic

Ok place, tiny rooms, no AC. Noise from other room. Location good, clean.
Stayed 2 nights in Feb 2025

8/10 Good

Louise

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a huge fan

The rooms were great, but I hate the fact I had to create ana account to check in to the rooms. The water also had issues as it would not stay hot. There is also a charge to make up the room which I have never seen before?
Stayed 2 nights in Feb 2025

2/10 Terrible

Oliver

Stayed 2 nights in Jan 2025

8/10 Good

Yuet Wah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I only stayed for two nights. Room size is small especially bathroom but the overall price is great for short stay. The staff was nice and helpful when I have reported that the radiator seemed not working in the room, they provided the probable heater, and offered a compensation of late checkout.
Stayed 2 nights in Jan 2025

8/10 Good

Dan

Stayed 4 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the job.

Very clean and practical with helpful service. Very good location
Stayed 5 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good size staff were friendly in a nice area easy walking distance to tube station
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Mieke, London

Stayed 1 night in Oct 2024