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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Property amenity
Premium Room, 1 King Bed (View)
Bar (on property)
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from Crypto.com Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3514 out of 4470 reviews
Rating 8 - Good. 623 out of 4470 reviews
Rating 6 - Okay. 163 out of 4470 reviews
Rating 4 - Poor. 77 out of 4470 reviews
Rating 2 - Terrible. 93 out of 4470 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality very cozy room
Stayed 1 night in Jan 2026

10/10 Excellent

Adesola

Stayed 2 nights in Feb 2026

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Francisco

Stayed 1 night in Feb 2026

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Good location in downtown LA. The rooms are small but well kept and upgraded. Great amenities in each room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and the amenities were extremely modern and fun to use! I was pleased by how quiet the hotel was and really enjoyed the bar downstairs. Great place, highly recommend!
Stayed 3 nights in Jan 2026

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Feb 2026

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with pleasant staff
Stayed 2 nights in Jan 2026

10/10 Excellent

gaven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
new age technology and decoration
Stayed 1 night in Jan 2026

10/10 Excellent

erick

Stayed 5 nights in Jan 2026

8/10 Good

Jewell

Liked: Cleanliness, amenities, property conditions & facilities
Small room but was quiet and comfortable Just was not convenient for walking to downtown LA business district.
Stayed 7 nights in Jan 2026

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities
Staff were beyond helpful, room was clean, and everything worked just fine
Stayed 2 nights in Jan 2026

10/10 Excellent

Kalkidan

Stayed 6 nights in Jan 2026

10/10 Excellent

Kav

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are smaller but the service is absolutely incredible
Stayed 4 nights in Jan 2026

2/10 Terrible

Teresa

I was so happy
Stayed 3 nights in Jan 2026

10/10 Excellent

Antonio

Stayed 2 nights in Jan 2026

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
As a solo traveler I enjoyed the feel of the hotel. Very cool lobby area and cool places to work. Place was secured. Room was clean and I enjoyed the ipad control. For my first solo trip I feel it was a very good option.
Stayed 3 nights in Jan 2026

8/10 Good

CHARLAMEIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! Very modern. My daughter loved playing with the tablet which controlled the lights in the shower and room. From blues, greens and red. Electric blackout curtains! The size was very intimate but designed in a way to help it not feel so small. Huge bed! Had a bench and chair, 1 vanity area with a mirror another more like a desk as there wasn’t a mirror and a full length mirror by the small closet. There was a blow dryer. No refrigerator or coffee maker. No cups or ice machines in the hall. However we got ice buckets from the bar downstairs. Very friendly and helpful staff. One woman bartender was a tad stiff. I asked if she could make a Shirley temple for my daughter or some other type of mocktail besides the 2 that were on the menu. She said no, made no eye contact and said we only have what’s on the menu. Then instructed me to “study” the menu. Earlier in the evening a gentleman helped us and made us a mocktail with pineapple, orange a little lemon juice.. he shook it up in the shaker and put cherries and a nice garnish on it for her. I am a bartender so I was very set back by the other female bartenders lack of effort. I asked for a double Tito’s and Diet Coke and she looked at me in shock like why didn’t I order anything on the menu. I kept it simple but she still seemed annoyed. Smh!! it was a quiet Thursday night I’m not sure what her problem was.
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Tinesha

Stayed 1 night in Jan 2026

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jan 2026

10/10 Excellent

Andres, Linden

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The iPad in the room was pretty cool and the view from the room was excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

james

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Everything was perfect! Great area, great room, very clean and exactly what I was looking for ☺️ Hector at the front desk was very helpful as well and made everything very easy for my brother and I, so we will be returning !
Stayed 1 night in Jan 2026

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