Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Place, Toyota Arena
    ‪7 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪17 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪20 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Los Angeles Ontario Airport

Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Los Angeles Ontario Airport, you're just a quick walk from Toyota Arena. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • 8 minutes by foot from Toyota Arena and a 2-minute drive from Ontario Mills Shopping Mall
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Ontario Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Ontario hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 244 out of 1003 reviews
Rating 8 - Good. 132 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 149 out of 1003 reviews
Rating 2 - Terrible. 326 out of 1003 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

2/10 Terrible

scott

Disliked: Cleanliness, amenities
Let's see. 3 AM the first night, the room across the hall was breaking glass and people pounding on the door. 20 minutes later, the fire alarm went off for 20 minutes and the fire department arrived. The next day, the fire alarm was pulled again. Three police cars were present. The room had bed bugs crawling on the wall as well, but I don't think the police were there for the bugs. Stay somewhere else.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very friendly & room was nice. will stay agian!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

4/10 Poor

Antoinette

Travelled with family
Disliked: Cleanliness, amenities
The room smells like cat piss in the store did not work they kept smoking in a fire alarm kept going off. Cat woke up in the middle of the night because of fire and the alarm kept going off the next day when I try to report how the wrong smell they gave me carpet freshener and the smell stay there there were cat hair all under the bed. Wasted my money going grocery shopping to cook breakfast on Saturday and they're not even use the food because the stove did not work and lack of things and items they do not have
Stayed 2 nights in Dec 2025

2/10 Terrible

Adileni

Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was still dirty upon check in. Second room I woke up with a roach and its hatched egg in bed with me. I absolutely will not be staying there again. Ruined my birthday trip.
Stayed 2 nights in Dec 2025

2/10 Terrible

GABRIEL

Never using hotels.com again. No one covered what I went through to stay at the hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel smelled like cat piss everywhere. Hotel keys would barely ever work. People that stay there are super noisy and it sounded like people moving furniture around at all hours of the day above me. Hotel staff was friendly, but definitely never staying here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were courteous and attended to all my needs
Stayed 2 nights in Nov 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities
Whole point of getting room here was because of the in-room-kitchen and the cookware that was stated to be provided for their guests but after 2 days no effort was made on providing any cook amenities such pots, pans, etc. after several request were made. Also there was no toilet paper or shampoo and when the front desk was called they said come down and get it yourself. Had to go and buy our own cookware.
Stayed 2 nights in Nov 2025

2/10 Terrible

Armando

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was infested of cockroaches super dirty.
Stayed 1 night in Nov 2025

2/10 Terrible

Alvin

Roaches
Stayed 2 nights in Nov 2025

10/10 Excellent

daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities
this chain is always my favorite to stay in san bernadino area, its a hidden gem, the staff is always very nice and welcoming, we have yet to stay long enough to use the kitchette but everything is always wonderful here, parking is easy and always available
Stayed 2 nights in Oct 2025

6/10 Okay

Alfredo

Stayed 1 night in Nov 2025

4/10 Poor

Suzanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property smelled stale and cigarette. Noisy and unsafe.
Stayed 1 night in Nov 2025

10/10 Excellent

robert

Stayed 3 nights in Aug 2025

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms infested with roaches
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

The room as standard as rooms come was clean. Staff was absolutely very helpful
Stayed 1 night in Nov 2025

2/10 Terrible

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
The place is very filthy! Once you walk inside it has a strong terrible smell. Like old wood house! I couldn’t sleep at night due to the smell. I had to buy a candle to lightening it up all night. Our kitchen was dirty and the microwave had stains and it was rusty. Not safe at all. The windows were dirty. Lots of spider webs and insects and the curtains seems they haven’t been washed in decades. This hotel needs full renovation. I would not recommend this place at all. Nothing like the pictures shown.
Stayed 2 nights in Oct 2025

10/10 Excellent

marissa

Stayed 2 nights in Oct 2025