Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Place, Toyota Arena
    ‪7 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪17 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪20 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Los Angeles Ontario Airport, you're just a quick walk from Toyota Arena. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • 8 minutes by foot from Toyota Arena and a 2-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Ontario Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Ontario hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 241 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 319 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Stayed 1 night in Sep 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service

Bad housekeeping service

Housekeeping didn’t clean my room, even though I had been there for a month. They kept telling me my room was on the list to get cleaned. After I demand that my room get clean, then they sent someone to clean it.
Stayed 5 nights in Sep 2025

2/10 Terrible

William

Llegue después de la medianoche y no me pudieron dar habitación, por el retraso de mi vuelo, pedí otra habitación y no se pudo, así que me fui a otro hotel y perdí mi reserva en el hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Adrian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff but overall been biggest disappointment rooms are outdated and roaches where in rooms had bad smell
Stayed 7 nights in Sep 2025

2/10 Terrible

Diamond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into our room and it was completely dirty, old food left in the fridge drawers in the room. We went to the front they said “oh it was just marked clean” and made excuses of possible things that could have happened. We ended up getting switched to another room and it was a little better of appearance until AGAIN found old food left this time in the bathroom under the vanity and stuff on the walls in both rooms. Overall just not a great experience, and won’t be booking here again.
Stayed 1 night in Sep 2025

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were roaches.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2025

2/10 Terrible

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The kitchen didn’t have no coffee maker
Stayed 1 night in Sep 2025

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Hotel

Hotel is in really bad condition. The hallways are scary and very dirty. The bathroom was very tight and the handle fell off when I took a shower. Water pressure is very low.
Stayed 1 night in Sep 2025

2/10 Terrible

OLGA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Sep 2025

2/10 Terrible

ANTHONY

Business traveller
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The other lady was nice. But when I pay again for the Sept. 1 to the 5 they were very mean. Don’t like them
Stayed 6 nights in Aug 2025

2/10 Terrible

Ramanda

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I was in was old air conditioner did not work and I seen roaches
Stayed 7 nights in Aug 2025

2/10 Terrible

Ferooz

Business traveller
Disliked: Cleanliness, staff & service
Bad place, not clean, poor service,poor quality
Stayed 2 nights in Aug 2025

2/10 Terrible

ANTHONY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find a different place

Cockroaches, dirty, no vending machines, no drinks or water. Front desk is real nice
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Third world america

Next to the 10 freeway noisy. Smells bad… My standards are not high but american standards are just so low theyre beyond “third world”! And yes…I am an american but I have travelled all over the world and What you pay for a room in america for what you get is horrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Janika

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

It’s started rough and ended up horrible. I only needed one night due to an event But once I woke up to bugs in the bathroom Im requesting a full refund.
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very courteous and very helpful. Unfortunately, my room wasn’t ready on time, but the staff took care of that and gave us a discount . the hotel needs an upgrade. The carpet needs to be redone and the bathtubs need to be reglazed and repainted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryan, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

timur

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of bugs and ant in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to leave this place was a cracked in. We felt unsafe and we were 20 feet from the highway. It was disgusting. I do not understand why you have this on your website.
Stayed 4 nights in Aug 2025

2/10 Terrible

samuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late from our trip. Got to the hotel very tired. Only to find bed bugs. Do not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Aug 2025