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SLS Hotel, a Luxury Collection Hotel, Beverly Hills

5.0 star property

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Photo gallery for SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Guests can dine al fresco on the deck, surrounded by comfortable seating and umbrellas for shade.
Stunning hotel entrance with a grand chandelier and lush greenery.
Experience the elegant lobby, featuring a polished floor, modern chairs, and a classic chandelier.
Relax by the pool surrounded by lush greenery and city views.
Experience comfort and style in this elegantly furnished room with a high ceiling, decorative panel design, and plush seating areas.

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
465 S La Cienega Blvd, Los Angeles, CA, 90048
  • Hollywood Boulevard
    ‪3 min drive‬
  • Melrose Avenue
    ‪6 min drive‬
  • Hollywood Walk of Fame
    ‪7 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

  • 177 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch Smart TV with cable channels, TV, DVD player

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

7.6 out of 10
Good
(4 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Terrace (View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Terrace (View)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

55-inch Smart TV with cable channels, TV, DVD player

Deluxe Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace (View)

Room, 1 King Bed, Non Smoking, Terrace (View)

Room, 1 King Bed, Non Smoking, Terrace (View)

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Luxury hotel with 2 restaurants and area shuttle service
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers 297 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SLS Hotel, a Luxury Collection Hotel, Beverly Hills. During your stay, you're just a quick walk from Wilshire Boulevard. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 4-minute drive from Hollywood Boulevard and 7 minutes from Hollywood Walk of Fame
  • Free local-area shuttle service
  • Pets welcome for a fee
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 4300 square feet (399 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury SLS Hotel, a Luxury Collection Hotel, Beverly Hills. A free area shuttle within 2 mi is available. For a fee, parking is available.

This 5-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Nook - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Vista - This restaurant serves dinner only. Reservations are required. Open select days.
Wasp in a Wig - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Korean, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Limo/town car service
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 35 to 65 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Nook
  • Vista
  • Wasp in a Wig

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 120.00 per accommodation, per stay
  • Weight limit: 100 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 65 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 120.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beverly Hills Hotel SLS
Beverly Hills SLS
Beverly Hills SLS Hotel
Hotel SLS
Hotel SLS Beverly Hills
SLS Beverly Hills
SLS Beverly Hills Hotel
SLS Hotel
SLS Hotel Beverly Hills
Sls Hotel Los Angeles
SLS Hotel Luxury Collection Hotel Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Hotel
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Los Angeles

SLS Hotel, a Luxury Collection Hotel, Beverly Hills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 634 out of 1006 reviews
Rating 8 - Good. 141 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

jackie

Liked: Staff & service
Disliked: Property conditions & facilities
This property is tired - I needs a complete overhaul . The staff was excellent but that is about it
Stayed 1 night in May 2025

10/10 Excellent

sanghoon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best broish stuffed french toast in Beverly Hills! Walk distance to Beverly center, target, genwa(Korean resturant) nobu mastuhisa! Also, Sushi by scratch insid of Hotel! Valet guys are so nice! Plenty of towel at bathroom!
Stayed 7 nights in Apr 2025

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

I took my daughter to California (mother daughter trip) recently for UCLA USC and Pepperdine College tours. The SLS Beverly Hills was recommended by a trusted friend who travels often and also prefers a nice place to stay. This particular SLS was close to Beverly Hills/Rodeo for shopping; and just an Uber drive to all colleges (USC and UCLA) where she is interested in. We also visited local beaches and farmers markets just a very short drive from the hotel. The hotel is well taken care of, the staff is very accommodating and always helpful. The room was very clean and my 17 year old daughter LOVED the rockstar decor. I appreciated their car service who will drive you anywhere within a 2 mile radius (not pick up though). The rooftop pool/restaurant is also a VERY pretty place to sit in the sun watch the sunset or eat. Our ONLY complaint (which we kept to ourselves since he was so nice), would be the service at their restaurant on the first floor. The food was amazing, but it seemed like forever for our server to bring us the menu; the food; top off our drinks, etc.. Unfortunately he was talking amongst servers and seemed to forget we were there at times. I would recommend staying at the SLS Beverly Hills and will most likely stay there again with my daughters. Side Note - Pepperdine in Malibu (although only 1/2 hour away) now takes 2 hours to get to becuase the freeway is closed due to past fires. ALSO they are checking IDs to get in/residents really only).
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

From Icon to Afterthought

I’ve stayed at the SLS Hotel Beverly Hills many times over the years, dating back to when Sam Nazarian and SBE ran the property — and unfortunately, what once made this hotel special has completely eroded. Under SBE, the SLS was bold, vibrant, and detail-driven — every visit felt curated and personal. From the staff to the design to the service, it had soul. Now, under Marriott’s Luxury Collection, it’s become yet another generic high-end hotel trading on faded prestige. The rooms no longer have that edgy charm and service feels reactive rather than anticipatory. The bubbled and worn carpeting throughout the venue are testament to the hotel’s fall from once meticulous standards. The rooftop pool and restaurant are a mess and in need of a deep clean at a minimum - just looks drab.
Stayed 2 nights in Apr 2025

6/10 Okay

Stephano

Stayed 1 night in Apr 2025

8/10 Good

Mario L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

alshana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nicolas, JAMAICA

Na
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Service

The hotel was very comfortable and met all my needs but the best thing is the great service the staff gives.
Stayed 3 nights in Apr 2025

4/10 Poor

massimo

Business traveller
Liked: Cleanliness, staff & service, amenities
I was not happy at all that they gave me a room overlooking and right on top of the garbage collection. I heard truck noises multiple times. I enjoy a high status at Expedia and member of Bonvoy and really disappointed they did not take care better with the room. In addition, you cant eat after 9.30pm in the restaurant. I wont stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star service
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Been back for 15 years
Stayed 10 nights in Mar 2025

10/10 Excellent

Max

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fabulous. Friendly and efficient team members. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

SEONSOOK

Stayed 4 nights in Apr 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

pritpal

Travelled with family
It was good..I booked a terrace room ..I thought it means top floor but it was not .i think it was my mistake..secondly I thought breakfast is included..they close roof top too soon…
Stayed 4 nights in Mar 2025

10/10 Excellent

Eva, Las vegas

Liked: Amenities
Always love staying there the breakfast is to die for ! Great Location!
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We paid for parking the entire trip but Valet service didn’t want to park our car the last two days. My wife and I parked our own car. So we ask the front why should we be charged for parking! No response yet.
Stayed 4 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Zishan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestigious hotel with upscale services. Got complimentary birthday celebration cake and rosé from hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Jason, Auckland

Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I have stayed at. I was very impressed with the level of hospitality they provided to us. We asked for recommendations for dinner, and they provided several. From the moment we stepped on property, we felt like royalty. The valets were engaging, the doorman was great. We arrived early, and the front desk was able to find rooms for us to check in very early, and they allowed us to late check out. All of this worked with our transportation schedule. They have a courtesy van that will take you up to 3 miles away and drop you off. They were outstanding and we used it several times. Arriving early, we were ready for breakfast. The food was excellent. We were not disappointed. A massive thank you to Natalia, our waitress. She was extremely polite, so easy to talk to, and she provided us several spots to check out during the day as we were wandering around. The food was so good, we went down the next morning, and she came over to see how our day was. She is a gem for that hotel. Ask to sit in her section if you can!!! First class treatment all around. The pool deck is amazing on the roof. Get there early if you want a spot as it was full most of the day. What a place. We know we will stay here again when we make it back to town. Thank you so much for taking care of us.
Stayed 1 night in Mar 2025

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