See all properties

Quality Inn & Suites University Area

2.5 star property

Choose dates to view prices

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Place, Ball State University
    ‪1 min walk‬
  • Place, IU Health Ball Memorial Hospital
    ‪7 min drive‬
  • Place, Horizon Convention Center
    ‪12 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Free daily on-the-go breakfast
Baymont by Wyndham Muncie Near Ball State University
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
2.8 out of 5, 1,003 reviews
The price is €74
includes taxes & fees
16 Nov - 17 Nov
Baymont by Wyndham Muncie Near Ball State University

About this property

Quality Inn & Suites University Area

Hotel with free parking, a quick walk to Ball State University
Along with a fitness center, this hotel has coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 15 years old are not allowed in the fitness facility or hot tub.

During your stay at Quality Inn & Suites University Area, you're just a quick walk from Ball State University. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking and extended parking
  • Amenities include meeting rooms, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Ball State University and 6 minutes by car from Muncie Civic Theatre
Quality Inn & Suites University Area offers its guests a fitness center, a vending machine, and coffee/tea in a common area. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Quality Inn & Suites University Area also features laundry facilities and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Muncie hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Quality Inn & Suites University Area.

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 70 out of 411 reviews
Rating 8 - Good. 65 out of 411 reviews
Rating 6 - Okay. 69 out of 411 reviews
Rating 4 - Poor. 90 out of 411 reviews
Rating 2 - Terrible. 117 out of 411 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Aug 2025

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

ty

We did not stay at that hotel it was a constructio

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best stay

Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Stayed 5 nights in May 2025

10/10 Excellent

Kalea

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Amber

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Maddie

Stayed 1 night in May 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family

Not worth the stay even at half the cost.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount. Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent. Several customers parked in parking lot and playing loud music - hotel did nothing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JULIO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Santana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024