22 May 2023 by Christopher Harmieson Guest Relations Manager
Dear Guest, Thank you for your great feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,
24 Oct 2019 by Natalia Krzemieniecka
Dear Guest, Thank you very much for bringing this issue to my attention. I would like to apologise for your bad experience and assure you that it is taken care of. We look forward to welcoming you again at Hilton Garden Inn Sunderland and promise to do our best to make your next stay better and brighter. Kind Regards, Natalia Krzemieniecka Assistant Bar & Restaurant Manager Hilton Garden Inn Sunderland
13 Sep 2019 by Anthony
Good Evening, Thank you for taking the time to leave us a comment, we are happy to hear you enjoyed your stay with us and we hope to welcome you back very soon. Thank you
29 Aug 2019 by d
Thank you for the positive feed back Kind regards
3 Jul 2019 by foh
Thank you for the feed back, i will pass on to the relative heads of departments. We hope to see you again soon. Kind regards
19 May 2019 by Anthony
Good Evening, Thank you for taking the time to leave us a comment, we are happy to hear you enjoyed your stay with us and we hope to welcome you back very soon. Thank you
21 May 2019 by FOH team
Thank you for the positive feedback. We hope to see you again soon. Kind regards
20 Feb 2018 by Emma
Dear Guest, Thanks for your great feedback, we do hope we can welcome you back very soon. Kind regards Front of House Team
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception on selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.
