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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Bar (on property)
Bar (on property)
Lobby lounge
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪7 min walk‬
  • Place, Quayside
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Leonardo Hotel Newcastle Quayside also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Stayed 1 night in Sep 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
Could have hsd friendlier reception. Pillows were uncomfortable. Air con kept switching off. Noisy outside early morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

WOW

Stayed 1 night in Sep 2025

10/10 Excellent

WOW

Stayed 2 nights in Sep 2025

2/10 Terrible

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

The check in was excellent and staff very helpful and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Room noisy by road
Stayed 1 night in Sep 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for easy access to city
Stayed 1 night in Sep 2025

4/10 Poor

Bryony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very basic and bathroom was horrible. Floor was stained. It was like something from a prison. There was also a weird stain on the curtain. Location great - walk to town across the river and staff lovely. Was supposed to get room upgrade but didn’t get one.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christine

Travelled with partner
The food was not appetising and a lot of it was not available
Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms feel really outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Stayed 2 nights in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great area ( Quayside) & we had a lovely view of river & Quayside. All staff were very friendly & welcoming. The food was lovely but quite expensive. The bed was so comfortable. Overall we had a very enjoyable stay
Stayed 4 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay Stayed as we were running the GNR Very busy over this weekend but the staff was amazing and friendly !! The hotel even put out lots of extras for the runners in reception like bottles of water bananas sis gels and sweets on a help your self basis which was a nice touch. Breakfast was very nice with nice ingredients etc.
Stayed 2 nights in Sep 2025

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Property conditions & facilities
Paid for a river facing room but it turns out they can be at the side as well, how does that work? Rooms were not ready could not check in at 3pm as promised. Will use our usual Premier Inn in future
Stayed 1 night in Sep 2025

10/10 Excellent

Habib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

steven

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a brilliant stay with my family, clean hotel. The only downfall I could give was the parking was full so had to try and find somewhere else
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Short break with friends.

After we had checked-out, one of our friends discovered she had left 2 diamond rings at the hotel. We phoned the hotel and the staff quickly found the rings and put our minds at rest. We returned and collected the rings. Very impressed and thankful for the help of staff.
Stayed 1 night in Aug 2025

8/10 Good

Miu Fun Catherine

Stayed 4 nights in Aug 2025