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The Highfield Hotel

3.0 star property

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Photo gallery for The Highfield Hotel

Lunch and dinner served, Thai cuisine
Front of property
Executive Double Room
Reception
Deluxe Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service

Explore the area

View in a map
101 Durham Road, East Rainton, Houghton le Spring, England, DH5 9QT
  • Place, Rainton Meadows Visitor Centre
    ‪3 min drive‬
  • Place, Hetton Lyons Country Park
    ‪4 min drive‬
  • Place, Finchale Priory
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪41 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room (Bridal)

Room (Bridal)

Room (Bridal)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

The Highfield Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include free newspapers.
The Highfield Hotel offers 31 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Highfield Hotel. During your stay, you'll be within walking distance of Rainton Meadows Visitor Centre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy Thai cuisine while dining at Star of Siam
  • English breakfast served daily for a fee
  • Amenities include free lobby newspapers, a car charging station, and an elevator
  • Just a 4-minute drive from Rainton Meadows Visitor Centre and a few minutes from Houghton le Spring Golf Club
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Highfield Hotel also features complimentary newspapers in the lobby, room service (during limited hours), and an elevator. Self parking is free.

This 3-star Houghton le Spring hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Star of Siam - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Star of Siam

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.00 per person
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highfield Hotel Houghton le Spring
Highfield Houghton le Spring
Highfield Hotel East Rainton,
Highfield East Rainton,
The Highfield Hotel Hotel
The Highfield Hotel Houghton le Spring
The Highfield Hotel Hotel Houghton le Spring

The Highfield Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 247 out of 450 reviews
Rating 8 - Good. 153 out of 450 reviews
Rating 6 - Okay. 29 out of 450 reviews
Rating 4 - Poor. 9 out of 450 reviews
Rating 2 - Terrible. 12 out of 450 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Lovely room, great friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

2/10 Terrible

amir

Stayed 1 night in Jan 2026

8/10 Good

Catherine

Stayed 1 night in Jan 2026

8/10 Good

Isobel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful, room was spacious and bathroom was clean - nice to have a bath and a shower. Lovely kingsize bed (and very comfy!) No fridge in the room though which was a shame when staying for more than a night or two. Appreciated the free WiFi and decent TV. The downside was the lack of information about room cleaning times over the Christmas period. We stayed for 5 nights/6 days and only got our room cleaned (and bins emptied) twice as we kept “missing” the cleaning window, despite it saying it was between 10am-2pm and we were out the room by 12pm at the latest every day. One day we left the room at 9am specifically to get the room cleaned and returned at 12pm, and in typical fashion they hadn’t reached our room yet on this occasion. Walls were very thin too, we could hear everything in the room next door especially in their bathroom. Woken up at 12am-2am one morning when they decided to have a bath. Woken at 4am one morning by constant banging (woke up the whole floor - we did report this to reception). But staff were keen to help and the bar was absolutely fantastic. We loved having a drink or two in the bar each night and felt we could have been a million miles away. Overall, it did the job and gave us a place to stay over the festive period when visiting family, but further information about holiday cleaning service times would have been appreciated.
Stayed 5 nights in Dec 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities
Great friendly staff .
Stayed 2 nights in Dec 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great staff. Great breakfasts.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice room, good shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Business traveller
Liked: Amenities
Nice room fresh breakfast in the morning many thanks 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities
Good sized room with good lighting - nice to have actual ceiling lighting in a hotel room! Room very clean. I think has been recently refurbished? Staff very friendly and welcoming at breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of trip is the friendliness of staff genuine feeling wanted to help Would have liked vegan option for breakfast particularly non dairy milk
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good parking, good breakfast,
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and had loads of room. Loads of parking.
Stayed 1 night in Aug 2025

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
Well appointed room. Nice staff, great Thai restaurant and very good bar with lots of atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good position for visiting area.
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Amenities
Room immaculate , the Thai restaurant was amazing . Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Grazio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

Nice hotel for what I paid - some of the decor is dated and could do with a freshen up. Staff were very friendly. Next to the main road though so if you have the window open on a hot day you will hear the traffic noise through the night
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, large, clean rooms at really good price. Good service with good bar and food on site. Will hopefully be going back again.
Stayed 1 night in Sep 2025

10/10 Excellent

Zekeriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İnternet was fast enough to stream series, had a pleasant stay, quiet, well rested for our task the next morning
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable good value
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher, Ross-on-Wye

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being a modern building the were things like uneven floors ( right by a fire door ), also when I checked in was wasked about breakfast and asked if we could decide in the morning, and was told that would be OK. Following morning was told it was not possilbe, in quite frankly an abrupt and not customer friendly manner.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and friendliness as always
Stayed 3 nights in Sep 2025