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Apartamentos Be Smart Florida Plaza

3.0 star property

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Photo gallery for Apartamentos Be Smart Florida Plaza

Interior
Breakfast area
Outdoor pool
Reception
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • 24/7 front desk

Explore the area

View in a map
Calle Puerto Viejo, 30, Puerto de la Cruz, Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, Loro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪75 min drive‬

Room options

View all photos for Studio, Balcony

Desk, free WiFi, bed sheets, wheelchair access

Studio, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Studio

Desk, free WiFi, bed sheets, wheelchair access

Economy Studio

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Terrace

Desk, free WiFi, bed sheets, wheelchair access

Studio, Terrace

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Studio (1 adult)

Desk, free WiFi, bed sheets, wheelchair access

Economy Studio (1 adult)

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Studio (1 adult and 1 child)

Desk, free WiFi, bed sheets, wheelchair access

Economy Studio (1 adult and 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Balcony (1 adult)

Desk, free WiFi, bed sheets, wheelchair access

Studio, Balcony (1 adult)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Balcony (1 adult and 1 child)

Desk, free WiFi, bed sheets, wheelchair access

Studio, Balcony (1 adult and 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Terrace (1 adult)

Desk, free WiFi, bed sheets, wheelchair access

Studio, Terrace (1 adult)

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, Terrace (1 adult and 1 child)

Desk, free WiFi, bed sheets, wheelchair access

Studio, Terrace (1 adult and 1 child)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Apartamentos Be Smart Florida Plaza

An outdoor pool, a seasonal outdoor pool, and dry cleaning are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, an oven, and a stovetop. Additional amenities include free WiFi, a phone, and a desk.
Apartamentos Be Smart Florida Plaza offers 132 accommodations. Cable television is provided. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the apartment include an outdoor pool.
Our customers tell us they can't get enough of the overall property condition at Apartamentos Be Smart Florida Plaza. During your stay, you're just a quick walk from Tenerife Beaches. You'll find features like free WiFi in public areas, plus an outdoor pool and dry cleaning service. This comfortable apartment building has 132 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, cable TV, and a refrigerator
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Tenerife Beaches and 15 minutes by foot from Lago Martianez Swimming Pools
As a guest of Apartamentos Be Smart Florida Plaza, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Apartamentos Be Smart Florida Plaza also features laundry facilities, dry cleaning/laundry services, and an elevator.

This 3-star Puerto de la Cruz apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • Car hire

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near the sea

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Florida Plaza Apartmentos
Florida Plaza Apartmentos Aparthotel Puerto De La Cruz
Florida Plaza Apartmentos Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Apartment Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Apartment
Apartamentos Be Smart Florida Plaza Puerto De La Cruz
Apartamentos Be Smart Florida Plaza
Apartamentos Be Smart Florida Plaza Apartment
Apartamentos Be Smart Florida Plaza Puerto de la Cruz
Apartamentos Be Smart Florida Plaza Apartment Puerto de la Cruz

Apartamentos Be Smart Florida Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 57 out of 376 reviews
Rating 8 - Good. 146 out of 376 reviews
Rating 6 - Okay. 114 out of 376 reviews
Rating 4 - Poor. 39 out of 376 reviews
Rating 2 - Terrible. 20 out of 376 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location, location is best part what this appartament have :)
Stayed 7 nights in Sep 2025
Verified

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, communication
Reception person very helpful and friendly, staff also friendly, all areas clean and tidy
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the price its unbeatable
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Thumbs up 👍

Staff Excellent. Location very nice. Studio apartment was basic but good value for money! Great swimming pool on the terrace.
Stayed 13 nights in Dec 2023
Verified

10/10 Excellent

Jacqueline Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great, the cleaning and housekeeplng was fantastic! Nothing was too much trouble the staff made our stay amazing!! This is the second time we have stayed here and are definitely coming again! You can walk to loads of places and the reception are so very helpful - they booked taxis and were just great!!!
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

old but within budget

A rather old building in need of a bit of renovation but clean and tidy. Good size bath tub, 2nd floor room with balcony (paid a bit extra but worth it). Small pool on top floor, good sun terrace and beds.
Stayed 2 nights in May 2024
Verified

8/10 Good

maria oda

Liked: Amenities, property conditions & facilities, communication
In A Nice neighbourhood and not to big as a building. It was an old complex and furniture too. People very kind and helpful
Stayed 20 nights in Jan 2024
Verified

8/10 Good

valerie

Liked: Cleanliness, room comfort, communication
Nice location, room big enought. Bed are horrible, no fan and no ac on the room. Bar in front play music everynight until 1am, impossible to sleep before that. Pool is nice, staff is kind
Stayed 4 nights in Dec 2022
Verified

4/10 Poor

Paul

Disliked: Communication

Poor maintenance

The location of the hotel is Ideal. The rooms are a good size but tired and very poorly maintained. While we were there we had a leak from under the sink and the toilet bowl was not fixed to the floor. With a lot of renovation the hotel could be very good. Pleasant staff.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Thomas M

Liked: Cleanliness, amenities, communication
.
Stayed 10 nights in Nov 2024
Verified

4/10 Poor

Richard

Liked: Communication
Disliked: Cleanliness, room comfort

Great location, poor accommodation

There are some good things about these apartments, but the bad outweighs the good. The good: - they are centrally located in a lively part of town. Bus station, beaches, bars and restaurants are close. - staff are friendly and when I reported a problem with the lights in my room sorted it out immediately. - though the rooftop pool is small, it's a lovely place to settle with good views. The bad: - extremely uncomfortable, lumpy mattresses. - neither air conditioning nor a fan. - patchy cleaning: while the cleaners do the bathroom and bed, there was lots of dust on the floors - thin walls mean a lot of noise from neighbours - very visible lack of maintenance and investment. eg my first set of sheets had cigarette burn holes in them It's very dated, from the mattresses that feel like they're older than I am, through the chunky CRT TVs that you haven't been able to buy for several decades to the patched up furniture. This could be a great place, but it feels like it hasn't had any investment in decades, and boy it shows.
Stayed 8 nights in Dec 2023
Verified

6/10 Okay

Enrique

Fint men slitt hotell, veldig sentralt beliggende nær alt i Puerto de la Cruz ... Vennlig personale som hjelper der de kan.
Stayed 21 nights in Feb 2026
Verified

6/10 Okay

Eva

Liked: Cleanliness
Disliked: Amenities
Hotellet trenger oppgradering men vi har bodd der mange ganger pga beliggenhet i gamlebyen.Personalet er alltid hyggelige og behjelpelige.pga operasjon var jeg avhengig av god seng.Byttet madrass 2 ganger
Stayed 18 nights in Jan 2026
Verified

8/10 Good

Steffen

Liked: Cleanliness, amenities, communication
Venligt personale. Rigtig god og central beliggenhed. Et lille problem var bruseren i badeværelset kunne ikke justeres så jeg skulle holde bruseren i hånden ved badning.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Uwe

Disliked: Amenities, communication
das haus ist runtergewirtschaftet und es wurde jahrelang nichts gemacht. Ich kenne das Haus seit vielen Jahren,aber auch nach der neu Eröffnung hat sich nichts geändert. defekte wasserhähne ,Herde, Kühlschränke, marode Balkogeländer, die Gangbelede fallen auseinander, Inventar ist aus den 60 Jahren und auch nicht gepflegt, vom" Frühstück nicht zu sprechen" immer das gleiche und nicht mal regiunal
Stayed 17 nights in Dec 2025
Verified

4/10 Poor

Sam

Disliked: Property conditions & facilities
Heel oude hotel, slecht ervaren
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Miguel

Liked: Communication
Disliked: Cleanliness, room comfort
El peor hotel en el que he estado y viajo bastante, lo único bueno es ubicación y personal. Sucio, antiguo, ruidoso, incómodo. No volvería ni gratis.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Paul harald

Liked: Cleanliness
Bra renhold toalett ikke bra dusj ikke bra bestilte balkong fikk fransk balkong. Kommer ikke til å bo der igjen.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

MARCOS

Liked: Communication
La habitación muy justa. La ducha funcionaba mal. Muy poca agua. Los utensilios de cocina muy justos. La tele solo tenía 2 canales. Piscina ok. Ubicación muy bien. El personal excelente.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, communication

Inte en våning

Rent rum. Troligen OK som hotell. Undvik om du verkligen vill ha en lägenhet. Detta är inte lägenheter. Basala standardfunktioner saknas; ingen diskborste, inget diskmedel, trasig ugn. Två stora kastruller, men ingen stekpanna.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness, communication

Bel hôtel mais vieillissant

Chambre propre mais équipements très vieillissants, plafond de salle de bain en mauvais état, chasse d'eau toilettes peu fonctionnelle, mauvaise odeur récurrente dans la salle de bain, équipements limités pas de cafetière, pas de micro ondes. J'avais demandé à être installée dans une aile particulière de l'hôtel mais ma demande n'a pas été satisfaite. Points positifs : Hôtel propre, près de tous services bien situé, piscine agréable sur toit
Stayed 12 nights in Aug 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, communication
Gute Lage und es war so als wäre man bei Freunden untergebracht. Super nettes Personal. Tipp: bessere Pfannen und die Basis Essig, Öl, Salz und Pfeffer sollten vorhanden sein. Ich habe alles dagelassen. Aber vielleicht nehmen die Gäste diese wieder mit… Ansonsten ist das Hotel für uns wunderbar gewesen. Freu mich schon auf das nächste Mal :-)
Stayed 11 nights in Aug 2024
Verified

8/10 Good

Aline Yvette

Liked: Amenities, property conditions & facilities, communication
Très bien situé Un lit très peu confortable pas de double vitrage et fenêtre fermant mal alors que la rue est piétonne et iil y as beaucoup de passage car nombreux restaurants et bars
Stayed 6 nights in Feb 2025
Verified

2/10 Terrible

Julen

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El peor hotel en el que me he alojado. Extremadamente sucio, roto, ruidoso, frio e incluso con lagartos
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

AVELLA

Liked: Cleanliness, communication

Fin de semana en Puerto de la Cruz

La ubicación es muy buen, y el trato con el personal inmejorable. Es una edificación antigua y bonita, pero algo descuidada. No le vendría nada mal una reforma integral. Eso sí, cumple con la relación calidad-precio. El desayuno buffet bastante bien.
Stayed 2 nights in Feb 2025