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Hotel Botanico & The Oriental Spa Garden

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Creator video
4 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Aerial view
Deluxe Double Room (Teide View) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room (Teide View)

Deluxe Double Room (Teide View)

Deluxe Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (Spa View)

Deluxe Double Room (Spa View)

Deluxe Double Room (Spa View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View)

Superior Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (Ambassador)

Junior Suite, Garden View (Ambassador)

Junior Suite, Garden View (Ambassador)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Ambassador)

Junior Suite, Ocean View (Ambassador)

Junior Suite, Ocean View (Ambassador)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Senator Teide view)

Suite (Senator Teide view)

Suite (Senator Teide view)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Senator)

Suite, Ocean View (Senator)

Suite, Ocean View (Senator)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Botanico & The Oriental Spa Garden

4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has 14 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at La Parrilla, a fine-dining restaurant that serves Spanish cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, body wraps, or body scrubs at The Oriental Spa Garden
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Botanical Gardens and 14 minutes by foot from San Telmo Promenade
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Parrilla - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only.
The Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to July 24:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 559 out of 688 reviews
Rating 8 - Good. 90 out of 688 reviews
Rating 6 - Okay. 26 out of 688 reviews
Rating 4 - Poor. 3 out of 688 reviews
Rating 2 - Terrible. 10 out of 688 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alaric, London

Liked: Cleanliness, amenities, property conditions & facilities
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Stayed 8 nights in Jan 2026

10/10 Excellent

Katherine, Harpenden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, Relaxing Haven
Stayed 5 nights in Jan 2026

10/10 Excellent

James, Saltburn

Stayed 2 nights in Jan 2026

6/10 Okay

Evelyn

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We have stayed here several times before and I thought every room had a bath and did not request one. I asked the following morning if we could be moved to a room with a bath and this was very kindly and promptly arranged. The problem was insects in the new room. We had 2 little chocolate delivered every evening at turn down. The first night they were crawling with little orange insects. Lots of them. I flushed them down the toilet. The same thing happened the next night. I took them down and showed reception who said the room would be sprayed. It wasn’t. It happened every night and we could see the little insects crawling about in the desk area. I reported it again and asked for a manager to come up and look. I was told that a manager and housekeeping would come to the room. They didn’t. At checkout (we stayed 6 nights) I asked again that a manager come to the room. The receptionist refused and asked me what I wanted done about it. It was of course too late. I told her how unhappy we were with how it had been dealt with (or not dealt with!) We didn’t know what the insects were, whether we should worry about them getting into our belongings,etc and were uncomfortable for most of our stay. Two days later ( we had moved to another hotel in Tenerife) a manager phoned and said she’d just been told and apologised. These things happen. The way it was dealt with was dreadful for a 5 star hotel and I don’t think we’ll return.
Stayed 6 nights in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - nice sea view Everywhere clean and nice Staff was efficient and invisible Very good breakfest Amaising SPA Fantastic Botanical garden
Stayed 14 nights in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely gardens, trees overlooking Teide. Very professional staff. Room upgrade - very pleasant and relaxing stay - Thankyou.
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin MW

Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
The Staff at Hotel Botánico are fantastics
Stayed 4 nights in Dec 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adalbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally good
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Stayed 7 nights in Nov 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
Junior suite with suppose garden view showing no garden view just noisy to road a trees hiding garden
Stayed 8 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. Property is beautiful. Nothing to dislike!
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Magical Stay at Hotel Botánico

From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
Stayed 2 nights in May 2025

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL WE’VE EVER STAYED IN!

ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Malcolm Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Stayed 7 nights in Apr 2025

10/10 Excellent

Viktoriia Sergiivna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hall
Deco
Spa
Spa
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. Trending older but quiet and professional delivery of services
Stayed 4 nights in Mar 2025