Miramar Hotel

3.0 star property

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Photo gallery for Miramar Hotel

Spa
Spa
Terrace/patio
Terrace/patio
Point of interest

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Carretera del Taoro, 23, Puerto de la Cruz, Tenerife, 38400
  • Place, Risco Belle Aquatic Gardens
    ‪3 min walk‬
  • Place, Taoro Park
    ‪3 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

Double Room

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room

  • 30 sq m
  • Sleeps 4
  • 3 Single Beds

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About this property

Miramar Hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Miramar Hotel offers 140 accommodations. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Miramar Hotel, you're just a quick walk from Tenerife Beaches. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute walk from Taoro Park and 12 minutes by foot from Plaza del Charco
  • Airport shuttle service available for a fee
Some rates at Miramar Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Miramar Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness center, a rooftop terrace, and a library are also featured at the business-friendly Miramar Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar is located by the pool.

All-inclusive details

All-inclusive room rates at Miramar Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 2 to 10 for adults and EUR 2 to 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 2 to 10 for adults, and EUR 2 to 5 for children
  • Late check-out fee: EUR 10 (subject to availability)
  • In-room safe fee: EUR 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Miramar Puerto de la Cruz
Miramar Puerto de la Cruz
Elegance Miramar Hotel Puerto de la Cruz
Elegance Miramar Hotel
Elegance Miramar Puerto de la Cruz
Elegance Miramar
Miramar Hotel Hotel
Elegance Miramar Hotel
Miramar Hotel Puerto de la Cruz
Miramar Hotel Hotel Puerto de la Cruz

Miramar Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 139 reviews
Rating 8 - Good. 39 out of 139 reviews
Rating 6 - Okay. 44 out of 139 reviews
Rating 4 - Poor. 23 out of 139 reviews
Rating 2 - Terrible. 20 out of 139 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft leider mehr als in die Jahre gekommen - harte Abstriche bei Sauberkeit - Gott sei dank nur eine Nacht dort verbracht
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Roberto

Disliked: Staff & service, amenities, property conditions & facilities
Segun llegamos no habia nadie en recepcion casi 20 minutos esperando,despues ascensor roto,voy a cenar y pido una botella de vino y me dice k tengo k salir a recepcion a pagarla antes de servirmela el camarero un poco borde ,lo unico bueno el desayuno.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for good price. Rooms was rent, food OK, personal also was good. Nice panorama from the rooms. Only need to walk up from the beach but if you young and like walking this hotel are very good for this price.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Fionnuala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Avoid Avoid!!!!!!

Avoid Avoid Avoid!!! Please listen to reviews! If you can live on toast in the morning and just chips at night then good luck to you as you have 0 section and never any Spanish food. Also unless you are all inclusive you cannot get any drinks at all including alcohol also if you want water for you room or heading out for day you have to pay. Decor extremely dated and rooms have carpet 0 heating or air con.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service

Ok

Is my 2nd time there. For th low price, is good.. But th walls have literally no insulation so can hear neighbohrs very well, th lifts are old, th breakfast is simple but Ok, but th coffee is not good from those machines.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très satisfaisant

Hôtel très bien placé beaucoup de prestations chambres spacieuses très belle vue terrasse piscine tout y est pour de belles vacances en famille.
Vue de la chambre
Vue sur l’océan
Vue sur la ville
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grande estilo antiguo. Habitaciónes sin jabones. Televisión súper antiguo
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I have ever been to. There is even an additional charge for TV remote control.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was cleaned every day and the view was amazing from our balcony. The food was ok, but not always hot. There were no snacks throughout the day, only main meals in the restaurant. The staff were the most miserable and unhelpful staff I have ever come across in all the years that I have travelled. They were rude and complained about anyone being loud or enjoying themselves.
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Estelle

Liked: Cleanliness, staff & service
Disliked: Amenities
Les lits ne sont pas très confortables je n’avais que la prise électrique de la télé dans ma chambre.
Stayed 7 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Établissement en piteux état. Nourriture vraiment pas bonne (même si le prix est très abordable)
Stayed 5 nights in Oct 2019
Verified

6/10 Okay

Luciana

Disliked: Property conditions & facilities
Hotel situato in luogo tranquillo a poca distanza dall'oceano. Si tratta però di una vecchia struttura con servizi piuttosto antiquati. Colazione abbondante con prodotti industriali. Punto di forza il bel parco accanto all'hotel e il personale cordiale.
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los ascensores súper viejos horrible vamos , la comida solo hay lechuga y el personal súper asqueroso
Stayed 5 nights in Oct 2019
Verified

4/10 Poor

Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Estuve 2 noches y les pedí por favor un vaso con hielo y no me lo dieron , me ofrecí a pagar la pesar de ser solo un vaso con hielo, y como no lo tienen en tarifa no me lo vendieron tampoco , es decir ninguna solución ni el camarero ni en recepción .
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada! Comenzando llegamos y nos dieron la habitacion que sobraba en el hotel, apedar que había reservado desde muchos dias antes una habitación, luego esa misma habitación que no
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

A very pleasant stay, the lady at the check in desk specially was very helpful. Would definitely stay here again. Puerto de la Cruz is beautiful, much better than the South of the island, totally different vibe.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Pako

Liked: Cleanliness, property conditions & facilities
Buenas instalaciones en relación calidad precio. Pocos ascensores. La comida bastante mejorable.
Stayed 9 nights in Sep 2019
Verified

6/10 Okay

Gérard

Liked: Cleanliness, staff & service
Tres propre mais vétuste !!!! Buffet varié Bon rapport qualité prix
Stayed 8 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Un tres estrellas correcto pero muu justito. Sin ningún producto de aseo en los baños. Personal de recepción correcto tirando hacia antipático. Lo mejor, las vistas.
Stayed 7 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Por el precio está bien la verdad 193 euros 5 noches con desayuno incluido el cual estaba muy bien el buffet. Luego si quería todo incluido tenía ke pagar 15 eur x persona y dia. Si un día keria almorzar o cenar en l buffet tenía ke pagar 8 eur x adulto y 5 x niño los menores de 2 no pagan nada.la piscina bien eso si falta una para niños el parque donde tienen 3 remos muy abandonado, el jacuzzi cerrado para usarlo debes ir a recepción nose porke nunca fui el cual en las fotos y eso te ponía que era una piscina cubierta, la sauna igual tampoco la use. La limpieza muy bien y la habitación bien por lo que se paga no se puede pedir más tampoco. La ubicación muy buena. Zona trankilisima.
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zahlreiche lärmige Schulklassen

Das Hotel war sehr günstig, daher haben wir nicht viel erwartet und über altes Inventar und stark durchgelegene Betten hinweggesehen, der Ausblick war dafür ein Ausgleich. Zuerst war unser Aufenthalt auch noch in Ordnung, außer unserer Familie waren sonst nur spanische Senioren im Hotel. Doch dann reisten plötzlich mehrere spanische Schulklassen an. Die SchülerInnen rannten die ganze Nacht über alle Flure, schrien herum, knallten die Türen und machten extrem laute Zimmerparties bis früh morgens. Anrufe bei der Hotelrezeption änderten daran nichts. Nie wieder gehen wir in so ein billiges Hotel, dass man wohl eher als Jugendherberge bezeichnen kann!
Stayed 7 nights in Apr 2018
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Hotel with a miramar

This was our 2nd stay at the Elegance Miramar as we liked its position on a ridge, overlooking the town and sea on one side with views of Mount Teide on the other (clouds permitting!). There are quite a few steps to get down to the town and it seems a lot more back up to the hotel ! Expect faded elegance in a lovely setting however, everything is clean and the staff friendly and helpful.
Verified

6/10 Okay

Alfiere47

Disliked: Cleanliness, staff & service, property conditions & facilities

Cassaforte /phon solo panorama

Camere con arredo scarno e datato .Bagno obsoleto. Phon,frigorifero in camera su richiesta ed a pagamento,naturalmente anche l’utilizzo della cassaforte collocata nel guardaroba.Telecomando tv da richiedere in reception con versamento di 5 euro,rimborsati alla consegna.Buona la prima colazione.
Stayed 1 night in Mar 2018
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort

Tres agreable sejour au calme avec activites natur

Personnel très a l écoute et souriant, hotel propre, la nourriture est bonne sans plus (pas de gachis tout est recyclé dans de nouveaux plats). Spa et piscine sont chauffés par le soleil donc en février, faut etre courageux ! Hotel a 2 kms du centre ville sur une colline, pleins de sentiers tres agreable y mene mais il faut grimper! On s est ballade a pieds jusqu'à loro parc, le jardin botanique, la plage, le centre ville...
Stayed 7 nights in Feb 2018
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in reasonably priced hotel

Excellent stay in reasonably priced hotel. Both buffet breakfasts and dinner had very good choice and good food. Rooms were clean and staff were friendly and helpful. Would thoroughly recommend.