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19 Sep 2018 by Alua Hotels & Resorts
Dear customer, we're so glad to know you've enjoyed our food service, our restaurant works hard to provide a wide selection of delicious food. Regarding your comment, we regret that our entertainment service wasn't satisfying enough. However, we will look for improvements so our activities can be of the liking of all our guests. Thank you so much for choosing Alua Hotels, will we have the chance of seeing you again? Kind regards, Alua Hotels & Resorts
27 Apr 2018 by Alua Hotels&Resorts.
Dear Mikko, thank you for your review and taking the time in writing about your stay in our hotel. We will take into account your comments regarding the pool and the noise, we apologize for that. We hope to welcome you back again soon. Kind regards, Alua Hotels&Resorts.
20 Mar 2020 by Public Relations
Kiitos kommentistasi. Toivomme tapaamme seuraavan kerran! Parhain terveisin
18 Mar 2020 by Marta
Olemme pahoillamme vastaanoton käyttäytymisestä. Kommentoimme tätä tilannetta työntekijöidemme kanssa, jotta se ei toistu. Parhain terveisin
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Parque San Antonio. This 4-star Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parque San Antonio offers 250 accommodations with minibars and a hairdryer. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and complimentary toiletries. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Pool Bar – On-site bar. Open daily.
Cactus Lounge Bar – On-site bar. Open daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
