Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Creator video - submitted by Luxury Richland
Premium Suite | View from room
Private beach, white sand, sun-loungers, beach umbrellas
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(155 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(401 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(72 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(44 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(221 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(59 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with aromatherapy, facials, or hydrotherapy at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests really like the accommodations for the spaciousness, overall comfort, and cleanliness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 10 to November 13:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3014 out of 6561 reviews
Rating 8 - Good. 1512 out of 6561 reviews
Rating 6 - Okay. 1078 out of 6561 reviews
Rating 4 - Poor. 476 out of 6561 reviews
Rating 2 - Terrible. 481 out of 6561 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
Stayed 4 nights in Sep 2025

8/10 Good

Kenneth Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent resort if you’re looking for a more budget friendly option. The swim up pools are clean and the grounds are usually well kept. I enjoyed most of the food options and had an overall pleasant experience.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dean

Stayed 6 nights in Sep 2025

10/10 Excellent

Shawntaya

Liked: Cleanliness, staff & service, property conditions & facilities
I’m tea or something
Stayed 4 nights in Sep 2025

10/10 Excellent

Terriona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Sep 2025

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful place but need some maintaining. The theater shows are ok but her back screen is damage and ruins the experience. Bartenders ( girls) pool area aren’t friendly. Buffet is good, we didn’t have q good experience with the Peruvian restaurant. Entertainment staff are good. Pool and rooms clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jade

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start, I came with my entire family and the first day, my grandmothers room shower handle broke, didn’t have running hot water, nor did the front door close. Our telephone in our room did not work so any problem that arose, we have to physically walk to the lobby. Our first dinner at Hibachi was disappointing to say the least. We were not offered the same experience as the tables in front and behind us. We ended up eating at the buffet the rest of our stay after the first night because that is where the service and the people were the nicest and very attentive. Shoutout to PEDRO at the buffet and NANCY at the sports bar for being ones of the few persons that treated us well and we expected more from others at the facility. The pool activities were lacking and did not provide an inclusive environment. The entertainment portion needed serious work. We also had a lost item that we tried calling Serenade about but again, their phone system does not go through. We filled out a report with phone numbers and emails. Currently still have not heard back from them whether they found it or not. This type of treatment is unacceptable. We stayed for 5 days total and overall, the staff were not accommodating whatsoever. It was quite disappointing and unfortunate. We will be taking our business elsewhere.
Stayed 5 nights in Sep 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the presentation of the vacation club, too long and would not take “ I am not able to add another expense in my budget right now” as a straight no, they kept pushing
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrzej Stanislaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 6 nights in Sep 2025

10/10 Excellent

Caroly Cepeda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Sep 2025

6/10 Okay

Gerri

Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
Stayed 5 nights in Sep 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The stay was great, some employees are nice and go above and beyond to make the experience better. I like the way rooms are cleaned, very detailed, they broom and mop the floors even clean the balconies. When some other places do the minimum. Entertainment was good. My gf and I like most of the food from the restaurants, the meat was always on point. Downside is the beach not the best if you come during sargazo season. Our stay was pleasant.
Stayed 8 nights in Sep 2025

10/10 Excellent

Claudia

Stayed 6 nights in Sep 2025

10/10 Excellent

Shakara

Travelled with family
Liked: Amenities
Great service from staff besides our ac went out in the room and was never fixed overall great stay
Stayed 4 nights in Sep 2025

8/10 Good

Justin Frederick

Stayed 7 nights in Aug 2025

8/10 Good

Terrence Darby

Liked: Cleanliness, staff & service, property conditions & facilities
The vibe was very welcoming
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Maximo

Stayed 3 nights in Sep 2025

10/10 Excellent

Angelo David Hernandez

Stayed 3 nights in Sep 2025

10/10 Excellent

Nicholas, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself
Stayed 4 nights in Aug 2025

8/10 Good

Justo, Miami

Stayed 3 nights in Aug 2025

6/10 Okay

Julissa

Travelled with family
Liked: Cleanliness
Serenade Punta Cana Spa and Beach Resort is a beautiful property with great pools, beach access, and a variety of dining options. The rooms are clean and comfortable, and overall the resort creates a fun and enjoyable vacation atmosphere. However, there are some things that took away from the experience. None of the buffets or restaurants had air conditioning, which made meals uncomfortable in the heat. The excursion staff were rude and pushy, making it stressful to ask about activities. The towel staff also weren’t very professional—often making uncomfortable faces and not really helping guests. On the beach, there are constant vendors trying to sell things, which gets frustrating when you’re just trying to relax. Instead of a peaceful beach day, it sometimes felt like you were being pestered. Even with these issues, I still had a good time and would recommend the resort for its overall beauty and amenities. With some improvements in staff training, air conditioning, and handling beach vendors, Serenade could easily reach a full 5-star experience.
Stayed 6 nights in Sep 2025

2/10 Terrible

salad

Travelled with family
Disliked: Cleanliness, staff & service
All honesty don’t bother with this place. Just got back from a 5 day trip with my wife and son. Food 0/10 just disgusting. No activites, Had ants in the room. service horrible. Be warn Not worth it at all!
Stayed 5 nights in Sep 2025

8/10 Good

Franklin, East Rutherford

Travelled with family
Liked: Cleanliness, staff & service
The property is good but needs more music, more attentive atmosphere for guest. There was barely any music at the pools, the room was good but tvs didn’t work , the AC did not fully worked. Asked guest services and didn’t do anything to fix problem . The vendors at beach are a problem . Too many of them and takes away from view and they are not trustworthy. We asked for refund and guy never showed .
Stayed 4 nights in Sep 2025

8/10 Good

BAT EL

Liked: Cleanliness, staff & service, property conditions & facilities
Been to better resorts. But its great for the price and the quick getaways
Stayed 4 nights in Sep 2025