Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Creator video - submitted by Luxury Richland
Private beach, white sand, sun-loungers, beach umbrellas
Restaurant
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(158 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(411 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(54 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(74 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(223 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(65 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(56 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

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About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, hydrotherapy, or massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3053 out of 6717 reviews
Rating 8 - Good. 1543 out of 6717 reviews
Rating 6 - Okay. 1116 out of 6717 reviews
Rating 4 - Poor. 494 out of 6717 reviews
Rating 2 - Terrible. 511 out of 6717 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sauber und in sehr gutem Zustand. Die Animatoren haben sich sehr bemüht, die Gäste zu unterhalten. Wir kommen wieder
Stayed 5 nights in Mar 2026

10/10 Excellent

Nahyan Muhammad, Kitchener

Stayed 8 nights in Dec 2025

4/10 Poor

Catrelle S

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Diana

Stayed 7 nights in Dec 2025

10/10 Excellent

Zaidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, great service
Stayed 3 nights in Dec 2025

4/10 Poor

Anne Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was bad and too many kids
Stayed 7 nights in Dec 2025

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Gabriel

Stayed 2 nights in Nov 2025

10/10 Excellent

Aleksandra

Stayed 7 nights in Dec 2025

8/10 Good

Amanda, Roselle Park

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The common areas were consistently kept clean. The food was good and they also did well with the various evening entertainment. Overall an enjoyable stay.
Stayed 5 nights in Dec 2025

2/10 Terrible

Eugina

Stayed 9 nights in Dec 2025

6/10 Okay

Jacob

Liked: Property conditions & facilities
This is a decent hotel. About a four-star. Food is good. The workers are not always very informative or motivated. The maid service is not great, sometimes you have to ask to get the rooms clean. Overall Vibe is decent, and the beach is good if you like calm Waters
Stayed 5 nights in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness
Stayed 6 nights in Dec 2025

2/10 Terrible

Joseph Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
While the resort property itself looks appealing, the overall experience was very disappointing and did not meet expectations. The food was consistently poor, especially at the buffet. Many dishes were cold, bland, and lacked flavor, even during busy meal times. Unfortunately, after eating at the buffet, both of us experienced stomach issues, which negatively affected our trip. The à la carte restaurants were also underwhelming, with lukewarm food and limited quality that did not justify the reservation process. Another major issue was the constant hassling to purchase excursions and services. Throughout the stay, we were repeatedly approached by staff and vendors trying to sell excursions, upgrades, and add-ons. This took away from the ability to relax and enjoy the resort and made the experience feel more like a sales pitch than a vacation. Additionally, the staff was not accommodating when concerns were raised. While a few employees were polite, many seemed indifferent and unhelpful, and requests were handled slowly or not at all. For the price paid, this resort did not deliver the quality or service expected. Due to the food quality, lack of service, and nonstop sales pressure, I would not return or recommend this property.
Stayed 7 nights in Dec 2025

2/10 Terrible

Vivian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, Loud, and Misleading This resort was an absolute nightmare and nothing like what was advertised. The room was disgusting. The sheets and towels were dirty, stained, and had large holes in them. It felt unsanitary and completely unacceptable for a resort. The entire place looks old, worn down, and poorly maintained, and there was a constant sewer-like smell throughout the property, my shower where clogged and the elevators broken The food was terrible. Meals were often undercooked, portions were extremely small, and there was very little variety. To make it worse, there was no air conditioning in the restaurant, making it uncomfortable and unpleasant to eat. Sleeping was nearly impossible. The resort is extremely noisy, and you cannot sleep past 6 a.m. You can clearly hear employees, construction workers, and every noise from outside and nearby rooms. This is not a relaxing environment at all. The biggest issue is the false advertising. This resort is NOT truly all-inclusive. If you want basic name-brand drinks like Tito’s or Buchanan’s, or food like lobster, you are forced to pay extra. Staff constantly pressure you to upgrade to a so-called “preferred plan,” bothering you all day and turning your vacation into a sales pitch. Overall, this resort is dirty, loud, outdated, and misleading. It is not worth the money, and I regret staying here. I would strongly recommend looking elsewhere
Bath towels
Bed sheets
Bed sheets
Bath sink
Stayed 4 nights in Dec 2025

6/10 Okay

Kayla, Victoria

Liked: Cleanliness
Get what you pay for... family friendly and safe, but food was subpar and room needed maintenance
Stayed 4 nights in Dec 2025

4/10 Poor

Franklin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entertainment was fun. Pool bar is where it's at.
Stayed 4 nights in Dec 2025

6/10 Okay

Isaac

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The resort was nice, food wasnt good at all, the pool closes very early at 7pm. There wasnt much do after 7 pm since the resort is secluded from the main city. All the staff was friendly and helpful. Overall i enjoyed my stay but could have been better.
Stayed 4 nights in Dec 2025

6/10 Okay

shaun

Stayed 1 night in Dec 2025

8/10 Good

Kendra Desiree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
7/10 stay, would come back.
Stayed 4 nights in Dec 2025

2/10 Terrible

Krisa

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was horrible at this location.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jesus

Amenities
Stayed 8 nights in Dec 2025

4/10 Poor

Prestina

Travelled with family
Liked: Amenities, property conditions & facilities
We arrived & they didn’t have 2 beds, we had to switch rooms the next day. The towels are grey at best! The buffet food is horrible. Sports bar food is horrible! Bugs were overwhelming. Room service was prompt & hot.
Stayed 4 nights in Dec 2025

10/10 Excellent

Naomi

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and the room was clean!
Stayed 5 nights in Dec 2025