Best Western Plus Island Palms Hotel & Marina

3.0 star property

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Photo gallery for Best Western Plus Island Palms Hotel & Marina

Reception
Breakfast, lunch, dinner served; Californian cuisine, pool views
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board
1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Popular amenities

  • Gym

Explore the area

Map
2051 Shelter Island Dr, San Diego, CA, 92106
  • Shelter Island
    ‪1 min walk‬
  • Humphreys Concerts by the Bay
    ‪7 min walk‬
  • Marine Corps Recruit Depot
    ‪7 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪6 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Marina View (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • Marina view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator)

8.8 out of 10
Excellent
(37 reviews)
  • Marina view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(76 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator, Marina View (Refrigerator)

8.6 out of 10
Excellent
(46 reviews)
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Kitchen, Marina View (Living Room;with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Marina view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Studio, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Studio, 2 Queen Beds, Accessible, View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Island Palms Hotel & Marina

Bayside hotel with 2 outdoor pools and 2 hot tubs
Along with a marina, this smoke-free hotel has 2 outdoor pools and a restaurant. WiFi in public areas is free. Additionally, a fitness center, outdoor tennis courts, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus Island Palms Hotel & Marina offers 227 accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Best Western Plus Island Palms Hotel & Marina's great location gets high marks from our customers. During your stay, you're just a quick walk from Shelter Island. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Enjoy Californian cuisine and pool views while dining at Blue Wave Bar & Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts and a gym
  • Guests have great things to say about the clean accommodations and the pool
  • Steps from Shelter Island and San Diego Bay
Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, and 2 hot tubs along with outdoor tennis courts and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 6 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee.

This San Diego hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Blue Wave Bar & Grill - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 34 for adults and USD 10 to 15 for children
  • A restaurant

Restaurants on site

  • Blue Wave Bar & Grill

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,500 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the bay
  • Picnic area
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 34 for adults, and USD 10 to 15 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Island
Best Western Island Hotel
Best Western Island Palms
Best Western Island Palms Hotel
Best Western Plus Island Palms
Best Western Plus Island Palms Hotel
Best Western Plus Island Palms Hotel San Diego
Best Western Plus Palms
Island Palms
Island Palms Hotel
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
Best Western Plus Island Palms San Diego
San Diego Best Western
Best Western Plus Island Palms Hotel Marina

Best Western Plus Island Palms Hotel & Marina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 962 out of 1539 reviews
Rating 8 - Good. 357 out of 1539 reviews
Rating 6 - Okay. 120 out of 1539 reviews
Rating 4 - Poor. 53 out of 1539 reviews
Rating 2 - Terrible. 47 out of 1539 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ruby

Liked: Cleanliness
Disliked: Staff & service
I rated it low this time due to the poor customer service. The bed felt like I was on the springs of the bed and when I spoke to the front desk about it she said all their beds are the same. I told her that I stay there every time I am in San Diego and that wasn’t true. Better customer service skills are needed there as the girl didn’t know how to handle an issue.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great island hotel!!

I would recommend this hotel to anyone staying in San Diego! The island was what drew me here but everything else was great! I had a suite which turned out to be an apartment. Loved it! Full kitchen, equipped with necessities, separate living area, large bathroom. Parking was $25 & worth every penny. No free breakfast but a nice restaurant & a beautiful park….loved our stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon B

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, friendly staff nice rooms
Stayed 3 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the noise. The hallway brings in a lot of noise.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Room!

We did a quick one night trip. After checking in late, we were bummed to realize we were only staying to sleep. The room was comfortable and big. Would absolutely stay here again with family!
Stayed 1 night in Apr 2025

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 4 nights in Apr 2025

10/10 Excellent

Iris Y

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location and excellent customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location that is close to all of San Diego’s attractions.
Stayed 2 nights in Apr 2025

6/10 Okay

Judy

Stayed 2 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Robert, Yucaipa

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room with a great shower! We loved sitting on the balcony and looking out over the marina.
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Location great!

Great location. Rooms are spacious. We were bottom floor so super loud upstairs neighbors. Lock did not work on door. No trashcan in bathroom. Nice to walk grounds. Good value.
Stayed 3 nights in Apr 2025

10/10 Excellent

Larry, Spokane

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Amenities
Great location on the water
Stayed 2 nights in Apr 2025

8/10 Good

Nicole, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. Thin walls / ceiling.
Stayed 3 nights in Apr 2025

10/10 Excellent

abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of San Diego bay
Stayed 8 nights in Apr 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our 5th visit to this property. Love the area and our view from the room was wonderful. This was the first time we had to wait to check in and the first time a staff member was rude ! But besides that, we definitely will be back again !!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BW Island Palm Hotel and Marina stay

The property is well kept. Nice atmosphere, comfortable and clean. I will book another stay again soon! Ocean view was amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, great time, great place!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Shellter Island

It was an overall excellent stay mostly due to the location. Shellter island is so close to everything yet very picturesque. The hotel does manage to offer alot to help you enjoy your stay (two pools, hot tubs, tennis courts, bicycle, etc)
Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025