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Palihotel San Francisco

3.5 star property

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Photo gallery for Palihotel San Francisco

Exterior
Room, 1 Queen Bed, Accessible
Room, 1 Queen Bed, Accessible
Lobby sitting area
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
417 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪9 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (The King)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed (The King)

10.0 out of 10
Exceptional
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (The Queen)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 Queen Bed (The Queen)

8.6 out of 10
Excellent
(45 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (The King Suite)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed (The King Suite)

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (The King Suite ADA)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Accessible (The King Suite ADA)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (The Two Bedroom)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, Multiple Beds (The Two Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Palihotel San Francisco

Boutique hotel in San Francisco
This smoke-free hotel features self parking, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Palihotel San Francisco. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests speak favorably about the area's walkability and the clean accommodations
  • 15 minutes by foot from Moscone Convention Center and a 3-minute drive from Lombard Street
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palihotel San Francisco. For a fee, parking is available. A complete renovation of Palihotel San Francisco was completed in October 2019.

This 3.5-star San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (85 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 356 out of 649 reviews
Rating 8 - Good. 146 out of 649 reviews
Rating 6 - Okay. 64 out of 649 reviews
Rating 4 - Poor. 52 out of 649 reviews
Rating 2 - Terrible. 31 out of 649 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Craig, Los Angeles

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After staying at other well ran and located Pali’s this one was a bit shocking. The area it is in isn’t very safe after dark and sketchy at best during the day. ( pic attached of the area directly next to the hotel front door). I arrived to my room and within 5 mins the toilet backed up and it took them about 2 hours to handle the issue with little to no communication of what was happening and ETA on work etc. The hallway area directly next to my room (514) is a temp linen closet with workers constantly going in and out making noise. ( pic attached). The last straw for me though was when I ordered a lovely glass of red wine at the 2nd floor resto to take to my room and the bartender poured it in to a white paper cup saying they can’t let glasses leave the resto. I travel for work all the time and have never had that happen before. Insane. This hotel was a major bummer in all areas and has made me reconsider the Pali brand as a whole. I would avoid this property in S.F at all costs!
Stayed 3 nights in Nov 2025

4/10 Poor

Natazsa, Ripon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our room was smaller than the pictures showed. Our tv didn’t work we let front desk know and no one came up to even take a look at. It was our anniversary and I’m 8 months pregnant, it was a little inconvenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Suzannah

Stayed 1 night in Nov 2025

10/10 Excellent

Reed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
I just stayed for three days and had such a great time not only is the entire atmosphere so beautiful and the bed so incredibly comfy but the staff there is amazing. They were all so friendly and accommodating I loved them! Bar area is also SO pretty. The location is great also! Plenty of parking garages around and great walking distance for shopping and dining.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so kind & the rooms were beautiful. bed was super cozy and the location is prime
Stayed 1 night in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay (For the most part)

We love the location and the staff is very friendly. I will have to say though, I am not sure if the waste management trash service is on Saturday mornings for this location. It was very noisy early Saturday morning with the sounds of bottles being broken in the alley closest to our room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe here and the rooms and so cute . Excellent bar and bar staff .
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Benjamin

Business traveller
Disliked: Property conditions & facilities, room comfort

Once charming now just sad!

I am a frequent booker on behalf of a corporate team. This little hotel chain used to be charming and I have used them in Culver City, Hollywood and San Francisco because we have an office nearby. the vibe is "historic"with very small rooms, but it was generally liked by our team. The Hotel used to commandeer high rates which is why I had to seek alternatives and replaced this SF property as our mainstay because the city simply had better value propositions. When they recently dropped the rates significantly I gave it another try with 3 bookings and I have had nothing but complaints from our travelers. - Non functioning AC on multiple occasions with no option to change rooms because the "entire floor had no AC", - Windows painted shut, -water spots from leaks everywhere, -electric outlets dangerously violating safety codes. When problems are brought to the attention of the Front Desk it is at best met with a shoulder shrug, if not with an almost mouthy attitude and the most compensation a traveler can expect is to have the "destination fee" refunded. Pretty daring to ask for one to begin with when not even the basic expectations can be met. Sorry to see this once cute hotel fall into disrepair like this. We will be taking our business elsewhere.
Stayed 1 night in Oct 2025

4/10 Poor

Justice

Business traveller
Disliked: Staff & service
The hotel doesn’t room service and didn’t do well with house keeping requests. I had to go down multiple times to request towels and eventually had to go up with the towels myself.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Not very varied but the hotel design and Stay was beuatiful
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Stayed 2 nights in Oct 2025

8/10 Good

Eleanor

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

John

Trash pickup at 10pm and 5:30am was incredibly loud and not short in duration. Walls of the hotel were so thin that I heard every conversation and TV show as if it were in my room. Brutal
Stayed 1 night in Oct 2025

4/10 Poor

fred

Travelled with group
Disliked: Staff & service
No free parking
Stayed 1 night in Oct 2025

10/10 Excellent

Rudy

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty small room but quality design and finishings. We really liked the local bar too, great cocktail. We had a room at the back which was so quiet, between that and the comfortable bed, we slept great.
Stayed 1 night in Oct 2025

8/10 Good

Kerry

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel Angel, Vancouver

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was all good, the only thing is that only 2 nights out of 4 we got housekeeping service even when letting the front desk know we were out of the room .
Stayed 4 nights in Sep 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 3 nights in Sep 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is old and cool. Aesthetic is hip. A bit of a sketchy area of town but close to some stuff. Service is just ok. Price was great. So feel like the value balances out.
Stayed 1 night in Sep 2025

10/10 Excellent

Erol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025