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Extended Stay America Suites San Jose Santa Clara

2.5 star property

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Photo gallery for Extended Stay America Suites San Jose Santa Clara

Studio, 1 King Bed
Studio, 1 Queen Bed, Roll-in Shower
Exterior
Lobby
Free daily on-the-go breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2131 Gold St, San Jose, CA, 95002
  • Place, Levi's Stadium
    ‪2 min drive‬
  • Place, Santa Clara Convention Center
    ‪3 min drive‬
  • Place, California's Great America
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Roll-in Shower

Studio, 1 Queen Bed, Roll-in Shower

Studio, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Lobby
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About this property

Extended Stay America Suites San Jose Santa Clara

This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites San Jose Santa Clara offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Extended Stay America Suites San Jose Santa Clara's great location. During your stay, you'll be within walking distance of Santa Clara Convention Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Silicon Valley and a 3-minute drive from Levi's Stadium
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites San Jose Santa Clara also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This San Jose hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America San Jose Santa Clara
Extended Stay America Santa Clara
Extended Stay America Santa Clara Aparthotel
Extended Stay America Santa Clara Aparthotel San Jose
Extended Stay America San Jose Santa Clara Aparthotel
Extended Stay America Clara Aparthotel
Extended Stay America Clara
Extended Stay America Santa Clara Hotel
Extended Stay America San Jose Santa Clara
Extended Stay America Suites San Jose Santa Clara Hotel
Extended Stay America Suites San Jose Santa Clara San Jose
Extended Stay America Suites San Jose Santa Clara Hotel San Jose

Extended Stay America Suites San Jose Santa Clara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 346 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 165 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities
No tissue and the toilet leaked
Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Kinda dirty. Smelly. The “breakfast” was packaged snacks at best. I won’t be staying here again if it were the only hotel within 30 miles of my mothers funeral.
Stayed 1 night in Nov 2025

4/10 Poor

Jim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nobody was at the front desk to check out. Just had to leave keys on counter and walked out. Also saw someone else left their key there too. Rooms are not the most clean. Guess you get what you pay for. Will never stay here again
Stayed 1 night in Nov 2025

6/10 Okay

Molly

Business traveller
Liked: Staff & service
The staff were very friendly. The room was ok. The bed was so uncomfortable. I could feel the metal from the mattress poking through. I actually hurt my knee and elbow on it. The refrigerator
Stayed 7 nights in Nov 2025

10/10 Excellent

Leonardo, Santa Ana

Stayed 2 nights in Nov 2025

10/10 Excellent

Devina

Awesome staff and quiet place
Stayed 1 night in Nov 2025

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, amenities
The breakfast that was on the pictures when we booked, was not what was out. That is why we picked this hotel so we could save money on breakfast every day. This hotel was not worth the price. The room was gross and the pots/pans/ spatula/silverware they gave us were gross.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devina

Stayed 1 night in Oct 2025

4/10 Poor

DEREK

Disliked: Staff & service, amenities
The plumbing was bad. The toilet kept backing up if you did more than 2 flushes a day. The front desk sent a mechanic to fix it but nothing seemed fixed.
Stayed 3 nights in Nov 2025

4/10 Poor

Valentino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was satisfactory overall, although several lights were not functioning. There was rarely anyone present at the front desk. Upon check-in, we had to wait approximately ten minutes before an attendant arrived. The following day, the staff member at the front desk did not acknowledge us; despite our greeting, he continued his conversation with the housekeeper and offered no response. Given this experience, we will look for alternative accommodations when we visit Santa Clara next year
Stayed 2 nights in Nov 2025

4/10 Poor

Mohammed

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimmeng

Business traveller
Liked: Staff & service
Staff friendliness
Stayed 2 nights in Nov 2025

6/10 Okay

CYNTHIA

I had cancellation without notification while my luggage was still in the hotel and my card was charged extra. I had to wait for a refund days after I left.
Stayed 2 nights in Nov 2025

8/10 Good

Kyla Ky

Stayed 3 nights in Nov 2025

8/10 Good

Donell, Vallejo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. The Staff was very nice and friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Chandrasekhar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst kept hotels I have ever stayed and experienced
Stayed 2 nights in Oct 2025

6/10 Okay

Nolan

Stayed 2 nights in Oct 2025

10/10 Excellent

Alesha

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Friendly polite staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Devina

Stayed 1 night in Oct 2025

10/10 Excellent

Tiana

Stayed 1 night in Oct 2025

10/10 Excellent

Nike

Stayed 1 night in Oct 2025

2/10 Terrible

Qixin, COVINA

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my worst experiences as a hotel guest. The room has not shampoo and you can hear all jinds noise easily around the room. The smells like boiled lamb meat. The worst is that there are no kitten cookware and you have to go downstairs to ask for the. There is no one on front desk most of time and you just have to wait there for them until they show up. One more strange thing is that the front door is locked even even at 10 am morning time and if you did not bring your key with you can not get in since there is no one in front desk. Very bad service! Obviously they do not really care about how the guests feel about these inconveniences.by the way, one guest truck window was broken overnight at our first day stay.
Stayed 2 nights in Oct 2025

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