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Four Points by Sheraton San Jose Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton San Jose Downtown

Interior entrance
A hotel lobby with a central staircase, red seating area, and a chandelier.
An outdoor patio area with wooden benches and tables, surrounded by trees and a wooden fence.
A historic building with a classic facade, large windows, and a central entrance.
A bar area with a variety of seating options, including sofas and chairs, and a bar counter with multiple bottles and glasses.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Place, San Pedro Square Market
    ‪6 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small stool, and a window with a view of buildings and trees.

Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a small table.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a small table.

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A bedroom with a large bed, a chair, ottomans, a desk, and a window with a view of trees.

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, a wooden headboard, two bedside tables, and a small round table.

Suite, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a small table.

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A bedroom with a tufted headboard, two white pillows, a bed with white linens, a round side table, and two wall-mounted lamps.

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A bedroom with a large bed, a chair, ottomans, a desk, and a window with a view of trees.

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, and a small table.

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a small stool, and a window with a view of buildings and trees.

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a wooden headboard, two bedside tables, and a small round table.

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 1,519 reviews
The price is €137
includes taxes & fees
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About this property

Four Points by Sheraton San Jose Downtown

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Four Points by Sheraton San Jose Downtown's great location. During your stay, you're just a quick walk from CSU San Jose State University. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include a business center, 2 meeting rooms, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from San Jose McEnery Convention Center and 6 minutes by foot from CSU San Jose State University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee.

This 3-star San Jose hotel is smoke free.

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 45.94 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 45.94 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Landon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and nice location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Stay here whenever I can.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was conveniently next door and the staff was quite helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to alot of bars and restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was a great stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Spacious, clean room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable bed and staff was very friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient parking, friendly staff. My only minor critique would be that it’s definitely a dated hotel, but they do a good job keeping it clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and food options were walking distance. Kash at the Front Desk was very helpful. Thank you everyone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points was very nice, from the staff to the upgraded room everything was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Would stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room helpful and courteous staff. We will definitely be returning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and location in the heart of DTSJ night life
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Collen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, very convenient location. Would definitely stay there again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Wonderful staff, clean room and location was perfect!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ryan D

Liked: Cleanliness, staff & service
I’ve stayed at Four Points for the last 10 years and my stays have always been consistently great. It’s an excellent hotel with great staff and nice rooms at a great price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a one night stay but it served my purpose of a clean, safe and comfortable experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

TAUREAN

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large, clean, and well decorated. The staff was very polite and helpful. It was located in a great part of town. Highly recommend!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aquenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and this my day was absolutely amazing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in busy downtown!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
The check-in was easy, and the room was very clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice inside. Due to the older exterior in the downtown area I was expecting a rundown room. Not the case! Huge room, clean, staff was very friendly. They also have a restaurant and bar. Great for event nearby, many options within walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

GRETCHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team was friendly, room was clean, great location.
Stayed 1 night in Dec 2025