Hyatt Place San Jose/Downtown

3.0 star property

Choose dates to view prices

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(85 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(116 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Place San Jose/Downtown

A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Hyatt Place San Jose/Downtown offers 240 accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and in-room fitness.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place San Jose/Downtown. During your stay, you're just a quick walk from San Jose Center for the Performing Arts. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free continental breakfast offered
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Silicon Valley and San Jose McEnery Convention Center
  • Dogs welcome for a fee
Hyatt Place San Jose/Downtown offers its guests a fitness center and in-room fitness. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. The business-friendly Hyatt Place San Jose/Downtown also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served free continental breakfast.
The Placery - This lobby lounge serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Jose/Downtown
Hyatt Place Jose/Downtown Hotel
Hyatt Place Jose/Downtown Hotel San
Hyatt Place San Jose/Downtown
Hyatt Place San Jose/Downtown Hotel
Hyatt Place Jose Downtown Jose
Hyatt Place San Jose/Downtown Hotel
Hyatt Place San Jose/Downtown San Jose
Hyatt Place San Jose/Downtown Hotel San Jose

Hyatt Place San Jose/Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 905 out of 1356 reviews
Rating 8 - Good. 252 out of 1356 reviews
Rating 6 - Okay. 100 out of 1356 reviews
Rating 4 - Poor. 38 out of 1356 reviews
Rating 2 - Terrible. 61 out of 1356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Stayed 1 night in Jan 2026

4/10 Poor

Nolan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The parking situation was very confusing and frustrating, especially in the dark. A single small sign pointing to the entrance off the street, then all the parking spots at check-in were full but nothing indicates that's the place to park, so I kept going past, but the road ends in signs saying prohibited, no parking, etc. I tried to go in the parking garage, but nope, a keycard is required. Put it it in reverse, then had to drive the wrong way down the one-way road to get back to a space that had opened up at the check-in parking. Check-in was great, the staff member there was warm, friendly, and positive, in spite of a bit of a line. The stay was fine, breakfast was great (which is the reason I chose this hotel). But the checkout line this morning was insane and they had only one employee. I even went back up to my room to try and use "express checkout", but it just rang and rang. Back to the 20-person line downstairs. The whole time waiting in line I'm wondering if I NEED to be in this line, but sure enough, since I'm leaving my car for the day while at the conference, they have to give me a DIFFERENT key card so I can get my car later. I understand this was a unique situation, with all of us here for a conference, but is this not a conference center hotel? You should be well prepared and staffed for this. At the very least, better signage and a sign in the lobby about whether or not you can drop your key and leave, would've helped immensely.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

jeanne

Stayed 1 night in Dec 2025

6/10 Okay

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stay was wonderful other than the AC unit leaked water overnight. We found water surrounding the entire thing in the AM after it being on all night
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved the front desk personel
Stayed 1 night in Nov 2025

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, free breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarahi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very friendly and helpful. Breakfast was good and lots of variety.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Jan 2026

2/10 Terrible

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
First I want to say that the staff was great here, very personal and helpful. The location is great for waking to events and restaurants. Here are the issues we had there: > There City VTA (Transit Train) was outside our window and the crossing bell for the train would ring three times every 20 mins, ALL NIGHT!!!!! > The bed was really uncomfortable, it was almost like sleeping on plywood with a blanket tossed over it. > The squeaked every time I go up > The bathroom door needs some serious attention, it creaks really loud. > The continental breakfast was one of the worst one I have every had. The Bacon was dry and cold, the bread was not very fresh and the eggs had no flavored, they were obviously powdered.
Stayed 1 night in Jan 2026

10/10 Excellent

Evangelina, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in on an event packed weekend.
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is our go to hotel for when we attend events in downtown SJ. It’s right next to the performing arts and civic center where we usually go to concerts. The rooms are clean and comfortable, but what we really love is the breakfast buffet! Best free breakfast I’ve seen at a hotel in the US. The staff is super friendly and attentive. Parking costs $40 a day, which sounds like a lot but as it is in their very secure structure next door I think it’s worth it for convenience and piece of mind.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl, Danville

Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Cassandra

Stayed 1 night in Jan 2026

10/10 Excellent

Viviana

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

AYUKO

Stayed 2 nights in Jan 2026

4/10 Poor

Soelistioyati

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The neighborhood was noisy because of the trolley station and many cars were passing by. One of the bath towel had blood sting on it. The mattress that I slept on was making so much noise when i made a move.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer Lynne

Stayed 5 nights in Jan 2026

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2026

8/10 Good

Lindsey

Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service, amenities
Good breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Luche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in downtown SJ.
Stayed 1 night in Jan 2026