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Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Property amenity
Reception
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1602 Crane Ct, San Jose, CA, 95112
  • Place, Casino M8trix
    ‪13 min walk‬
  • Place, San Jose Municipal Golf
    ‪4 min drive‬
  • Place, SAP Center at San Jose
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

7.4 out of 10
Good
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(15 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(28 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

7.8 out of 10
Good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Sonesta Select San Jose Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,709 reviews
The price is €111
includes taxes & fees
6 Mar - 7 Mar
Sonesta Select San Jose Airport

About this property

Sonesta ES Suites San Jose Airport

Hotel in San Jose with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you're just a quick walk from Silicon Valley. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from PayPal Park and 10 minutes from Levi's Stadium
  • Dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a convenience store. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 31 2025 to June 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1010 reviews
Rating 8 - Good. 203 out of 1010 reviews
Rating 6 - Okay. 112 out of 1010 reviews
Rating 4 - Poor. 63 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 15 nights in Oct 2025

10/10 Excellent

Arsenio

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Nov 2025

10/10 Excellent

janyerkye

Stayed 7 nights in Nov 2025

8/10 Good

Susie

Stayed 2 nights in Oct 2025

8/10 Good

Novelyn

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s my second time to book this hotel. Always my choice in SJ for good price for an ample space 2 bedroom suite, good breakfast and parking is not a problem.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean with lots of space i love how t It had 2 separate bedrooms.Very comfortable beds
Stayed 3 nights in Oct 2025

4/10 Poor

dee

Travelled with family
Liked: Amenities
Disliked: Staff & service
Hotel was great. It’s always our go to hotel when we are in town, but the neighborhood has become a place for Rv parking/homelessness. I understand sometimes things happens, but it’s becoming a place I may not want to come back to due trash and safety concerns.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Yorleny

Stayed 3 nights in Nov 2025

2/10 Terrible

Maria

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities
I have been a loyal guest for several years, staying at your hotels multiple times annually, including your sister property just last month. However, this most recent experience was, without question, the worst I have ever had with your brand. From the moment of check-in, I encountered unprofessional and dismissive behavior- a complete lack of hospitality. When I reached my roon, there was garbage and food waste outside the door, being rummaged through by squirrels. This was not only unsightly but unsanitary. Ironically, I had just been told by the manager that housekeeping was "doing a phenomenal job." That could not have been further from the truth. That first night, the air conditioning in our room was broken. Move to a new room but AC still broken. This stay was an absolute disaster. I paid for a comfortable and professional hotel experience but instead, I endured broken amenities, noise disturbances, poor cleanliness, and a total lack of customer service. It is unacceptable that no one on property or afterward took ownership of these failures. Parties were thrown 10/30+10/31 the noise had us up all night, nothing was done. The manager, Mark was supposed to call me- NEVER did.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Was more like an apartment than a hotel. Very clean and spacious. Super comfortable bed. Cable. Living room and kitchen were nice. Will be my go to hotel chain moving forward.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Florita

Stayed 1 night in Oct 2025

10/10 Excellent

ESTEVAN

Stayed 4 nights in Oct 2025

10/10 Excellent

Dameon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I enjoyed my stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Sorin

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge you $10 for parking, the whole area is surrounded by homelessness and dirt.
Stayed 1 night in Oct 2025

4/10 Poor

Veronica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our first morning there, the power went out. So, the breakfast was cold and the pancake machine was useless. There was a toenail on the floor near the bed, 2 brown stains (possibly feces) on the bathroom door. The whole property was surrounded by homeless. The front desk staff was nice, but I will never stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Baizak, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 11 nights in Oct 2025

4/10 Poor

Rami, Hillsboro

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area infront of the hotel was filled with homeless people in their cars and RVs They were loud at night and it felt unsafe going back to the hotel in the evenings. Rooms were ok but the carpets were very dirty and needed vaccuming. There was a roach in my room (i guess because it was on the ground floor?) So i asked to be moved to another room. They never offered me any compensation. They never cleaned the rooms in 3 days. They never asked whether i wantes the rooms to be cleaned or if i needed towels. Staff was weird. They spoke English well but just seemed like they didnt want to be there. Breakfast was bad. Coffee was bad. I would not recommend this hotel and if i wasnt there for a conference and busy i would have made a biggee deal. I honestly feel that i should not be paying for my stay there. I will be contacting management.
Stayed 4 nights in Oct 2025

6/10 Okay

Samir

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall good budget hotel. I found few insects in the room. So more cleaning & pest control is needed.
Stayed 3 nights in Oct 2025

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