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Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Outdoor pool, pool loungers
Lobby
Exterior
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom) | Private kitchenette
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View in a map
1602 Crane Ct, San Jose, CA, 95112
  • PayPal Park
    ‪4 min drive‬
  • SAP Center at San Jose
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

7.8 out of 10
Good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(15 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, Multiple Beds (Two Bedroom)

7.8 out of 10
Good
(11 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

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About this property

Sonesta ES Suites San Jose Airport

Hotel in San Jose with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you'll be within walking distance of Casino M8trix. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from PayPal Park and 6 minutes from SAP Center at San Jose
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a convenience store. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 20 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alberto

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nightmare hotel

The hotel is or was under some type of renovation but they failed to actually fix anything. I would refer this as a 2 star at best but 1 star sounds just about right. The stove did not work nor did the microwave. Not to mention the mattress. By far the worst mattress I have experienced as a motel 6 mattress would have been a significant upgrade. Now let’s dive into the microwave not working nor the stove. When I asked them about it and if there was a way to fix it the response I received was, “ ohh so sorry sir, maybe next time we can fix that.” Excuse me but there won’t be a next time. Save your money guys it’s not worth the charge.
Stayed 1 night in May 2025

2/10 Terrible

Rhonda

Business traveller

Oversold even though I had confirmation. NO ROOM!

I got there and they were over sold and didn't have a room for me. I had the confirmation, but still no luck. Never had that happen to me before. Won't go back ever to that hotel or that chain.
Stayed 1 night in May 2025

10/10 Excellent

Bianca

Stayed 1 night in Apr 2025

10/10 Excellent

Lanie

Stayed 3 nights in May 2025

10/10 Excellent

Lanie

Travelled with partner
Liked: Amenities
The laundry room dryer didnt dry my clothes ling enough
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Stayed 1 night in May 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alexys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from management across the board are very professional and attend to your needs above and beyond during your stay.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectations.

First time at Sonesta San Jose. Exceeded my expectations across the board. The Room was very clean and spacious. The comp breakfast was better than most comparable hotels. I would definitely check back in when I'm in San Jose.
Stayed 2 nights in May 2025

8/10 Good

Manav

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Clayton, Evans

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Comfortable and quiet. Rooms clean and relaxing. A true suite not just a bed and a fold out.
Stayed 1 night in Apr 2025

10/10 Excellent

andrea r, Eagan

Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia

Stayed 1 night in Apr 2025

8/10 Good

Claudia

Stayed 1 night in Apr 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonesta is consistently good…

I always like the Sonesta brand. This locale is no exception. The front desk staff is exceptional and the rooms are spacious and plush (as in fluffy and comfortable). I only did not like the TV selections as there was no guide and no option to access your own subscriptions on the provided devices.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Isadore

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great rooms.we had our own bedrooms and bedrooms with a full size kitchen and living room. Very clean. Beds are very comfortable.
Stayed 3 nights in Apr 2025

6/10 Okay

Virginia, Clovis

Travelled with family and small children
Disliked: Amenities
The rooms are nice but my window look right at the homeless encampment
Stayed 1 night in Apr 2025

10/10 Excellent

Isadore

Stayed 2 nights in Apr 2025

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

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