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Occidental Roca Negra – Adults Only

4.0 star property
VIP Access

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Photo gallery for Occidental Roca Negra – Adults Only

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Lobby
Lobby
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480
  • Place, Agaete Natural Pools
    ‪3 min walk‬
  • Place, Playa La Caleta
    ‪5 min walk‬
  • Place, Agaete Valley
    ‪15 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Ocean View

Double Room, Ocean View

Double Room, Ocean View

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

7.4 out of 10
Good
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Double Room Single Use, Multiple Beds, Sea View

  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Occidental Roca Negra – Adults Only

Adults-only hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Occidental Roca Negra – Adults Only, you're just a quick walk from Agaete Natural Pools. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials, or body wraps at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Within a 15-minute walk of Agaete Natural Pools and Playa La Caleta
Some rates at Occidental Roca Negra – Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available.

This 4-star Agaete hotel is smoke free.

El Juncal - Onsite buffet restaurant.
RockTop Agaete - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Poolbar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at Occidental Roca Negra – Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Juncal
  • Poolbar
  • RockTop Agaete

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (103 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Roca Negra
Hotel Spa Cordial Roca Negra
Occidental Roca Negra – Agaete
Occidental Roca Negra – Adults Only Hotel
Occidental Roca Negra – Adults Only Agaete
Occidental Roca Negra – Adults Only Hotel Agaete

Occidental Roca Negra – Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 818 reviews
Rating 8 - Good. 320 out of 818 reviews
Rating 6 - Okay. 71 out of 818 reviews
Rating 4 - Poor. 27 out of 818 reviews
Rating 2 - Terrible. 9 out of 818 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Istvan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Occidental Roca Negra. The hotel is peaceful with beautiful, quiet surroundings—perfect for relaxing. The spa and pool area were highlights, and the food was delicious with plenty of variety. Staff were friendly and welcoming throughout our stay. The only minor downside is that there isn’t much nearby in terms of shops or markets, but if you’re looking for a place to unwind and disconnect, this hotel is ideal.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Oct 2025

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Molly Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice quiet hotel with great views from our balcony and the roof terrace, would definitely return
Stayed 6 nights in Sep 2025

4/10 Poor

Noreen

Stayed 13 nights in Jul 2025

10/10 Excellent

Caleb

Stayed 1 night in Jun 2025

10/10 Excellent

Margaryta, Edmonton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most I like breakfast and dinner buffet, spa and views ftt try on the roof and balcony. I would like the water in the pool or jacuzzi were warmer or heated. Was a little chilly in May.
Stayed 4 nights in May 2025

10/10 Excellent

Carrie

Stayed 7 nights in May 2025

10/10 Excellent

Margaryta, Edmonton

Stayed 3 nights in May 2025

10/10 Excellent

Paul

Stayed 4 nights in Apr 2025

8/10 Good

Renata

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a beautiful area and a nice hotel. Very limited options for meals around and the hotel does not have the most varied offerings. The room is spacious and clean. pool bar is under renovation. Breakfast was great in the buffet, dinner depends on the night on the buffet, options are limited in the rooftop area. Room serviced is advertised throughout the property but does not exist.
Stayed 8 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views.

Very good hotel with excellent views over the cliff and beaches. The hotel is somewhat remote from the town and a steep climb back up. Food was ok but not the best I've had in a 4 star hotel. Vegetarian choices were available but not great for main courses. The terrace bar on the rooftop was great for drinks and watching the sunset but was taken over by a film crew for 3 days which was disappointing. Didn't try the spa. I would go again.
Stayed 7 nights in Apr 2025

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Emily

Liked: Room comfort

Disappointed

On the surface, the resort looks nice. Upon further inspection much is in need of a deep clean, fresh paint, or complete replacement of some items. We booked all inclusive but they were so strict about when and where you could get food or drinks. We tried to order a bottle of Cava to our room, but that wasn’t allowed. We wanted to grab a piece of fruit from the buffet to take on a hike, again not allowed. Wanted to mix a couple of the included alcohols to make an Aperol Spritz, not allowed. Asked house keeping for a bottle of water, not allowed. It was frustrating and disappointing. Finally, the food was nearly tasteless. We gave up and went to town for most of our meals. On a positive note, the staff were very kind despite being held back from being helpful. The view from our balcony was beautiful and Agaete is an adorable little town. Overall, we were disappointed and will not be going to another Occidental resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel
Stayed 7 nights in Mar 2025

8/10 Good

Kevan

Stayed 1 night in Mar 2025

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort

Great

Great stay, the staff was super super friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with big spacious room and bathroom. Lovely power shower. Pool was nice and not too crowded. Food was average and restaurant could be busy (especially for February) but absolutely fine. Nice sea views, quiet place, near to rock pools.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really relaxing and always clean
Stayed 3 nights in Feb 2025

4/10 Poor

Lars

Disliked: Room comfort
Stafff friendly, but the room was very smelly. It smelled og sewer. We tried to get a shower both in the evening and morning, but there was no hot water.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
convenient location
Stayed 4 nights in Jan 2025

4/10 Poor

Artur

Liked: Cleanliness
Disliked: Staff & service
Some of the rooms basically have no access to daylight as the rooms face a wall of rock. I was not informed on Expedia that the room has no view at all. There is a window but quite useless. Very dark all day. I would not recommend. Lots of options for breakfast but nothing particularly tasty. The service at the reception takes no actions on any complains and pretend they don’t speak good English.
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Travelled with partner
Liked: Property conditions & facilities
The location was good. Walkable to Nieves where there’s a selection of shops ( need to buy water) or ferries to Tenerife. Parking on the roads nearby, no difficulties with that. Nice pool and adequate gym. Spa nice and recommend. The sofas and carpets need replacing, they look old and not very clean now. Otherwise rooms clean and bed comfortable. Good shower. The first evening meal was a scramble, too many guests per staff member. I couldn’t get a glass of wine, they were too busy:-( . Food was ok and on a couple of days pretty good. They ran out of black tea bags two mornings completely and plain yogurt also two out of our four mornings. Efficient check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025