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Bahia Principe Grand Tulum - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
View from room
7 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Games room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar

Explore the area

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Riviera Maya Golf Club
    ‪8 min walk‬
  • Akumal Beach
    ‪4 min drive‬
  • Half Moon Bay
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is €339
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About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Spend the day relaxing at Bahia Principe Grand Tulum - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Bahia Principe Grand Tulum - All Inclusive. During your stay, you'll be within walking distance of Riviera Maya Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Yucatan, one of the property's 7 restaurants and 5 bars/lounges
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or body treatments at SPA Bahia Principe
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a golf course, and 5 outdoor tennis courts
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by car from Xel-Há Park and 11 minutes from Akumal Beach
  • Airport shuttle service available for a fee
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 761 out of 1423 reviews
Rating 8 - Good. 345 out of 1423 reviews
Rating 6 - Okay. 162 out of 1423 reviews
Rating 4 - Poor. 82 out of 1423 reviews
Rating 2 - Terrible. 73 out of 1423 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rochelle

Travelled with family and small children
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great for kids

We really enjoyed our stay. Walks to and from the room to food and pools weren't ideal as we had two little kids, but overall the experience was great. The kids pools and activities were great, and even though our son was too young to participate in most of the activities, he liked watching the bigger kids when they performed. Food was decent, beverage service was good, albeit small glasses. Staff was incredibly nice and accomodating.
Stayed 6 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great location for families to enjoy a beautiful vacation together.
Stayed 6 nights in Mar 2025

6/10 Okay

Marwan

Toilet seat was broken, almost fell down, safe did not work, air conditioner filter was very dirty needs to be changed, the beach was full of algae, and seaweed.
Stayed 6 nights in Mar 2025

8/10 Good

Sophia

Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family friendly resort with the best buffet ever!
Stayed 4 nights in Mar 2025

6/10 Okay

Tyson

Travelled with family, Travelled with partner
Had to changed room. The 1st room was wet and damp with standing water in the restroom.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 5 nights in Mar 2025

8/10 Good

Elizabeth Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

STEPHANY

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the resort. Especially at the Var Kiosk by the pool. Jose Guadalupe was so nice. His service is exceptional! Some names to mention as well for excellent service are: Sonia, Samuel, Ricardo (from the buffet in the morning), Alan at the Bar inside with the game machines, & Hector at the privileged desk. That is only couple of names that I remembered. But a lot of the staff is so nice and helpful. We really loved our stay there and hope to be back soon!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 4 nights in Mar 2025

10/10 Excellent

Brian, West Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to golf course, buffet options were amazing. family suite with two bathrooms great. fit 5 ppl no problem. tennis pro, Daniel, was great. snorkeling was suprisingly good. volleyball net was packed. could use another one. dinner reservations were always full but heard restaurants had empty tables. guess people abused that. buffet had so many options we didnt mind too much. we stayed 4 nights with 3 teens. the kid bed may not fit our youngest next year though so may have bring an air matress. they didnt seem to have another option. 4 person fishing excursion 2 hrs in rough conditions landed us a barracuda and small mahi mahi. guys doing that were nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 7 nights in Mar 2025

10/10 Excellent

Peter Stewart

Stayed 8 nights in Mar 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't feel over crowded.
Stayed 4 nights in Mar 2025

6/10 Okay

Amy Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We liked being able to snorkel everyday. The turtle excursion was a lot of fun and the staff was friendly and helpful. The grounds are beautiful. Bring a lot of 1’s and 5’s so you can tip people throughout the day. The food was good, for some of you the buffets are fantastic, for us, it is just a perfect way to get sick. I would like another option for breakfast and lunch. I would have loved a place to get a cup of coffee or ice tea. We prefer more intimate dinners without a buffet. Hand sanitizer should be available throughout the buffets to keep things more sanitary and clean. Our room was very hot and we were not able to cool it down at night. The air conditioner fan seemed to turn off at night making sleeping nearly impossible. The beds and pillows are very hard. The beds only have sheet material on them because you do not need anything else. Our cleaner was so sweet and cleaned the room daily. She did a great job, but shortly after she left, the room smelled damp and musty. The ocean access at Grand Tulum is not very good. You need to walk quite a ways to get down to a good beach and then it is packed with people. Overall, if you like pools, a lot of people, love buffets, and are there with your kids, I think you will love it. My husband and I want long walks along beach, quiet time watching the ocean and reading, quiet meals with very high quality food (no buffets), and cool, comfortable rooms. Just not the vacation for us.
Stayed 7 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous spot. Buffet got old real fast, wish it had been more authentic mexican foods rather than americanized versions. I wrote ahead of time and was told we could get a room near the buffet/main lobby because my husband is handicapped but we were put into the furthest building away so that made for a real challenge. Oceanfront wasnt great for swimming/snorkeling, Nonetheless the majority of the resort was lovely.
Stayed 7 nights in Mar 2025

6/10 Okay

Oskar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room Was okay but no privacy as there was no bathroom but rather a bathroom area. Not the cleanest. Food was just okay though we really loved the Tequila restaurant. You get 3 dining reservations but it was hard to get them and we only had two. Beach is not very nice - lots of kelp and not the cleanest looking. Drinks were okay but lots of fake/sugary mixers. This is not a 5star hotel as they claim.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jessie, APO

Stayed 6 nights in Mar 2025

8/10 Good

Patricia

Stayed 5 nights in Mar 2025

2/10 Terrible

Sandra

Liked: Cleanliness
Myself and my adult son were both hurt on this resort! Actually there where many people where also hurt! Tripping hazards everywhere. Keep your eyes on the ground at all times. I took my eyes off my feet once to experience the worse fall I’ve ever taken. After three accident reports made as I fell on day two of my vacation. I asked why a resort this size has no doctor on site . There was a huge language barrier as I didn’t find ou until the last day of an eight day vacation that there is a doctor there everyday! Could have saved me alit of agony !
Stayed 8 nights in Mar 2025

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