Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Café
Interior
7 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪6 min walk‬
  • Place, Akumal Ecological Center
    ‪9 min walk‬
  • Place, Hekab Be Biblioteca
    ‪9 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪84 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King Partial Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean View

  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sea view
  • 331 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Double Partial Ocean View

  • Partial ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Romance Master Suite Swim Out King

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Swim Out Double

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Double

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean Front Swim Out

  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. Accommodations are furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Secrets Akumal Riviera Maya - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Akumal Beach. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy seafood with ocean views at Oceana, one of the property's 7 restaurants and 7 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 3 hot tubs
  • Treat yourself to aromatherapy, detox wraps, or massages at Secrets Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6.6 mi (10.6 km) from Xel-Há Park and 8.4 mi (13.5 km) from Dos Ojos Cenote
  • Airport shuttle service available for a fee
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, outdoor tennis courts, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Akumal property.

The property hosts a free manager's reception daily.
Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1001 reviews
Rating 8 - Good. 113 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Secrets was great. Service over the top. Good food, clean facilities. DO NOT BOOK TRANSPORTATION recommended by hotel. Amstar left us waiting 1.5 hrs at airport. If you look at Amstar reviews they're terrible. An employee told me, you can't expect us to be perfect.
Stayed 4 nights in Dec 2025

8/10 Good

Jenna Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: *The pool and beach areas had great, attentive service. *Each day, there is a different grill option on the beach which is some of the best food we had the resort. *The bike tour was surprisingly good. It's a 90 minute tour on flat ground with a few different stops in the surrounding area. *The kayak tour and paddle board tours were okay. If you like water sports, this is likely not the resort for you. There are restrictions on when you can use those amenities & booking is competitive. What we disliked: *The check-in process was frustrating. We arrived 30 minutes before 3:00 pm. Waiting would have been no problem, but we were bombarded by staff trying to sell us invitations to timeshare events, spa services, etc. Not one staff member asked, "What would you like to do this week?" If they had, we likely would have gotten answers to questions we had later on. *We were locked out of our room twice during the stay. The first time was a night because the room door did not want to communicate with the app they provide for access. It took several technicians and security to resolve the issue. The second time was at check out. Check out is at 12:00 pm, but they don't tell you that your app will deactivate at 11:30 am. We planned to stop in our room once more right before check out to freshen up and could not get into our room. We had to find someone to let us in and almost missed our airport pickup. *Food ranged from okay to very good. Nothing was amazing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mary Kathryn

Stayed 3 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 5 nights in Oct 2025

10/10 Excellent

Jamie

5 Star
Stayed 5 nights in Dec 2025

10/10 Excellent

Parker

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Dec 2025

10/10 Excellent

taylor

Stayed 4 nights in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was extremely friendly and accommodating. Preferred lounge was very nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Fada

Stayed 7 nights in Dec 2025

10/10 Excellent

William B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff service
Stayed 6 nights in Dec 2025

8/10 Good

sukhjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was truly amazing.the grounds are lush and beautifully maintained.fantastic pool area. Great live music. Food was delicious with so many option to choose from. We lived our stay here.
Sitting area at the coffee shop
View from the room
Lush green walkway
Stayed 4 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 4 nights in Dec 2025

10/10 Excellent

Chintan Pravin

Stayed 4 nights in Dec 2025

10/10 Excellent

Ahmed

Stayed 4 nights in Dec 2025

10/10 Excellent

Anastasia

Stayed 3 nights in Dec 2025

10/10 Excellent

Stacy, Durham

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the food was amazing, the activities on the resort were entertaining and fun, the resort was stunning and so well kept. We loved everybody we came in contact with, with special shout outs to Antonio, Mauricio and Francisco our concierge. Would highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Stayed 5 nights in Dec 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff, lot of fun. Thank you all!
Stayed 4 nights in Dec 2025

8/10 Good

Yogesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great, room was fantastic. Caution about the $200 resort credit.The Expedia listing is deceiving. There are limitations such as $10 off a full price wine bottle, $40 off regular priced spa service. Great buffet at the Market Cafe. Nice sit down places near the pool with ocean views (Seaside Grill and Oceana). Fine dining choices in the evening include Himitsu (Japanese), Bordeaux (French)(long wait at times), Portofino (Italian) and El Patio (Mexican). All of the restaurants were fantastic & no resy needed. (Hibachi at Himitsu needs a resy due to limited seating). There are plenty of events during the day that are free. We decided to just hang out at the pool most of the time. The concierges are at every building, and communicate through WhatsApp if you need anything. The staff does go out of their way to make sure that you are taken care of. The reason I did not rate it 5 is because I did not sleep well at night due 2 the bed & pillows. It was just not comfortable for me. I still prefer the beds and pillows at a JW Marriott. The resort grounds are immaculate! Pools are sparkling clean. Beaches are pristine, smooth white sand that feels like flour on your feet. They have exercise classes, free paddle boarding & kayaking outings and bike ride through the local town. If U take the Wyndham "timeshare" pres, it's about 2hours for $200 credit towards your hotel bill. The survey lady was rude. Just keep saying No until they give you all the bells/whistles.
Stayed 2 nights in Dec 2025

8/10 Good

Nimeesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great, room was fantastic. Caution about the $200 resort credit.The Expedia listing is deceiving. There are limitations such as $10 off a full price wine bottle, $40 off regular priced spa service. Great buffet at the Market Cafe. Nice sit down places near the pool with ocean views (Seaside Grill and Oceana). Fine dining choices in the evening include Himitsu (Japanese), Bordeaux (French), Portofino (Italian) and El Patio (Mexican). All of the restaurants were fantastic & no resy needed. (Hibachi at Himitsu needs a resy due to limited seating). There are plenty of events during the day that are free. We decided to just hang out at the pool most of the time. The concierges are stationed at every building, and they communicate through WhatsApp if you need anything. The staff does go out of their way to make sure that you are taken care of. The reason I did not rate it 5 is because I did not sleep well at night due to the bed and pillows. It was just not comfortable for me. I still prefer the beds and pillows at a JW Marriott. The resort grounds are immaculate! The pools are sparkling clean. The beaches are pristine, smooth white sand that feels like flour on your feet. They have exercise classes, free paddle boarding & kayaking outings and bike ride through the local town. If U take the Wyndham "timeshare" pres, it's about 2hours for $200 credit towards your hotel bill. The survey lady was rude. Just keep saying No until they give you all the bells/whistles.
Market Cafe
Junior Swim Out Suite Bedroom
Junior Swim Out Suite Bathroom
Stayed 2 nights in Dec 2025

2/10 Terrible

Quincy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Aug 2025

10/10 Excellent

Negar

Nice property. The food was average, but better than other all-inclusive resorts I’ve tried. Great service and very friendly staff. The only issue was that they wasted half of our day trying to sell their travel packages. There was one lady on their sales team who was extremely rude and had a lot of attitude when we declined their “promotion package”.
Stayed 4 nights in Nov 2025

10/10 Excellent

Valdete

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The staff were great, especially Eli and Cinthia were extremely helpful and supportive.
Stayed 5 nights in Nov 2025