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Mercure Hotel Amsterdam West

Property class: 4

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Photo gallery for Mercure Hotel Amsterdam West

A canal lined with bicycles and boats, with buildings on either side and a tower in the background.
A hotel room with a large bed, two bedside tables, a wall-mounted lamp, and a cityscape painting above the bed.
A modern restaurant with a brick wall, a bar area with bottles, and seating with tables and chairs.
A modern building with multiple windows and a courtyard with outdoor seating.
A reception desk with a modern design, a vase of flowers, and a television screen.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Oude Haagseweg 20, Amsterdam, 1066 BW
  • Place, De Overlanden
    ‪1 min walk‬
  • Place, Amsterdamse Bos
    ‪15 min walk‬
  • Place, The International (Netherlands)
    ‪2 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a table, and a large window with sheer curtains.

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a wall-mounted artwork.

Superior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Amsterdam West

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure Hotel Amsterdam West offers 152 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Amsterdam West. During your stay, you'll be connected to the convention center, and within walking distance of Amsterdamse Bos. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy French cuisine while dining at At West
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 10 minutes by car from Van Gogh Museum and 14 minutes from Dam Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Amsterdam West. For a fee, parking is available.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
At West - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 29.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • At West

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1978
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 12.50 percent will be charged
  • Service fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Uncovered self parking fee: EUR 29.50 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport Mercure Hotel
Mercure Amsterdam Airport
Mercure Hotel Amsterdam Airport
Accor Amsterdam Airport
Mercure Amsterdam Airport Hotel Amsterdam
Mercure Hotel
Mercure Amsterdam West
Mercure Amsterdam West
Mercure City Amsterdam West Hotel
Mercure Hotel Amsterdam West Hotel
Mercure Hotel Amsterdam West Amsterdam
Mercure Hotel Amsterdam West Hotel Amsterdam

Mercure Hotel Amsterdam West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 430 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. One bus line that takes you from the airport, to the hotel, and the city centre.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, far from the city centre, but with good transport links.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Raghuram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of breakfast items
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CHARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,enjoyable breakfast,kind staff
Cute space,very clean ,I enjoyed my privilege room
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The listing advertises a shuttle, however there is not one available. This left us with the option for a bus or taxi. As my mother is limited in mobility, we paid for the taxi from the airport for the 7 minute drive - it was €38. The hotel staff said this is normal and we should take the bus. The listing needs to be updated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samirawite

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Room was nice staff really friendly and helpful we ate in Restaurant few times also had breakfast could not fault the food was lovely did not use gym facilities
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the airport.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Very clean. Comfortable. Friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Good all round accomation for prices
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were excellent, our welcome was warm and informative.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Daily cleaning of the room, not so good. Non-sufficient towels, did not pick up dirty glassware or cups and replace with clean items. Had to go through concierge to have it rectified.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic. Lots of room and excellent staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Zoulikha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good but a Little far of the city but it’s a very good hotel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind and welcoming, especially the Italian girl who greeted me at breakfast with great courtesy. The room was comfortable, although a bit on the cooler side. I also used the gym: it’s small, but well equipped for the space available. Overall, a very pleasant stay — I would definitely recommend this hotel.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff and hotel were good.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Vilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost effective Hotel
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service
Bathroom was not clean, mould in the shower. Very loud, directly on the highway.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

zach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The man who worked the desk was absolutely amazing and deserves a raise!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed at the Airport and to the Sports Center (where we were at). Absolute perfect Service and Assistance.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Enjoyed every bit of it! Staff is great as well
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service, amazing food and comfortable accommodations. I highly recommend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Amy

Liked: Staff & service, amenities
Our stay was good, the rooms were really small and the hotel itself is outdated. Our shower head was broken and had mould in it. The beds were comfortable. The hotel is about a 10 minute walk to the bus stop which takes you into the main town which was good. Overall you can find a better hotel for a similar price.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable cost- good room - easy bus accessability
Stayed 1 night in Sep 2023