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Eurostars Cristal Palace

4.0 star property

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Photo gallery for Eurostars Cristal Palace

Exterior
Lobby sitting area
Reception
Double or Twin Room, Terrace
Double or Twin Room, Terrace

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Diputacio 257, Barcelona, 08007
  • Casa Batllo
    ‪5 min walk‬
  • Plaça de Catalunya
    ‪6 min walk‬
  • Sagrada Familia
    ‪3 min drive‬
  • Barcelona (BCN-Barcelona Intl.)
    ‪16 min drive‬

Room options

View all photos for Double or Twin Room, Terrace

Double or Twin Room, Terrace

Double or Twin Room, Terrace

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, 1 Bedroom (with Extra Bed)

Triple Room, 1 Bedroom (with Extra Bed)

Triple Room, 1 Bedroom (with Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Basic Room

Basic Room

Basic Room

9.6 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

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Lobby sitting area

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includes taxes & fees
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About this property

Eurostars Cristal Palace

Hotel with a 24-hour front desk, steps from Rambla de Catalunya
24-hour room service, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Eurostars Cristal Palace offers 149 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, bidets, and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Eurostars Cristal Palace. During your stay, you're just a quick walk from Passeig de Gràcia. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Rambla de Catalunya and 5 minutes by foot from Passeig de Gràcia
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Eurostars Cristal Palace. Parking is available for a fee.

This 4-star Barcelona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 26 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number HB-000372
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cristal Palace Eurostars
Eurostars Cristal
Eurostars Cristal Palace
Eurostars Cristal Palace Barcelona
Eurostars Cristal Palace Hotel
Eurostars Cristal Palace Hotel Barcelona
Eurostars Cristal Palace Barcelona, Catalonia
Hotel Exe Cristal Palace Barcelona
Exe Cristal Palace Barcelona
Exe Cristal Palace
Hotel Exe Cristal Palace Hotel
Hotel Exe Cristal Palace Barcelona
Hotel Exe Cristal Palace Hotel Barcelona

Reviews

Eurostars Cristal Palace Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 939 reviews
Rating 8 - Good. 399 out of 939 reviews
Rating 6 - Okay. 163 out of 939 reviews
Rating 4 - Poor. 73 out of 939 reviews
Rating 2 - Terrible. 25 out of 939 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, with great transport links but also in walking distance of lots of tourist landmarks. Very clean hotel and lovely polite staff.
Stayed 1 night in Dec 2024

6/10 Okay

Katherine

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Great location. Front desk staffs are friendly and efficient. Room size is average but don't have much lightings. I stayed one night before going for the cruise in BCN and I stayed one night at this same hotel after get off the ship. The room was decent and clean for the first night I stayed. However the hotel room was not in a very good shape for my second stay. The tiles inside the room and the bathroom were uneven. Water mark stain on the edge of the bathroom walls and the doors. There must be a flood inside the room sometime ago but not repaired in detail after. I was very disappointed with that.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Good location near las ramblas. Walkable to sagrada familia.
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mediocre, wouldn’t stay again

Very timely check in, wifi does not work, value for money just not there even for location and comfortable bed
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bruce, Columbus

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Was not pleased

Bed was uncomfortable, walls were super thin, and there was mold in the bathroom/shower. Don’t know how this is considered a four star hotel. Staff was kind and that was the only upside.
Stayed 2 nights in May 2024

10/10 Excellent

Benny

Stayed 2 nights in May 2024

8/10 Good

grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. We ordered a double bed but got two singles made up as singles and pushed together. TV had no english speaking channels.
Stayed 1 night in Jun 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel needing an update in washrooms but staff very helpful and pleasant
Stayed 1 night in Jun 2024

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness
It’s location was about the only good thing.

10/10 Excellent

Roberto

Travelled with family, Travelled with partner
Liked: Amenities
Close to restaurants and shopping stores.
Stayed 2 nights in May 2024

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was tiny, the bathrooms need renovation, but it is very well located, breakfast was good, and staff was great.
Stayed 2 nights in May 2024

6/10 Okay

Sandy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Krystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2024

6/10 Okay

Nestor

Travelled with group
Liked: Staff & service
excellent location and staff but acu and sliding door does not lock
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Wish you could control the AC temperature in the room
Stayed 1 night in May 2024

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in May 2024

6/10 Okay

Erin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great neighborhood. Easy to walk to many attractions, restaurants, etc. staff friendly and accommodating. Hotel is older and could benefit from renovations. Rooms were hot. Opened windows for fresh air but street noise was very loud.
Stayed 1 night in Apr 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, its location is great.
Stayed 3 nights in Apr 2024

6/10 Okay

Frank

Stayed 5 nights in Apr 2024

6/10 Okay

Mervin

Travelled with partner
Free breakfast, easy access to everything, good location, taxi available outside. Wifi was not working, good thing I had data…airconditioning not working too so we just opened the window.
Stayed 1 night in Mar 2024

10/10 Excellent

Linxiang

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024