6/10 Okay
Edgar
Travelled with partner
4 Nov 2025
The location was great and the room was clean but there were a couple of things that needed repair. The staff were mixed, one was helpful and friendly (Nadia). However others needed to up their game. The team member at breakfast did not know the price of breakfast, it was expensive for what was on offer. Some hot dishes were charged as extra including sausages! We brought 20 plus people to the hotel roof top bar for a drink, the team member had trouble keeping track of the drink orders. Finally the bell boy did not help a guest with their heavy case up the stairs to the street or open the door for them, he just continued leaning against the front desk watching him manage it himself. Also, another team member at the front desk would help sort an issue - the roof terrace lights were not on despite the area supposed to be open for guests as a result it was dark and dangerous. He said he wouldn't help as he was eating!!! Shame as it really let down the hotel.
Edgar
Stayed 4 nights in Oct 2025






















