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Copthorne Hotel Merry Hill-Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill-Dudley

Front of property
A buffet with various food items and a vase of flowers on a counter.
A bar area with a counter, stools, and a large screen.
An indoor swimming pool with clear blue water, tiled walls, and a central hot tub area.
A hotel with a modern design, featuring a well-maintained garden with neatly trimmed hedges and a gravel path.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪5 min walk‬
  • Place, Quest
    ‪14 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪53 min drive‬

Room options

View all photos for Standard Family Room with One King Bed and one Single Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Family Room with One King Bed and one Single Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Waterfront Family Room With One King Bed And One Single Bed

A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains.

Standard Waterfront Family Room With One King Bed And One Single Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard King Room

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room (Family with King Bed + Single Bed)

Standard Room (Family with King Bed + Single Bed)

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Waterfront)

A hotel room with a large bed, a desk, a chair, a small table, and a TV mounted on the wall.

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

A hotel room with a large bed, a desk, a chair, and a TV on the wall.

Standard Room (Waterfront Family KingBed + SingleBed)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two chairs, a small table, and a TV screen displaying the hotel name.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(75 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a bed, two bedside tables, a chair, a desk, and a window with a view.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Copthorne Hotel Merry Hill-Dudley

A restaurant, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Copthorne Hotel Merry Hill-Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Merry Hill-Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a steam room
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • 6 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the business-friendly Copthorne Hotel Merry Hill-Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill-Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the staff were wonderful, lovely spacious room, lovely spa, just all round peaceful stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay , came up for family engagement party down the rd . Facilities was clean and staff very helpful and friendly. Breakfast was excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at the Copthorne Hotel. The hotel is lovely and the location is great. Staff are amazing and I would stay again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient at check-in, registering the car at reception was easy and it seemed popular. Breakfast could've been better though with tables being cleared and items replenished a bit faster.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
staff are always friendly and helpful room very clean tidy
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Good food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Syka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy and clean above all
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Properly looking old and tired with nned of sime TLC in places.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay here again, room was a little cold but we didn’t go and ask anyone to change anything, the only gripe i would have is paying to park, only £6 I know but to shop the parking is free at the centre but had to park to stay at hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
room was very clean comfy bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and facilities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with good facilities!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Excellent stay. Staff were friendly and the hotel is in an excellent location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except for shower in room water pressure was rubbish. Staff really helpful. Amenities really good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tamuka

Liked: Cleanliness, staff & service
Greatest ever.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean and good staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and well enjoyed with a variety to choose from. Restaurant staff were great, exceptional customer service from Vikki and the manager Ellie. Reception desk staff were very helpful amd accommodating. Family room.was okay, good size, hiwver the bathroom was old and bath didnt look very clean, toliet was hard to flush, but overall a great stay and would recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
great stay, i stayed in the club room, it was very quiet, good views and very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Very happy with stay and facilities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant hotel staff. All facilities were working. Excellent stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good and as excellent. Only comment was that mushrooms and scrambled egg missing as vegetarian in party.
Stayed 1 night in Mar 2026
Verified

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great room nice food nice hotel Shame the welcome note on the tele said just my name welcome ..... not mr or anything quite rude really
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Beefburger was dry.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room. lack of plug sockets. Shower had a lack of water pressure. Good onsite parking. Lifts, very clean. Lovely tall guy at reception, very friendly and helpful.
Stayed 1 night in Apr 2026