Copthorne Hotel Merry Hill Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Terrace/patio
Standard Room (Waterfront Family KingBed + SingleBed)
Lunch and dinner served, British cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Quest
    ‪12 min walk‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(61 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room (Family with King Bed + Single Bed)

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Copthorne Hotel Merry Hill Dudley

Eco-certified hotel with a steam room and spa services
A restaurant, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Merry Hill Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a steam room
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • 7 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A business stay and more than comfortable. Great breakfast but evening meal was not the best interns of what I ordered.
Stayed 1 night in May 2025

8/10 Good

louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all the time
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel was excellent and the staff have a high level of service very polite answered are questions when we asked them and the food in then restaurant was of a high standard
Stayed 2 nights in May 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night so difficult to be really sure and fair for a review
Stayed 1 night in May 2025

10/10 Excellent

valerie

Travelled with family
Liked: Property conditions & facilities

Very friendly an clean

Pleasant stay while visiting family
Stayed 1 night in May 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid extra to over look the canal and we weren't disappointed, amazing view very happy. Definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Rob

Stayed 1 night in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Srujana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, Hotel is quite and comfortable. Rooms are clean. Only thing was the work going at reception area, but that was not loud too. Very near and walkable distance to retail park and has excellent canal walkways.
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

2/10 Terrible

Karl

Liked: Cleanliness
Disliked: Staff & service

Doesn’t understand the Guide Dogs are accepted

Was told by Adam on Reception that he didn’t know if they accepted Guide Dogs, he had to be corrected by myself and other receptionist
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ashok

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A

First the room was not clean to the standard the shampoo pkts empty were still there when we walk in the room, At night the flys were around!
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at copthorne

Great service from the restaurant staff with very friendly and couldn't do enough.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Rooms clean. Hotel in a great location,
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
I stay regular and very good each time .
Stayed 1 night in Apr 2025

4/10 Poor

Johanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025