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DoubleTree by Hilton Coventry Building Society Arena

4.0 star property

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Photo gallery for DoubleTree by Hilton Coventry Building Society Arena

Bar (on property)
Lobby
Lobby
Suite (Water)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pheonix Way, Coventry, England, CV6 6GE
  • Place, Coventry Building Society Arena
    ‪1 min walk‬
  • Place, National Exhibition Centre
    ‪20 min drive‬
  • Place, Villa Park
    ‪29 min drive‬
  • Airport, Birmingham (BHX)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Accessible

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Water)

Suite (Water)

Suite (Water)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Coventry M6, Jct.2 by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 808 reviews
The price is €60
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Coventry M6, Jct.2 by IHG

About this property

DoubleTree by Hilton Coventry Building Society Arena

Hotel connected to the convention center in Coventry with a casino
This hotel features a casino, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Coventry Building Society Arena offers 121 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels.

This Coventry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
With your stay at DoubleTree by Hilton Coventry Building Society Arena, you're connected to the convention center and just a quick walk from Coventry Building Society Arena. Free WiFi in public areas, a restaurant, and a casino are available.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Coventry Building Society Arena and 15 minutes by car from Resorts World Birmingham
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. A casino, a 24-hour fitness center, and concierge services are also featured at the business-friendly DoubleTree by Hilton Coventry Building Society Arena. For a fee, parking is available.

For a fee, guests can enjoy full breakfast daily.
Faradays - This restaurant serves breakfast only.
The Mill Brasserie - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Faradays
  • The Mill Brasserie

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Ricoh Arena Coventry
DoubleTree Hilton Hotel Ricoh
DoubleTree Hilton Ricoh Arena Coventry
De Vere At The Ricoh Arena Hotel Coventry
DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
DoubleTree by Hilton Coventry Building Society Arena Hotel
DoubleTree by Hilton Coventry Building Society Arena Coventry

DoubleTree by Hilton Coventry Building Society Arena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 708 reviews
Rating 8 - Good. 202 out of 708 reviews
Rating 6 - Okay. 100 out of 708 reviews
Rating 4 - Poor. 49 out of 708 reviews
Rating 2 - Terrible. 37 out of 708 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

SADIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I must say clean rooms breakfast was amazing too. The only problem is the hotel was too big and u can get lost 😏 easily. But it was a great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Luke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Patrycja

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Come if you like darkness

My window was completely covered so there was barely any daylight coming through. This was awful and claustrophobic. Receptionist told me breakfast next day was at 6am, i showed up before 7 to find out it only starts at 8 when i already had to be at work. Nothing at all was offered to me. Nowhere to even get proper coffee in this hotel. Lift was broken my whole stay. Room cards kept getting inactive which added extra trips up and down the stairs. Barely any signage around the place. Nothing around and restaurant was closed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the hotel was really nice friendly staff when we checked in and out, room nice and clean, my only issue was the carpark, we clicked on the hotel link for directions which took us to the carpark infront of the hotel (carpark D), when we checked in, we were told we should be in carpark A, but we had already used up our free 30mins in that carpark so would work out to be the same price if we moved our car, so stayed where we were, the QR code system didnt work for the parking in this carpark so we had to find another way to pay, which annoyed us as we were told to pay in the casino and she said no we dont, we finally found a pay machine so we managed to sort it,
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, free upgrade and complimentary breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped here as we were attending a party nearby. It was perfect for that and the room was very comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing.
Stayed 1 night in Sep 2025

2/10 Terrible

Gordon

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Antonio Juan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expecting Hilton's reliable standard, our stay at the Coventry Arena was a frustrating mix of positives and negatives, making it a hotel I'd only recommend for a specific purpose. The key advantage is its location inside the arena, unbeatable for a match or concert. The breakfast buffet was also a pleasant surprise, offering a wide, fresh selection and excellent value at £20 for two. It was the highlight of our stay. The disappointments began with our room, a long walk from reception. It felt superficially refurbished and the bathroom was poorly designed: the fixed shower is mounted too low for taller guests and the screen guarantees a flooded floor. The towels were worn, adding to the feeling of neglect. Parking is also £10 per night and a considerable walk from the entrance. The most glaring issue was the bar closing at 9.30pm on a Friday, despite being advertised as open until 11pm. For an isolated hotel, this is an unacceptable failure that leaves guests stranded. The alternative suggested was the casino, which wasn't the relaxing environment we were looking for. Ultimately, if you just need a convenient bed for an arena event, this hotel might suffice. For a comfortable, full-service hotel experience, I would advise booking elsewhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Amrit, Romford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Haris

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

6/10 Okay

Rhoda

Liked: Staff & service
Tiny standard room with no fridge. Says it’s new but sink was disgusting
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast

The room was great and the breakfast was amazing. The staff helped when needed they were very professional when a customer near us was rude to them.
Stayed 1 night in Sep 2025

4/10 Poor

Laura

Business traveller
Disliked: Room comfort

Annoying alarm/beeping

2 night stay. Woken at 1.50am first night by an alarm/beeping noise coming from a vent in the wall just to the side of the bed. On googling the brand name on the vent it said it was a refrigerant gas leak detector. So as well as this being a concern, the beeping was intense and there was no way I could sleep through it. Phoned reception, told someone would come up. 15/20 mins later someone arrived and told me the alarm happens often in various rooms and unfortunately I’ve drawn the short straw, and that no one really knows why it happens but it’s nothing to be concerned about! Told I need to sleep with air con on full and if doesn’t stop they would move me rooms. It didn’t stop, so I was moved at 2.55am. Had to pack all my things and sit and wait for 15/20 mins for someone to bring me a new key for new room. Then, the following morning no hot water (not just me, everyone on our floor) so cold shower it was! At breakfast and at the event I was at the following date I spoke to a number of people who also had the same problem with an alarm sounding at an ungodly hour. After complaining the following morning I was refunded that nights stay, which I think is only fair. But I wanted to outline this issue for anyone else thinking of booking in the future. As the staff cannot turn the alarm off and no one seems to know why it happens, it doesn’t seem like there will be a solution any time soon! Beware!
Stayed 2 nights in Sep 2025

4/10 Poor

M

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Kishan

Travelled with partner
Ok
Stayed 1 night in Aug 2025

8/10 Good

Carla

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

KIM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

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