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3.8 out of 5
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"Hotel is purposely for the travelling tradie. It’s in a congested area and traffic is heavy morning and evening. Rooms are basic but comfortable. Show ... " More

By a verified traveller on Thu 22 Sep 2022

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Park Inn by Radisson Birmingham Walsall M6 J9 ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson Birmingham Walsall M6 J9

Everyone (4) Couples (11) Business (1) Family (2)
4 out of 5
Hotel is purposely for the travelling tradie. It’s in a congested area and traffic is heavy morning and evening. Rooms are basic but comfortable. Shower and toilet have the feel of a public toilet and smells of damp and yes there’s black mould too. Breakfast was cheap but not great with low quality food and only white bread available. Dinner was disappointing too, it’s hard to get fish and chips wrong but they served in a daft basket with fish on top of the chips so the chips were super greasy. Peas are served in a plant pot. My server was totally unsuited for the job.

Posted by on 22 Sep 2022

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4 out of 5
Great location and close by to shops etc. Asked for late check but was only given 15 mins and I wanted slightly longer. Was put on the ground floor and was woken up by the banging doors which seemed like you had passerby’s on a London tube. Don’t sleep on the ground floor unless you want to be woken up at 6am! Besides that perfect.

Posted by on 22 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by Kelly, GM

Dear Oz, Thank you for your kind review. Glad to hear you enjoyed your stay with us overall and do apologise that there seemed to be some inconsideration from others around your room. We do hope to see you again soon in order for us to put this right next time. Kindest Regards

2 out of 5
Room is ok, nothing special. Downside for me, no additional pillow in the room - didn't request so not sure if this is available. The bed itself was fairly comfortable but creaky! Every move the hubby made the springs creaked leading to a restless sleep for us both. Second of the two nights spent here was a wedding which was extremely noisy. Woken twice in the night (1.30am and 3am) by inconsiderate guests in the corridors talking / laughing loudly. Could even hear them 2 floors up through double glazing whilst they were outside. In all, great location for the stadium and train station to Birmingham but it is a budget hotel so don't expect much.

Posted by on 22 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by tom

Dear Guest, Im sorry to hear that there have been some issues with your stay. We do have additional bedding on request, if we can welcome you back at another date please just contact the reception at any point if there is something you require. I can only apologise on behalf of the noisy guests that have kept you up, we do hope that our guests are respectful to other guests during their visit but this is not always the case. If you would like to contact the hotel further with the details of the room you were in we can certainly get that creaky bed looked at. Apologies again and i hope we can be considered for a second chance. Kind Regards Tom Webb Deputy GM

2 out of 5
Rooms were dusty! Could do with improving the housekeeping. The bed sheet was dirty and stained. We asked for a new one but when it was delivered the person from reception said he was too busy and we would have to dress the bed ourselves. In another room I had asked for an extra bed for children (8 years old, and 6 years old). the rather lumpy bed had been put in the room, but it wasn't dressed at all and none of the sheets were in the room. Again the bedding was delivered to the room but we had to dress the bed ourselves. Won't be staying here again!

Posted by on 3 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by tom

Dear Guest, I'm sorry to see that you have had some issues during your stay with us. We appreciate all our guest feedback and i look into this with my team. I hope we can welcome you back in the future with a more positive stay. Many thanks Tom Webb Deputy GM

3 out of 5
Staff were very friendly and helpful. The hotel walls were very very thin, you could hear everything that other guests were doing, speaking, watching TV, and even when they used the bathroom, whether they were next door or on the floor above or below you. I would recommend asking for a room on the third floor if your planning to stay there.

Posted by on 23 Apr 2019

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Comment from Hotel Management

9 May 2019 by Tom

Dear Guest, Thank you for your kind and honest review. I'm sorry to hear that you have had your stay disturbed during your visit, this is an uncommon situation and i can only put this down possibly to noisy neighbors. I can only offer my sincere apologies and i hope we get the chance to rectify this if you do choose to stop with us in the future. Many thanks Tom Webb, Deputy GM

4 out of 5
Staff attitude was excellent. Environment also very clean and welcoming.

Posted by on 20 Apr 2019

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Comment from Hotel Management

7 May 2019 by Tom

Dear Guest, Thank you for your kind review we are thrilled to hear you have enjoyed your stay and you have been well looked after by the staff here! I hope we can welcome you back in the future for another enjoyable stay. Kind Regards Tom Webb, Deputy GM

5 out of 5

Great hotels by the road

Clean and spacious, even space in the shower so much there was room for fun in the shower. Room 143 gave a great view of the highway.

Posted by , from Northamptonshire on 28 Sep 2017

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Comment from Hotel Management

2 Oct 2017 by mm

Hi Thanks for the top review! see you again son. Mark General Manager

3 out of 5

Nice Hotel nowhere near a beach

Budget type hotel. Probably in between a Premier Inn and Travel Lodge. Decent value for money and close to major motorway network.

Posted by , from shropshire on 21 Mar 2017

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Comment from Hotel Management

4 Apr 2017 by mm

Dear Mick Thanks for taking the time to review the hotel we are looking at making improvements in both product and service levels going forward so hopefully we will see you with us again soon. Thanks Again Mark Medley General Manager

3 out of 5

Phone didn't work. Noisy room.

The phone didn't work for the entire stay. They replaced the phone, but nobody thought to actually check it was working. I think it was a problem with the socket. Air con was noisy, but strangely if you turned it on it got even noisier. Room was also noisy due to motorway. Certainly worth asking for a quiet room if it bothers you. One positive was breakfast. They had poached eggs available to order.

Posted by on 10 Mar 2017

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Comment from Hotel Management

4 Apr 2017 by mm

Dear Andrew We appreciate the feedback we have now repair the phone line in this room apologies we were not pro active enough to check the line. Thanks again Mark Medley General Manager

5 out of 5

Hotel was lovely

Loved my room as it was clean and comfy. The heating was an issue at the coldest part of the night because it operates using a fan that blows cold air after a while. Bathroom was a wet room whoch was good. Addiitional perks: Free parking & breakfast which is excellent.

Posted by on 5 Mar 2017

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Comment from Hotel Management

4 Apr 2017 by mm

Hi Dee Thanks for taking time to review the hotel. we are investing a lot of money at the moment to try and sort the air con system out, appreciate this was not ideal for your stay but wanted to make you aware we know it is an issue. thanks for the positive comments on the breakfast at the hotel. Mark Medley General Manager

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