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Parador de La Palma

4.0 star property

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Photo gallery for Parador de La Palma

Garden
Point of interest
Reception
Garden
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Parking included

Explore the area

View in a map
Ctra. de El Zumacal, s/n, Brena Baja, La Palma, 38720
  • Playa los Cancajos
    ‪15 min walk‬
  • Santa Cruz de la Palma Harbour
    ‪5 min drive‬
  • Santa Cruz de la Palma City Hall
    ‪6 min drive‬
  • Santa Cruz de la Palma (SPC)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 Double or 2 Single Beds, Sea View

Superior Room, 1 Double or 2 Single Beds, Sea View

Superior Room, 1 Double or 2 Single Beds, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Parador de La Palma

Suburban hotel with a fitness center and a sauna
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center.
Parador de La Palma offers 78 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Brena Baja hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Parador de La Palma, you'll be within walking distance of Playa los Cancajos. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 7 minutes by car from Santa Cruz de la Palma City Hall and 8 minutes from Playa los Cancajos
Parador de La Palma offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 4885 square feet (454 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the business-friendly Parador de La Palma. Self parking is free.

Smoking is allowed in designated areas at this 4-star Brena Baja hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Parador de La Palma has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,885 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 54.25 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 54.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-5-0000042
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:30 AM to 5:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parador De La Palma Brena Baja
Parador Palma Brena Baja
Parador Palma Hotel
Parador Palma Hotel Brena Baja
Parador De La Palma Brena Baja
Parador De La Palma Hotel Brena Baja
Parador de La Palma Hotel
Parador de La Palma Brena Baja
Parador de La Palma Hotel Brena Baja

Reviews

Parador de La Palma Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 88 reviews
Rating 8 - Good. 32 out of 88 reviews
Rating 6 - Okay. 18 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

Reviews

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Beautiful place in a very beautiful island
Stayed 3 nights in Jan 2025

10/10 Excellent

Cary, Leland

Stayed 1 night in Oct 2024

10/10 Excellent

Cary, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't go wrong with these paradores they all are strategically located!
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, chilled 3 night stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Spanish

Classic quality hotel with excellent attentive service
Stayed 1 night in Sep 2023

6/10 Okay

Dana, San Luis Obispo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seems like the hotel needs to do some upgrades. Broken tile on the patio outside our room, keys from the 1970’s, mold in the silicone in the shower. Beds squeak and are not very comfortable.
Stayed 1 night in Sep 2021

8/10 Good

Pete

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not bad but not great.

Decent spot, service was ok - left a little to be desired e.g. wouldn't provide a bottle of water at 11.01pm because room-service was closed - even though the next night we were able to get water at 11.35pm. Nice views, nice couryard, rooms ok. Not bad but not great.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Very nice

Very nice place super friendly cleaners and waiting staff but service and friendliness by mid range and above staff a bit off probably due to them being public sector employees
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Nice and cozy and great rooms and breakfast.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tranquility and beautiful gardens, seeing the sparrow hawk sitting on window sills and crying out to his mother was fantastic. The steps to the sauna need refreshing please..
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the setting, gardens and the tranquility. Steps to the sauna could be improved.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, historic building, cool, shady public areas with lovely views overlooking the bay. Beautiful gardens though down a steep slope. Very good size room with balcony and seating area. Excellent breakfast choice. Taxi to airport or Santa Cruz c12€.
Stayed 2 nights in Feb 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Lovely hotel surrounded by beautiful gardens with plenty of public areas to sit and relax. It is a little isolated - but only 15 minutes into town on the bus.
Stayed 4 nights in Feb 2018

8/10 Good

TREVOR

Liked: Property conditions & facilities, room comfort

January stay

Hotel generally OK, gardens very nice, swimming pool unheated and could do with a clean but our stay was out of season. Room and hotel interior comfortable. Easy to find from airport and town. One price for breakfast, therefore expensive for Continental for my wife but acceptable for Full for me. Only had one dinner, expensive and disappointing compared to local restaurants.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Very beautiful hotel, restaurant less good.

+++ The hotel has a very beautiful colonial style, with many areas where to sit down and relax, read, or have a drink. Beautiful gardens, and beautiful view down the hills to the see from the terrace. Spacious room, very comfortable bed, very nice and clean bathroom. --- WiFi reception in the room was very poor. Dinner in the restaurant was overpriced, and the service was fairly poor, food didn't come in the right sequence, and several mistakes in the orders. I would recommend to drive down into Cancajos or Santa Cruz for dinner.
Stayed 2 nights in Jul 2017

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A modern pleasant hotel

I only stayed overnight. I was pleased to find an obliging receptionist as it was almost midnight by the time I arrived from the ferry. The room was clean and comfortable, but not especially quiet. Reasonable value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old fashion hotel real class It is like going back in time when staying in a hotel was a treat

8/10 Good

Judith del Carmen Soto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberen Zimmer, freundliche und Hilfbereich Personal
Stayed 9 nights in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness
Stayed 8 nights in May 2025

4/10 Poor

Juan

Travelled with partner
Disliked: Property conditions & facilities
Sehr teure Restaurant ohne viel Auswahl Internet und wifi sehr schlecht
Stayed 1 night in May 2025

8/10 Good

Axel, Velbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Schöne Unterkunft - etwas in die Jahre gekommen.
Stayed 10 nights in Apr 2025

6/10 Okay

Franz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ehrwürdiger Hotelklassiker in die Jahre gekommen

Das Hotel ist ein klassischer Parador in sehr schöner Lage auf einer Anhöhe mit sehr schönem Blick auf die Küste. Wir hatten ein schönes Balkonzimmer mit Meerblick. Das Hotel hat auch schöne Aufenthaltsräume und eine schöne Terrasse. Es gibt auch ein Sauna, allerdings ohne Infrastrukur wie Liegen o. ä. Das Hotel ist allerdings sehr in die Jahre gekommen, die Farbe, grade an den Holzteilen, ist ziemlich ab. Dazu haben erstmal Fernseher, Lampe und Whirlwanne nicht funktioniert, wurden allerdings in Ordnung gebracht. Der Fernseher war allerdings sehr klein und hatte keine vernünftgen Programme. Dazu sind die Zimmer sehr hellhörig, Möbelrutschen oder Fernsehen in den Nachbarzimmern ist gut zu hören. Das Personal ist freundlich und hilfsbereit, allerdings sind die Englischkenntnisse im Service minimal, was bei einem 4 Sterne Hotel nicht ganz angemessen ist. Deutsch kann niemand, obwohl es viele deutsche Gäste gibt, aber das nur nebenbei. Das Frühstück war gut und reichlich. Positiv ist auch der große schöne botanische Garten, der sich an das Hotelgelände anschließt und frei zu betreten ist.
Stayed 7 nights in Mar 2025