"Fantastic hotel. Facilities are superb with an attentive and helpful staff. " More
29 Feb 2024 by Guest Experience Team
Sehr geehrte Sandra,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Es erfreut uns sehr, dass Sie die Ruhe und das schöne Zimmer sowie die wunderschöne Aussicht genossen haben, welche unser Haus umgibt. Unser Ziel ist es, eine Oase der Entspannung zu schaffen, und es scheint, als ob wir dies bei Ihrem Aufenthalt erreicht haben. Die liebevolle Gestaltung unserer Anlage ist das Ergebnis sorgfältiger Planung, um sicherzustellen, dass unsere Gäste sowohl intime als auch großzügige Räumlichkeiten vorfinden, um die kanarische Sonne zu genießen. Dass unser Frühstücks- und Abendbuffet im Buena Vista Restaurant Ihren Geschmack getroffen hat, freut uns besonders. Wir sind stolz auf unsere Auswahl an gesunden und saisonalen Speisen, die wir anbieten. Die Qualität unseres beheizten Pools wird ebenso geschätzt wie die Möglichkeit, sich in unserer großzügigen Hotelanlage zu verteilen, um Privatsphäre und Komfort zu gewährleisten. Ihr positives Feedback zu den kostenlosen Kaffee- und Teeservices am Nachmittag inspiriert uns, unseren Dienst am Gast weiter zu perfektionieren.Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Mit freundlichen Grüßen,Guest Experience Team
8 May 2023 by Guest Experience Team
Sehr geehrter Paul,vielen Dank für Ihre tolle Bewertung unseres Hotels Hacienda del Conde Meliá Collection, Tenerife.Es freut uns sehr, dass Ihnen die atemberaubende Aussicht, das tolle Restaurant und der schöne Poolbereich mit dem beheiztem Becken gefallen haben. Wir sind stolz darauf, unseren Gästen ein unvergessliches Erlebnis in einer wunderschönen Umgebung zu bieten. Es ist schön zu hören, dass Sie mit der Sauberkeit der Zimmer, dem Zustand des Hotels und unserem Service zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und danken Ihnen im Namen der gesamten Belegschaft ganz herzlich für Ihren Besuch. Mit freundlichen GrüßenGuest Experience Team
As a guest of Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World. Self parking is free. This 5-star Buenavista del Norte hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World offers 117 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Buenavista del Norte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.
Salazar A la Carte – Overlooking the ocean and golf course, this restaurant specialises in Fusion cuisine and only serves dinner.
Restaurant Buffet – Overlooking the ocean and golf course, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pandano Snackbar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
