Hotel Marlon

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Marlon

Pool
Reception
Single Room, 1 Queen Bed
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Juarez 87, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪8 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪10 min walk‬
  • Place, Museum of Maya Culture
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Hotel Marlon

Hotel in Chetumal with free parking
This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free self parking. WiFi in public areas is free.
Hotel Marlon offers 50 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Marlon, you're just a quick walk from Museo de la Ciudad. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Within a 10-minute walk of Museo de la Ciudad and Palacio de Gobierno
As a guest of Hotel Marlon, you'll find room service (during limited hours) and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Chetumal hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Hotel Marlon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 461 reviews
Rating 8 - Good. 170 out of 461 reviews
Rating 6 - Okay. 75 out of 461 reviews
Rating 4 - Poor. 40 out of 461 reviews
Rating 2 - Terrible. 29 out of 461 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

6/10 Okay

Isha

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Area was great, pool was so dirty you could not see the bottom. Pillows were yellow and towels were so over use and rough. Receptionist Angela have terrible costumer service. Window in the bathroom that was behind the sieve were bent up and could not even close.
Stayed 1 night in Sep 2025

2/10 Terrible

Beryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was small and dirty for both hotel. Will never stay there again
Stayed 1 night in Aug 2025

6/10 Okay

Odalia

Liked: Property conditions & facilities
I mean for the price you pay it’s not a fancy hotel. The issue we had is that when we arrived our rooms weren’t available. Keep in mind we arrived almost 2 hours after check in. They asked us to wait about 1 hr. Luckily it took only 30 mins approximately. They did not offered any sort of compensation
Stayed 1 night in Aug 2025

8/10 Good

Jesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was good, quiet at night so we were able to sleep well. The only matter is if travellings in private vehicle there is jst a limited parking space. We had to park away from the hotel. Other than that it was a good stay.
Stayed 1 night in Aug 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property in good location, pool needs to look welcoming and clean. Poor shower room and no option for cool water.
Stayed 1 night in Jul 2025

2/10 Terrible

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning did not work properly, sheets were dirty and had hair on it had to request them changed (dont think they were swapped out from the previous guest’s departure), pool was still water and murky
Stayed 1 night in Jul 2025

4/10 Poor

Susan, Hawthorne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Jul 2025

10/10 Excellent

Arick

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay I like
Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gilmar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

4/10 Poor

Isela

Travelled with family
Disliked: Staff & service
Front desk person was not friendly. Lots of missing tiles in the pool, we got a few scrapes. Room smelled like sausages.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Average

Average. The room had a smell of sewage at first. No luggage cart, no elevator.
Stayed 1 night in Mar 2025

6/10 Okay

Amed

Stayed 1 night in Mar 2025

8/10 Good

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Yamira

Stayed 1 night in Feb 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Helbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025