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The Explorean Cozumel - All Inclusive

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Exterior
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Lobby
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

View in a map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Chankanaab Beach Adventure Park
    ‪3 min drive‬
  • Place, Chankanaab National Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

View from room

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Explorean Cozumel - All Inclusive

At The Explorean Cozumel - All Inclusive, hit the private sand beach, dine onsite at Lool Kan, or enjoy a drink at one of the property's 2 beach bars. Change of towels is available on request.
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Explorean Cozumel - All Inclusive. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy Regional cuisine and pool views while dining at Lool Kan
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with reflexology, body scrubs, or body wraps at Na' Ha'
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles, yoga classes, and hiking/biking trails
  • Steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park
  • Ferry terminal and cruise terminal shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 50 meters away. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a hot tub, a garden, and a terrace. Free self parking is available.

This 4-star Cozumel property is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to noon.
Lool Kan - This poolside restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Bartending
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.70 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 701 reviews
Rating 8 - Good. 156 out of 701 reviews
Rating 6 - Okay. 55 out of 701 reviews
Rating 4 - Poor. 29 out of 701 reviews
Rating 2 - Terrible. 13 out of 701 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rongshen

Stayed 7 nights in Jan 2026

10/10 Excellent

Kalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best staff i ever had in any resort , great food , beaufifull nature and ocean with reef to snorkel.
Stayed 7 nights in Jan 2026

10/10 Excellent

Montserrat

The excuse
Stayed 8 nights in Jan 2026

8/10 Good

DeLaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and beds were so very comfy. The staff was awesome. Daniel being someone who took very good care of us. Was disappointed in the food. There was never an amazing meal between the two resorts. Had to walk down the road for decent food.
Stayed 9 nights in Jan 2026

8/10 Good

Joanna

Liked: Cleanliness, amenities
Staff was amazing! Food was amazing! Stunning views! But, the place is dangerous. Too many steps and different levels and booby traps. I don't drink and I got injured multiple times. Unsteady rails. My daughter grabbed a rail and fell into the jungle. We told the Management about our injuries and they said, I'm sorry and made no effort to fix any of the problems.
Stayed 2 nights in Jan 2026

8/10 Good

Christina Marie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best thing about the resort is the staff. They are friendly and courteous. Loved having the excursions included. Room was clean, comfortable and well maintained. Food experience was excellent. It is nice to have access to the adjacent resort as most restaurants are on that side, you access the beach by the other property, and the pool is bigger there. It would be nice if Explorean was adults-only. Still an enjoyable vacation overall.
Stayed 7 nights in Jan 2026

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful and quiet No microwave no TV. Back to nature and yet access to the Americana if you want more excitement. The excursions were great Personnel very friendly and anxious to please any request
Stayed 7 nights in Jan 2026

8/10 Good

Lauren

Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly Arlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at the Explorean Cozumel. We loved the entire resort. This time around we were excited that the pool had been redone. But the staff are amazing, Luis, Edwin, Gabriel to name a few. The truly made our stay wonderful. room are perfect and the serene atmosphere of the resort is perfect. Can't wait to go back again.
Stayed 12 nights in Jan 2026

10/10 Excellent

Xiaowanni

Liked: Cleanliness, property conditions & facilities
Staffs. Great service. Great place to snorkel.
Stayed 4 nights in Jan 2026

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks are really good. Everyone is friendly. The excursions were the best part of the stay. Only problem was we didn't have hot/warm water in our room for 4 days. We had mentioned it several times, however it took finding a manager and physically bringing him to the room to prove how cold the water was. They finally fixed it. Nothing was offered for the inconvenience so that was a little disappointing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Hang

great
Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, staff was amazing, house keeping was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Ann Marie

Stayed 7 nights in Jan 2026

6/10 Okay

Saurabh

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Staff was good at their sister hotel I think name was fiesta. Room was quite old, no TV, No coffee machine and in fact there was no pressure in the shower. Upon check-out when I complained, the answer was OK and that’s sit.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout our stay we enjoyed the natural landscape and the daily exploration offered such as nature preserve at the national park, scuba diving, buggy ride to the Atlantic side of the island. All were fun and well organized. The all inclusive made our stay easy and carefree
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, beautiful nature, nice layout
Stayed 10 nights in Dec 2025

10/10 Excellent

Bryan Alberto Acosta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is that the shop at the resort was expensive, i pad 70 bucks for basic stuff ie pads tampons sunscreen and couple small items, i understand convenience items but 70 usd is crazy
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful resort. We loved the atmosphere of the resort, it was so pretty, peaceful and quiet. The service and food was wonderful. The "sales" guy (timeshare) was a little annoying but when he realized we weren't interested he left us alone. That was the only downside was checking in and forced to talk to the "sales' guy right away.
Stayed 6 nights in Dec 2025

10/10 Excellent

FRANCES MARY

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the Explorian was wonderful! Rooms clean and A/C cold. Excursions fun. But the staff is really what makes it special. Our hostess Maria at the Asian restaurant made us feel special. Gabriel at the buffet always gave us great service.
Stayed 4 nights in Nov 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the grounds were great. Had a difficult time at first because I do not speak Spanish fluently. It was Explorean provided excursion trip guided by Jassiel, Nestor, and I believe Chinka that turned our whole vacation experience around and made our stay at the resort fabulous, and with our tight budget for travel; I cannot thank those three enough for helping us feel welcome.
Stayed 7 nights in Nov 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The food was great. The excursions were alot of fun. Our guides were amazing. Jassiel was awesome. He made each trip so much fun and explained so much about the island. Nestor was very good as well sadly he was only on a couple of our trips. Overall I cant wait to go back.
Stayed 6 nights in Oct 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, everything is clean, food is delicious and the included activities makes this a great deal.
Stayed 7 nights in Nov 2025

10/10 Excellent

stacy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute boutique hotel. Would highly recommend. The food was amazing and staff is awesome.
Stayed 3 nights in Nov 2025

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