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Grand Mercure Dubai City

5.0 star property

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Photo gallery for Grand Mercure Dubai City

Reception
Exterior
Miscellaneous
Dubai Suite
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • Place, City Centre Deira
    ‪14 min walk‬
  • Place, Dubai Tennis Stadium
    ‪15 min walk‬
  • Place, Deira Clocktower
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪18 min walk‬

Room options

View all photos for Grand Suite

Grand Suite

Grand Suite

  • City view
  • 101 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(40 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Twin

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, Twin

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

In-room safe, desk, blackout curtains, soundproofing

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Dubai Suite

In-room safe, desk, blackout curtains, soundproofing

Dubai Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grosvenor Suite

In-room safe, desk, blackout curtains, soundproofing

Grosvenor Suite

7.6 out of 10
Good
(5 reviews)
  • City view
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Twin

In-room safe, desk, blackout curtains, soundproofing

Premium Room, Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Grand Mercure Dubai City

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include 2 poolside bars, a 24-hour fitness center, and 3 coffee shops/cafes. Housekeeping is available on request.
Grand Mercure Dubai City offers 361 air-conditioned accommodations with safes and complimentary bottled water. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Grand Mercure Dubai City. During your stay, you'll be within walking distance of City Centre Deira. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Walima, a buffet restaurant that serves Middle Eastern cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, facials, or body treatments at Grand Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a steam room
  • Just a 3-minute drive from City Centre Deira and a few minutes from Dubai Creek
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 5-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
Walima - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Qova - Onsite café. Open daily.
Huzza - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AED 125 for adults and AED 65 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Huzza
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 65 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel

Grand Mercure Dubai City Dubai

Grand Mercure Dubai Airport Hotel

Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ronald Bispo Barreto

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 5 nights in Feb 2026

8/10 Good

Stalin

Stayed 1 night in Feb 2026

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place for a layover - comfortable bed, helpful staff, everything was fine.
Stayed 1 night in Feb 2026

10/10 Excellent

Muhammad

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Stayed 3 nights in Jan 2026

10/10 Excellent

Ziklag

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, in all areas, was great - very friendly, helpful and respectful. The rooms were lovely although the AC was a little of a challenge at first. The gym had everything I needed and quite a bit more. It was too cold for me to try the pool but sitting by it was very relaxing. I really enjoyed my stay.
Stayed 6 nights in Jan 2026

6/10 Okay

Zeenat

Stayed 1 night in Jan 2026

4/10 Poor

Bassam

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The receptionist who checked us in was called and not hospitable. We have been too many hotels in Dubai and Abu Dhabi and everyone has been so friendly however Lin didn’t seem to care that much about being kind or friendly. She was just there to do her job and it was very apparent. On top of that there was flying bugs coming out of the bathroom. It the shower room smelt mouldy. The breakfast buffet was filled with a lot of condiments but nothing substantial was offered like the other buffets we have been to at actually at 4 star hotels. Needless to say wouldn’t recommend this hotel to anyone else and wouldn’t book again
Stayed 1 night in Jan 2026

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly and hotel amenities was top notch, will definitely visit again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Khalaf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly, the rooms are clean, breakfast have a good variety and the hotel location is great it’s next to the metro station.
Stayed 5 nights in Jan 2026

2/10 Terrible

Shaji J., Missouri City

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No proper room design for decent people
Stayed 1 night in Jan 2026

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request
Stayed 1 night in Jan 2026

8/10 Good

Adam

Stayed 1 night in Jan 2026

8/10 Good

Renuka, Brampton

Liked: Cleanliness, property conditions & facilities
Excellent staff, beautiful lobby
Stayed 3 nights in Oct 2025

8/10 Good

Renuka, Brampton

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Would prefer a la carte menu in between lunch and dinner. Also prefer more choices in the menu
Stayed 4 nights in Nov 2025

8/10 Good

ahmed

Stayed 2 nights in Jan 2026

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Clean and courteous
Stayed 3 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was huge and clean. The hotel is near the airport and it runs a free hourly shuttle there and back. There is a glass bottom rooftop pool that is pretty neat. My room had a kettle and a small fridge but there was no microwave in the room or anywhere in the hotel for guest use, so yummy leftovers from Indian place down the road had to be eaten cold. On my first night I arrived late so i picked up a cup of noodles to eat in room but trying to borrow a spoon from the restaurant turned out to not be possible. I could have had one brought up from room service if I wanted to pay the minimum $10 fee.
Stayed 2 nights in Jan 2026

4/10 Poor

Keeneedra

Stayed 2 nights in Jan 2026

10/10 Excellent

Atique

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities
👍
Stayed 6 nights in Dec 2025

10/10 Excellent

Cory, Laurel

Liked: Cleanliness, property conditions & facilities
Overall staff and experience was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Good location close to metro and airport. Lovely heated rooftop pool. Was the highlight of our stay with the kids who loved the pool. Good service and nice rooms. Breakfast is good overall but a little slow replacing cups and food when needed. Would recommend.
Stayed 7 nights in Dec 2025

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