3 Jul 2019 by Alexandra Kelner
Dear Guests, Thank you very much for taking your time to write a review on Google.com following your recent stay with us at the TIME Oak Hotel and Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again, thank you and we look forward to welcoming you back. Warm Regards, Alexandra Kelner Rooms Division Manager
2 Apr 2019 by Alexandra
Dear Guest, Thank you for your recent stay at TIME Oak Hotel & Suites. Our aim is to provide amazing experiences and everlasting memories to our guests. Once again thank you for your valuable feedback and we look forward to your next visit in the future. Warm Regards, Alexandra Kelner, Rooms Division Manager
4 Feb 2019 by Alexandra Kelner
Dear Guests, Thank you very much for taking your time to write a review on Expedia following your recent stay with us at the TIME Oak Hotel and Suites. I am delighted you enjoyed such a wonderful stay and I totally agree with you that one of the notable assets that we have is the location of the hotel which is 10 minute -walk to the nearest Metro station that will provide an easy access to all famous and historical area in Dubai & less than 10 minute drive to Emirates Mall. In regards to our F&B outlets, our property has four F&B outlets that offers a variety of International and Arabic cuisine plus a separate kids menu along with 24 hour in-room dining facility. Waves Lounge alongside pool area is the mostly loved by our guest as BBQ Fridays are enjoyed along the pool area and Mashrabiya which serves shisha. We also have Mugs & Munch coffee lounge where variety of afternoon tea are served with delicious pastries and PRANZO Eatery, our newly renovated restaurant, has been designed keeping families in mind and also been nominated for ‘FAMILY FRIENDLY RESTAURANT’ in the World Luxury Restaurant Awards in 2019. The team will be delighted to hear your feedback and we look forward to your return visit. Warm Regards, Alexandra Kelner, Room Division Manager
24 Sep 2017 by TIME Oak Hotel & Suites Management
Dear Mr. Walid, We appreciate the time you have taken to share your experience following your recent stay at TIME Oak Hotel & Suites. I appreciate the great observations you make about our location and service rendered by the team. I am happy to read that once again, they showcased the heartfelt hospitality that we are known for. On the other hand, I have taken your feedback regarding the bathroom, rest assured that I will personally look into this and will definitely action where possible. It is only through such important feedback that we are able to improve the services and facilities we provide. Once again thank you for your valuable feedback and we look forward to welcoming you back soon. Warm Regards, Guzman Muela General Manager
9 Jan 2018 by TIME Oak Hotel & Suites Management
Dear Guest, While we thank you for your positive comments to some areas of the hotel, we are sorry to hear that there were shortfalls encountered during your recent stay with us. I have taken a deep note of your much-valued feedback and necessary measures are being taken to ensure improvement in the highlighted areas. Although I cannot undo what already transpired, however, rest assured that we will continuously strive to achieve the highest level of guest satisfaction and similar incident do not occur in future. We hope you will give us another opportunity to be of service to you and redeem your confidence in us. Warm regards, Guzman Muela General Manager
TIME Oak Hotel & Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A business centre and limo/town car service are available. WiFi is free in public spaces. A kids' pool, spa services, and tour or ticket assistance are also featured at the family-friendly TIME Oak Hotel & Suites. Self parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Free self parking
TIME Oak Hotel & Suites offers 216 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Pranzo Eatery – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mugs & Munch – This café specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Center has 1 treatment room. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.