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El Cielo Resort

5.0 star property
VIP Access

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Photo gallery for El Cielo Resort

Exterior
Chapel
Exterior
Owners | Jetted bathtub
Lake view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Place, Bibayoff Winery
    ‪4 min drive‬
  • Place, Adobe Guadalupe Vineyard
    ‪8 min drive‬
  • Place, Monte Xanic Winery
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(53 reviews)
  • 44 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • 248 sq m
  • 3 bedrooms
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)
  • 44 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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includes taxes & fees
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About this property

El Cielo Resort

Luxury hotel with 2 restaurants and a winery
Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.
El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Cielo Resort. During your stay, you'll be within walking distance of Bibayoff Winery. Free self parking, 2 restaurants, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free wired Internet
  • Free self parking
  • Enjoy a bite to eat at Latitud 32, a fine-dining restaurant that serves Fusion cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. El Cielo Resort offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Cielo Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Valle de Guadalupe hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 30 2025 to April 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 3:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 143 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Bibiana Maria Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place
Stayed 3 nights in Sep 2025

10/10 Excellent

Travay, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Leticia

Stayed 1 night in Aug 2025

8/10 Good

Michlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Noe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dormí bien a gusto
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.
Stayed 1 night in Aug 2025

10/10 Excellent

Ailyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Armando, Huntington Park

Liked: Cleanliness
Disliked: Amenities
Very far from the pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and quiet!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Amenities
Food was awsome
Stayed 1 night in Aug 2025

10/10 Excellent

Marcella, Whittier

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un imperdible para quienes nos gusta viajar.

El resort es espectacular, la atención excelente y los alimentos que sirven en el menú de degustación fueron extraordinarios, sobre todo, el borrego tatemado y la cochinita pibil.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

LUZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience! The resort’s ground were beautiful. The staff was friendly and welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

David, lynwood

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with an excellent staff.
Stayed 2 nights in Jul 2025

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