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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Lake
2 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor dining
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

8.4 out of 10
Very good
(62 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Single Use Garden View

  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Superior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | Balcony view

Junior Suite Garden View

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

Family Selection Suite Beachfront

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 2

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 1

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area

Suite Master with Garden View

  • Garden view
  • 103 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3

Similar properties

6 outdoor pools, pool umbrellas
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 276 reviews
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Palladium Kantenah Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar, and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to body treatments, massages, or body scrubs at Zentropia
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, tennis courts, and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool, and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 595 out of 1020 reviews
Rating 8 - Good. 211 out of 1020 reviews
Rating 6 - Okay. 95 out of 1020 reviews
Rating 4 - Poor. 60 out of 1020 reviews
Rating 2 - Terrible. 59 out of 1020 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Slavita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, room, lovely beach and staff were fantastic. Food wasn't quite there for us but overall a great place to stay!
Stayed 9 nights in Dec 2025

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities for kids were great the rooms are clean and staff is very attentive and pleasant.
Stayed 7 nights in Dec 2025

10/10 Excellent

LADEES

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing expedition for a family of 8. Everything was always clean and the butlers were very responsive in the family selection section. There were plenty of food and activities to do. However, note that lay of the activities get booked up really fast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Cynthia Ann

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful. The premises were beautiful - nice beach and pools. The food and drinks were great. There was more to do than we could fit in the trip. Would recommend.
Stayed 8 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above average. Some minor annoyances (spotty Internet in the room, some wait time for drinks during rush hours), but overall very positive impressions. Would recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Teejay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an awesome stay at this resort !! Great staff ! Lived our swim up Room. Lots of food everywhere you go. Clean room. Would definitely go back . Highly recommend
At family selection they offer free beach toys and sun tan lotion etc for you to use
Great entertainment
Stayed 7 nights in Dec 2025

8/10 Good

Yumin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We totally enjoyed our stay. The only downside was that an electric vehicle wouldn’t show up on time (it happened two times), so we’d go the lobby and catch it from there instead. Once our rooms wouldn’t get cleaned up and bed sheets were changed only once after we asked our butler for help. But these are minor inconveniences, otherwise we loved our stay a lot!
Stayed 7 nights in Dec 2025

10/10 Excellent

Janine

Stayed 5 nights in Dec 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Grand Palladium Kantenah Resort. The resort itself is very good, and we were pleasantly surprised with a VIP upgrade, which made a noticeable difference. The Family Selection beach area was especially nice — less crowded and more comfortable. Overall food quality was good, although the desserts could definitely be better. During our stay we booked three à la carte restaurants. La Paisana and Sumptuori (teppanyaki tables) were both very good. Portofino, however, was a bit disappointing. The service was good, but the food didn’t live up to what we expected from an Italian restaurant. Overall, we really enjoyed our stay and would definitely recommend this resort, especially if you can get the Family Selection or VIP upgrade.
Stayed 7 nights in Dec 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
concierge service Is really good
Stayed 6 nights in Nov 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort.
Stayed 7 nights in Dec 2025

10/10 Excellent

Victor Manuel

Stayed 4 nights in Dec 2025

4/10 Poor

fawad

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Food..
Stayed 7 nights in Dec 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities
Our tv didn’t work when we tried to watch it. We called 3 times to have it fixed. After over an hour someone came but didn’t speak English. Left answer never seen anyone after that. The tv was never fixed. At over $600 for a night I wouldn’t think a tv should have been an issue
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 5 nights in Dec 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, & fantastic service!
Stayed 3 nights in Dec 2025

10/10 Excellent

Geovany

Liked: Cleanliness, property conditions & facilities
Clean room, very nice and helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Stayed 6 nights in Dec 2025

10/10 Excellent

Brittany Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the resort was very good. Most of the food was wonderful, with a couple of exceptions. We did not enjoy portofino. But we loved the Brazilian restaurant. Our butler Karen was absolutely wonderful. The bar staff was very good. There were times when service was fantastic at meals and times when it is not so great.
Stayed 8 nights in Dec 2025

10/10 Excellent

Tyler, Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing experience! We stayed in the beachfront suite with the hot tub on the patio, in the Family Selection area of Kantenah. This property is gorgeous and the staff definitely makes you feel VIP. Everyone from the butler to the bar staff to the shuttle drivers, all were friendly and courteous. Would highly recommend the Family Select for the perks. We will definitely return!
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort excellent service
Stayed 8 nights in Dec 2025

10/10 Excellent

Elana Blanca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful 10-night stay at this all-inclusive resort with our family, including our 2-year-old and 10-month-old. We stayed in the Family Selection, which was absolutely worth it and made traveling with young children so much easier. The resort was very stroller-friendly, clean, and felt safe and welcoming. Our room was spacious and well-maintained, the staff was incredibly kind and accommodating, and the food offered great variety for both adults and kids. The pools and family areas were a highlight, and the overall atmosphere was relaxing and enjoyable. We made great memories and would absolutely return. Highly recommend for families with young children.
Stayed 10 nights in Dec 2025

8/10 Good

hristo

Stayed 11 nights in Nov 2025

10/10 Excellent

Khalil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Grand Palladium Kantenah Resort & Spa. Beautiful property, friendly staff, great food, and a relaxing atmosphere. The all-inclusive experience made everything easy. We would definitely return.
Stayed 6 nights in Dec 2025

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