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Grand Palladium Select White Sand Resort & Spa - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Select White Sand Resort & Spa - All Inclusive

An aerial view of a resort with a large central pool, multiple smaller pools, and a beach area with umbrellas and lounge chairs.
Property video
A resort with thatched-roof buildings, a clear pool, and lush greenery.
A pool area with lounge chairs, a stone wall with carvings, and lush greenery.
An aerial view of a beach with white sand, palm trees, and a clear blue ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite Garden View

8.4 out of 10
Very good
(57 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Garden View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite Single use Garden View

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite Single use Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite, Beachside

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Romance Bungalow by the lake

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside

A hotel room with a bed, a sofa, a chair, a small table, and a balcony with a hammock.

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Single Use

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake Single Use

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Romance Bungalow by the lake Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside Single Use

A modern living room with a glass door leading to a balcony, a white sofa, a glass coffee table, and a hammock.

Romance Villa Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Garden View Single Use

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside Single Use

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

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About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Catch some rays on Grand Palladium Select White Sand Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Grand Palladium Select White Sand Resort & Spa - All Inclusive offers 425 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Palladium Select White Sand Resort & Spa - All Inclusive. During your stay, you'll be close to Akumal Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a beach bar, and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, deep-tissue massages, or facials at Zentropia Palladium Spa & Wellness
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, tennis courts, and a gym
  • 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park
Grand Palladium Select White Sand Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Select White Sand Resort & Spa - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Select White Sand Resort & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 997 reviews
Rating 8 - Good. 244 out of 997 reviews
Rating 6 - Okay. 85 out of 997 reviews
Rating 4 - Poor. 48 out of 997 reviews
Rating 2 - Terrible. 61 out of 997 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bars, staff and food selection were excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and enjoy people are really nice and helpful and polite tank you very much for you service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katerine

Liked: Cleanliness
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, facilities are excellent, great service!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the property was beautiful.
White Sands lobby
Villa 56 courtyard
Bedroom
Living room with a sofabed
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed here for a week and had the absolute best experience. It’s a beautiful resort with lots of amenities and the staff is the best! Would recommend to friends and family.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. The staff is amazing and the food was great. Property was kept perfect and the pool is really nice.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best hotels i have been
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Andew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding vacation once again. This was our second trip here and it wont be our last.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rodney Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet had a great selection of items to choose from. Our villa concierge team was very helpful!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. We came for a wedding and the property had everything we could imagine and more. The concierge made the experience even more seamless, David and Cielo were lovely and so helpful. We cant wait to come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! Food was amazing! Staff was friendly and consistent!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Elisa Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our from was nice. The resort was beautiful and well kept. The dining options were great. We enjoyed the pool and other amenities.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and the staff was wonderful
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! The staff was amazing and very friendly, excellent amenities with several pools, sports, waterslides, trampolines, and the spa was phenomenal.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brent Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Bar selection good as well.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kring Kring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to acknowledge RAUL for being so hispitable he make our stay memorable room was clean ,staff like iyma leticiaarcelino angel all pf them actually very accomodating.Definietly will comeback there.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gerbrant

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amenities, hospitality
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and amenities throughout.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The pools were amazing. Food was good and plentiful. Hard to get into a la carts but our concierge was amazing and got us into a few.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip. Staff was so helpful, they made everything easy. Even to and from the airport. A true vacation. Highly recommend. All inclusive but make sure you tip!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you request David and Cielo as your concierges. They are fabulous and mak your trip seamless.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The food was incredible! Dancers team- top notch! Entertaining crew was one of the best and I am the spoiled Word-Traveler guest! Ty so much for an amazing stay!
Stayed 9 nights in Feb 2026

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