All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- Buffet and à la carte meals, snacks and beverages included
- In-room minibar (all beverages included)
- Dining availability is limited at one or more venues
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
- Kayaking
- Sailing
- Snorkelling
- Windsurfing
Land activities
- Fitness facilities
- Miniature golf
- Football
- Tennis
- Volleyball
Lessons/classes/games
Entertainment
- On-site entertainment and activities
- Access to on-site nightclubs
Not included
- Golf green fees
- Use of golf equipment
- Motorised water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkelling excursions
- Snorkelling
- Tennis lessons
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Off-site tours
- Transport to off-site activities
- Kayaking included
- Access to on-site nightclubs included
- Sailing included
- Windsurfing included
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Football (football) included
- Scuba diving excursions not included
- Snorkelling excursions not included
- Scuba diving certification not included
- Motorised water sports not included
- All available drinks included
- Golf green fees not included
- Use of golf equipment not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Miniature golf included
- Transport to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Aerobics classes/lessons included
- Snorkelling not included
- Tennis lessons not included
- Onsite entertainment and activities included
- Service charge included
- One or more venues limit dining availability
- Minibar (all drinks included)
- All non-motorized water sports included
- Snorkelling included
Property Features
Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium White Sand Resort & Spa All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking is free. A complete renovation of Grand Palladium White Sand Resort & Spa All Inclusive was completed in 2019. Smoking is allowed in designated areas at this 4-star Kantenah property.
- 264 guestrooms or units
- 3 levels
- 8 buildings
- 5 dining venues
- 2 swim-up bars
- 2 bars or lounges
- Conference rooms
- Built in 2005
- Buffet breakfast (free)
- Deli
- Kid's club (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference centre
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Games room or arcade
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- On-site shopping
- Bellhop
- Smoking in designated areas
- Bar on the beach
- Coffee shop
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 6
- Children's pool
- Waterslide
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Transport
-
Parking: Free self parking
Room Amenities
Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers. This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Private indoor hot tub
- Private balcony (furnished)
- Jetted
- Minibar
- iPod dock
- Day bed
- In-room dining (limited hours)
- Flat-screen television
- Cable channels
- Premium channels
- Films for purchase
- Coffee maker
- Combined shower/bath
- Housekeeping (daily)
- Nightly turndown service
- Hairdryer
- Safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout curtains
- Air conditioning
- Ceiling fan
- Ensuite bathroom
- Wardrobe or cupboard
Food & Drink
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Adelita – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado – On-site steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Portofino – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola – This restaurant specialises in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Nearby Activities
6 outdoor swimming pools and 5 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Miniature golf on site
- Golfing nearby
- Snorkelling nearby
- Hiking/biking trails on site
- Volleyball on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Windsurfing nearby
- Windsurfing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Racquetball/squash on site
- Segway rental/tour on site
- Fitness classes on site
- Boat tours on site
- Basketball on site
- Scuba diving on site
- Hiking/biking trails nearby
Spa Services
Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 16
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Thai massage
- Sports massage
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
- One child stays free
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Gloves are available to guests
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free - maximum age 2
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Children stay free
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Facilities fee: USD 35 per person, per day and includes use of: sauna; spa
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Grand Palladium White Sand Kantenah
- Grand Palladium White Sand Resort
- Grand Palladium White Sand Solidaridad
- Grand Palladium White Sand Resort All Inclusive Kantenah
- Grand Palladium White Sand All Inclusive Kantenah
- Pallaum White d Inclusive Kan
- Grand Palladium White Sand Resort & Spa All Inclusive Kantenah
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
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