Kissimmee Adventure Sport Hotels

"We stayed for 7 nights (dont know if we got points for entire stay ) of the 7 nights 3 of them were difficult , the sinks in the bathroom and kitchen were blocked and black debris was coming up both of them , on wed morn we had an engineer come in and put chemicals down , this worked til thursday after dinner , then the blockage returned , Maintenance (Mike ) came and advised us we needed it snaked and he would put a ticket in ! All day thursday went by with no maintenance from hotel despite 4 phone calls to the service desk and one to the manager who assured us someone would be attending immediately (nope ) at 8 pm Mike came back on duty and brought his own equipment and tried to snake the drain , no luck, We were then advised we were changing rooms for our last night which was a pain . The fridge in our unit didnt work properly , had maintenance out , was a design flaw apparently , all the ice cream melted ! Paid $ 22 for the free style soda cup to find the dispensers West broken"

"Room was dirty upon check in. The hotel fees and deposit was not what was listed at booking. $50 was listed I was charged $200! Did not get the room I paid for. I was downgraded to a lower end room and not compensated at all nor treated with respect for something I paid for! Pool was too crowded. Staff was not helpful and rude and the management was worse! I wouldn’t recommend this hotel and wouldn’t recommend booking with hotels.com either! "

"Very nice property for families. Lots to do. We stayed in the tower, it was lovely."