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Chessington Resort Hotel

3.5 star property

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Photo gallery for Chessington Resort Hotel

Children’s activities
Azteca Monkey family room
Interior entrance
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Hampton Court Palace
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Exterior
Holiday Inn London - Sutton by IHG
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 990 reviews
The price is €77
includes taxes & fees
11 Jan - 12 Jan 2026
Holiday Inn London - Sutton by IHG

About this property

Chessington Resort Hotel

Hotel with free parking, 4-minute walk to Chessington World of Adventures
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chessington Resort Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Chessington Resort Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Resort Hotel offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness
Hotel was nice but we stayed in an Aztec Monkey Wanyana view room, it could have been better for the price we paid. Just little touches like a big monkey bear in the room and animal biscuits for the kids would be nice. There was no entertainment on and we stayed a Saturday night, just a movie playing in reception. Wasn’t as special as the additional money we paid for a better room.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun place to stay. I booked a safari-themed family room to sleep 5 even though it was just me staying. Room rate included parking, breakfast and use of the pool. Room was a little tired but clean and perfectly fine for an overnight stay. There’s no overhead light in the bedroom area (just the corridor by the door) so it could be a challenge if you plan to read, etc. There’s a fridge in the room which can be a little noisy but I slept fine with my usual earplugs. The bunk beds had complimentary Freddo frog chocolates so I enjoyed those. The pool is a lovely bonus. It wasn’t busy when I stayed as it was a weekday during school term. There’s a bar and two restaurants. The food options are mostly burgers, pizzas and ‘from the grill’ options. Not much for a vegetarian so I chose the two cocktails for £18 option and had packed snacks back in my room. While this isn’t aimed at the single adult overnight stay, I’d definitely stay again. Nice people and a fun place to stay. It cost the same as a more standard B&B which wouldn’t have given me the chance to see giraffes and zebras at breakfast. I met other single travellers who also felt this was a bargain midweek and much better than a standard hotel. Everyone was leaving happy in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice night away with a good view. Just needs a bit

Check in staff and staff around the hotel were all helpful and friendly. Room was a good size with a great view, however it is in need of renovations. Dinner was nice but the service staff were slow and we witnessed multiple tables being served food before drinks, including ourselves.
Stayed 1 night in Sep 2025

8/10 Good

Deevesh, Peterborough

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Colin

Stayed 2 nights in Sep 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Needs a refurbishment

Needs a refurbishment
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fab hotel & for kids. Book swimming in advance!

We stayed in the Aztec Monkey Room and it was great for kids and adults alike. Enough space and great idea to have a small partition between kids bunk beds and adults bed too. Lovely touch that they give you a small quiz of counting things around your room walls, to unlock a safe (located in kids room) that holds something inside for kids to find (even if the alarm beeping when code entered incorrectly by smaller kids pressing, drives you a little crazy :-)). Sadly we only noticed this quiz too late to take advantage of finding out what’s inside! Hotel is clean and well kept and located one min from the park entrance and actually within the park for the early access doors, which is a massive benefit to staying. The restaurant food choice was good and catered to my gluten and dairy intolerances also :-). Great view of lots of animals from this hotel and from our room which was on the end and the kids loved. Only things that let the hotel down was that we requested a cot in the room before arriving, which was not present upon arrival. It had to be requested by us a further three times over a 4 hour period before it finally arrived and impacting little one’s nap time. Secondly the splash pool looks incredible however has to be booked in advance, with little direction on how to do so before arriving and by the time we arrived, all slots were totally booked up leaving us unable to experience this at all. This was very disappointing for the kids. Overall, great experience!
Stayed 1 night in Aug 2025

6/10 Okay

Jake

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not great, but ok rooms and the kids had fun

We booked a monkey room with views to see the animals. The room was clean and the wallpaper was fab. We had a partial view of Wanyama, and sadly didn’t see any animals. Though if we did, the photos wouldn’t have come out very well as the windows were pretty dirty. The main bed had an uncomfortable creaky old mattress, and there was a noisy fridge that hummed on and off through the night. Bathroom extractor fan doesn’t turn off so also noisy through the night. No way to contact reception without walking a long way back to the Safari hotel…the monkey rooms are based in the Azteca hotel which doesn’t have its own reception. TV didn’t initially work in the bunk bed room, but was fixed quickly by a lovely staff member. Backs of remote were missing on both remotes. No main light, couldn’t see a thing in our suitcase so had to use my phone’s torch. Having a pool is a great asset but very annoyingly, the Savannah splash pool was closed for our time slot, as not enough staff. Restaurant very basic but extortionate pricing. Most mains cost £20 but don’t fill you up. Had dnd sign on the door but at 9.45am had a staff member knocking to ask when we plan on leaving. We were almost ready to go, for departure at 10am, so not sure why that happened. All in all, not great, as the main reasons to stay over (animals and swimming pool) didn’t happen. £300 for the room plus £100 for day in the theme park is just not good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and overlooked the reserve
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great for visiting the park and views of the animals. Zafari restaurant has great views of the animal park and the food is as expected. The junior entertainment was great for our 3 year old. Stayed in a Azetec room with separate bunk bed area. The room was a good size, clean and comfortable. The bed was too firm for me which made sleep uncomfortable, but thats just my preference.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Miroslava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed is probably the worse I sleep in my life, the rooms are old and used , bathroom is a disaster , broken toilet and no water pressure in the shower, handle is broken.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2025

6/10 Okay

Syeda

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The resort overall excellent lots of things do with the children even if you don’t go to the theme park . The problem is there is no halal food in both of the restaurants. The vegetarian option are not even vegetarian as they cook in the same pan . There should be halal food options.
Stayed 1 night in Aug 2025

8/10 Good

Phillip

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The pool was busy and disappointing, rooms were not cleaned to a high standard. The theme and access to the park was great with early access saving some of the queue time. The price is set a little too high but was good enough.
Stayed 1 night in Aug 2025