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Chessington Safari Hotel

3.5 star property

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Photo gallery for Chessington Safari Hotel

Terrace/patio
Front of property
Indoor pool
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Hot tub
  • Air conditioning

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    ‪4 min walk‬
  • Hampton Court Palace
    ‪9 min drive‬
  • Hampton Court
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

1 bedroom, in-room safe, desk, laptop workspace

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds

1 bedroom, in-room safe, desk, laptop workspace

Safari King Family room with bunk beds

7.8 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Chessington Safari Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Chessington Safari Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Safari Hotel offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Chessington Safari Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing for kids and adults ! Só goood
Stayed 1 night in May 2025

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend stay

Overall, positive experience. The room in Azteca hotel was decent and clean. We had all we needed, including kettle with tea, coffe and hot chocolate. The kids loved the themed bunk-bed area. The double bed was very comfortable. The exclusive access to the part of the zoo with a play area in the evening after we arrived was a treat! This was the highlight of our stay, somethings other hotels can't beat. We had a difficulty with booking the restaurant, as this was a budy eeekend, and the restaurant in Azteca hotel was overpriced. We decided to eat out. We also were unable to book the splash pool on the day of arrival and the only available slot was at 9am the next day, 1 hour before our checkout, but we still made the most out of it. The splash pool didn't disappoint, and the kids had a lot of fun. The kids absolutely loved the hotel and didn't want to leave. This is definitely one of the best kids-friendly hotel we visited. What I was disappointed with was the lack of information from the reception staff on what is happening where. They gave us a sheet but appeared to be too busy or reluctant to explain things. For the first time commers this was a letdown, and I hope the management can address this, as we had to seek information from other members of staff. Despite this, i thoroughly recommend this hotel for families, and we are likely to be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

NATHAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Stayed 1 night in Apr 2025

8/10 Good

Ahmed

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Stayed 1 night in Mar 2025

10/10 Excellent

Glynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel - it would be fab for family stays. But when the park is closed, its a good place to stay on business because the rooms are really comfortable and the food is nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underated
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Easy parking and friendly check in staff. Beautifully decorated, clean room that put a big smile on my face. Slept really well and woke to Zebras playing in sun. Very nice breakfast with a good choice. Would love to bring my family next time. Thank you for a wonderful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Business traveller
Rubbish, unhelpful surly staff on reception
Stayed 4 nights in Mar 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A disappointing return

Returned after a stay last year as the kids had been begging to go back. On check in we had some minor request to see if we could be placed in a room close to where family was. This was possible but were told it would take 2 hours to address as the manager would have to do it and she was busy. Others were told similar wait times. The same case in the restaurant where simple questions were deferred to supervisors to answer. Some things in the hotel that the kids were looking forward to were broken - and on asking they had been out of service for sometime. Kids were also super disappointed that the evening “Disco” was a Cocomelon baby dancing around in a characterless conference room. Seemed generally that the hotel management were not on top of operations.
Stayed 1 night in Feb 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Salar

Liked: Staff & service
The rooms are dark and perhaps need modernisation
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Travelled with family
Disliked: Staff & service, room comfort
Arrived to find that the restaurant and swimming pool were fully booked. Paid for a room with a view of the reserve no animals were out during our stay. The bit of the zoo we could see was hard to see the animals as the window was so dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter Jones Kempston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Very friendly check in staff were brilliant
Stayed 1 night in Mar 2025

2/10 Terrible

Nicola

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful! No hot water in tap or shower. Hotel knew about it when I checked in and said nothing. Came to have a shower the next morning - no hot water
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities

Clueless staff and poor services.

On arrival the staff had no idea what they were doing. We booked 3 rooms at hotels.com and did book now pay later. They wanted to charge the 3 rooms (all the same) different rates and we had 8 or 9 different transactions coming in and out of the bank account. They then dissapeared and we had to go back to pay for one room. They also told us no information about the hotel or where anything was. The 3 rooms werent all on the same floor and all had different sized rooms although booking 3 of the same. The pool showers were ice cold so we had to walk through the hotel in our costumes to shower in the room which was luke warm. The bars didnt know how to pour a pint of beer and the service was painfully slow.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An inch too short

Everything was good except the inch gap under the door to an adjoining room. Got woken up at 11:30 by music and someone talking on their phone for an hour. Because of the size of the gap under the door. It was like they were in my room. I could tell you the whole conversation (he had been to watch Watford play and likes to bring a pillow with him so it’s like being at home). They need doors that fit the gap. What was a good stay finished with the worst nights sleep.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacey

Stayed 1 night in Feb 2025

8/10 Good

Ivor

Stayed 2 nights in Feb 2025