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Chessington Resort Hotel

3.5 star property

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Photo gallery for Chessington Resort Hotel

Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • 24/7 front desk

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Sandown Park
    ‪9 min drive‬
  • Place, Hampton Court Palace
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪37 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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About this property

Chessington Resort Hotel

Hotel with free parking, 4-minute walk to Chessington World of Adventures
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chessington Resort Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Chessington Resort Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Resort Hotel offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Charlie

Liked: Staff & service
Food was all poor quality & expensive Room was basic & smelt damp
Stayed 1 night in Aug 2025

4/10 Poor

Hayley

Stayed 1 night in Aug 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near theme park.
Stayed 1 night in Jun 2025

2/10 Terrible

Natalie

Stayed 1 night in Jul 2025

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not like the smell of sewage as soon as the room door was opened (342) very evident. Limited evening meal options and not a very good range of prices. Also the Buffet option in the Temple Restaurant does not cater for all, My vegetarian, gluten free mother only wanted chips but had to pay a staggering £17.75...just for chips. Ridiculous! Also on the Special Requests, for breakfast, I had asked for Gluten Free bread and not got any for the 2 days stay. Signage is not good either, couldnt easily find the Temple Restaurant. I dont think I will be staying here again. Not enough Disabled Parking right outside hotel. The hotel could also benefit from evening entertainment and snack shop.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicola

Stayed 1 night in Jul 2025

6/10 Okay

Zowie

Travelled with family
A tech room isn’t much to look at considering it was nearly &300 for the nugjt. The view from as half blocked with the biggest tree Still cute The pool is small for the amount of grounds they have and you have to book we couldn’t get in the following day which was annoying. I’m assuming the more expensive rooms would be better but I do think it doesn’t need to be that expensive for a room period .
Stayed 1 night in Jul 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was spacious and clean. Dinner was lovely, albeit expensive. Nice treasure hunt to keep busy. Pool nice and warm but wasn't told there's now a £3pp charge to swim.
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used as accommodation for visiting Wimbledon. Very convenient with the station less then 15 minutes walk and trains direct to Wimbledon in another 15. Clean, well-themed hotel for youngsters. Excellent view from room into part of the zoo. Nice pool and breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and view
Stayed 2 nights in Jun 2025

10/10 Excellent

Gurpreet Singh

Stayed 3 nights in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Our favourite out of lego land and thorpe park for our hotel stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Great theming, chaotic communication ruined magic

We stayed 10–11 July 2025. The hotel is beautifully themed, and some staff were lovely—but poor communication and mismanagement really affected our experience. I pre-arranged a children’s Safari Pack by phone and email, confirmed again at check-in, and paid—only for it not to appear. After being told twice it would be in the room, I had to return to reception and re-explain everything. The evening team acted like I imagined the whole thing. I had to show proof and pay again before the pack was finally delivered late in the day. The pool was fully booked by the time we found out (no warning in the Hotels.com confirmation). One staff member blamed us, but another kindly let us in later. The Gruffalo ride was also down most of the day without updates, and the Pizza & Pasta restaurant in the park was closed to all but VIPs—no signage, just turned away at the door. Some staff were outstanding, others dismissive. We expected better for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Julie-ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok visit to chessington.

We enjoyed our stay, but our room you could not see out of. There was stickers over the windows. It was disappointing we could not see the animals at all from our room. We could not move either as the hotel we were told was full. But we did not be relieve this as one of the restaurants did not open the whole time we were there. So everyone had to eat at the more expensive restaurant. The buffet restaurant never opened. we did enjoy breakfast as this was included in the price. It was nice you could walk around a little area after the park closed just for hotel guests. We also had a problem was paying for our meal s their machine was playing up so we ended up paying for it three times. We had to get this money back the following day. All very stressful. I also thought the park could have stayed open later than 5 pm.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing safari view

The staff were brilliant, the room was lovely and clean and the Safari view from the room was unbelievable. We had the best time and even extended our stay. In the evenings hotel guests have access to up close walking around the Safari animals which was amazing.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Business traveller
Stayed 1 night in Jun 2025