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Novotel London Brentford

4.0 star property

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Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
Exterior
Indoor pool
Spa
TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Great West Road, Brentford, England, TW80GP
  • Place, Thames River
    ‪10 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min walk‬
  • Place, Syon Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is €123
includes taxes & fees
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About this property

Novotel London Brentford

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Novotel London Brentford's great location. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of Gtech Community Stadium and The Musical Museum
  • Pets welcome for a fee
Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2960 square feet (275 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel London Brentford. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brentford hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,960 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Ciara

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Miami

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, great food, great service. Would recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Stayed 1 night in Dec 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely room, convenient underground parking
Stayed 1 night in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Niamh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice large and clean rooms. Quiet floor, never heard anyone else, and comfy beds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Atsu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Connor

Stayed 1 night in Nov 2025

6/10 Okay

Aishwarya

Travelled with family and small children
It's a decent hotel. Lobby gives you fancy hotel vibes but the actual rooms are very basic. We were told by receptionist at the check-in to not leave anything in the car because of thefts. Made us feel little unsafe.
Stayed 1 night in Nov 2025

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was spacious and clean. Only room service let me down. Waited 1,5 hour for my order
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2025

6/10 Okay

Madison

Unfortunately the front desk lady was very unpleasant. She told us she needed to go on her lunch break before checking us in, so she made us wait in the lobby for 30 minutes while she was eating. We had just landed from a 12 hour flight, so this was extremely frustrating. We asked for help from someone else and they didn’t even apologize.
Stayed 1 night in Dec 2025

4/10 Poor

Julia Dunbar

Stayed 2 nights in Nov 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room spacious and well laid out. Great bathroom. Use of Pool and gym brilliant. Parking reasonable and secure. Food was outstanding! Seriously recommend staying here if you dont need to stay in the centre
Stayed 1 night in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The shower was amazing, I still miss it! It was conveniently located next to 2 bus stops so getting around was very easy. Rada coffee house next door is amazing and several good dining options nearby. Beds were comfortable and staff is friendly. I would stay here again.
Stayed 6 nights in Nov 2025

4/10 Poor

Raymond Paul

My wife and I are both in our early sixties and was really looking forward to our stay, especially with the pool facilities. Unfortunately our stay was ruined beyond belief when my wife went swimming as usual around 7.00am in the morning, my wife wears glasses and removed them when doing her regular lengths in the pool, to her horror when she left the pool and replaced them to find that a male was swimming naked in the pool, a pool that was often frequented by children. On reporting this to reception, the receptionist did go down to the pool to action. I sent an email to the management and spoke with the manager that night to raise my concerns, it was taken lightly in my opinion and the manager was very evasive to answering questions about the individual and how he actioned the event, I will not be staying again.
Stayed 6 nights in Nov 2025

4/10 Poor

david

Disliked: Staff & service, room comfort
Dreadful service, no information volunteered about timings or amenities and no info in the room. Parking is £3 a day cheaper in the same carpark if you pay direct. Fitness and pool very basic. Weird window between bedroom and bathroom
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Baranee

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Main reception staff could be a bit courteous. Dining staff were excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, they dealt with a very inconsiderate neighbouring room making a lot of noise in the early hours quickly and professionally
Stayed 2 nights in Oct 2025