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The Lensbury Resort

4.0 star property

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Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Exterior
Deluxe Twin
Bar (on property)
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning

Explore the area

View in a map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪18 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

7.0 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Radisson RED London Twickenham

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,011 reviews
The price is €123
includes taxes & fees
21 Sept - 22 Sept
Radisson RED London Twickenham

About this property

The Lensbury Resort

Hotel with a full-service spa, near Bushy Park
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Our customers tell us they can't get enough of the helpful staff at The Lensbury Resort. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with Swedish massages, body scrubs, or facials at the spa
  • Amenities include a business center, meeting rooms, and a conference center
  • Onsite recreation includes 15 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium
  • Airport shuttle service available for a fee
The Lensbury Resort offers its guests a full-service spa, outdoor tennis courts, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the business-friendly The Lensbury Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Teddington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Built in 1938
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The Lensbury Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 975 reviews
Rating 8 - Good. 279 out of 975 reviews
Rating 6 - Okay. 135 out of 975 reviews
Rating 4 - Poor. 47 out of 975 reviews
Rating 2 - Terrible. 46 out of 975 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is lovely. By booking with a third party, you are put at in a separate detached building. Not as nice of a building, but rooms were nice. Service at check in was very nice. Air in rooms was very updated, Security in general was good, but our building had the back locks broken, so anyone could enter off the street. Also the gate to enter parking was broken so anyone could also enter there.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, amenities
Nice spot, good options for the kids, only negative was limited menu
Stayed 1 night in May 2025

2/10 Terrible

Philip

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
very professional run hotel
Stayed 1 night in Jun 2025

8/10 Good

Tavlin

Stayed 2 nights in Jun 2025

6/10 Okay

Patricia

Liked: Cleanliness, room comfort
Spacious room but small bathroom. Bed not very comfortable with mattress needing replacement. Windowsills full of bird excrement which was quite a gross view from the bedroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room but we were only staying one night to attend a local event, so it was adequate
Stayed 1 night in Jun 2025

6/10 Okay

VICTORIA

Disappointed

Needs some attention. Beautiful downstairs but bedrooms are scruffy and not as described. New mattresses and pillows required. Food...a bit to be desired. Expected a great restaurant but was very disappointed...basic food..not particularly tasty. Id find a good restaurant in town!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bernadette

Stayed 4 nights in May 2025

4/10 Poor

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are crazy small
Stayed 1 night in May 2025

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
The check procedure was extremely painful and long winded. The receptionist had poor English and was taking forever. At one point, we though we didn't have a booking. It was explained that he was trying to put ourselves and our friends in adjacent rooms - the reality was, we ended up on different floors! By this time, our table booking at nearby restaurant was in danger of being lost, so we just took the rooms allocated.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Good range of amenities

Good range of amenities especially leisure and fitness related amenities; reasonably comfortable but nothing too special. Breakfast pretty mediocre. Rooms and furniture and fittings quite dated.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan, Bath

Travelled with partner
Liked: Cleanliness, amenities
Spacious hotel in convenient west London riverside location.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great from start to finish, easy check in , polite staff, great rooms, breakfast lovely , breakfast staff were extra amazing x could not fault
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Left the next morning even though we had booked for 3 nights. Air conditioning was dripping and growling all night. The place looks like it hasn’t been looked after for decades. The shower kept dripping all night. Horrible.
Stayed 3 nights in May 2025

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Stayed 1 night in May 2025

6/10 Okay

Isaac

Stayed 2 nights in May 2025

4/10 Poor

Sarah

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were quite disappointed with our stay. The property is very outdated and in need of refurbishment. The breakfast was poor, with limited options and low quality. We paid for an upgraded room but were given a small, basic one instead. When we raised the issue with reception, they were dismissive and insisted it was the room we booked. To make matters worse, we used OneKey Cash points for this stay, which felt like a complete waste. Definitely not the experience we expected or paid for.
Stayed 1 night in Apr 2025

8/10 Good

Fern

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Davina

Stayed 1 night in May 2025

10/10 Excellent

Philip

I can recommend it
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very chilled

A great stay very quiet even when there was a big party down stairs
Stayed 1 night in May 2025

6/10 Okay

Kirsty

Disliked: Cleanliness

Mix of positives and areas for improvement

Our stay at The Lensbury Resort Hotel had a mix of positives and areas for improvement. Check-in was a bit disappointing. Although we arrived slightly early and understood our room might not be ready, we still had to wait until 3:20pm to access it—even after queuing again at 3pm. Unfortunately, there was no apology or communication about the delay, which felt impersonal. That said, the outdoor seating area where we waited was lovely, and the overall dining experience was excellent. The evening dinner menu offered a great selection, and the breakfast buffet was varied and enjoyable. All dining staff were polite and friendly, contributing positively to our stay. We stayed in a part of the hotel that is detached from the main building. This section felt a bit dated and could benefit from some refurbishment. The room itself was basic but adequate. However, the bathroom cleanliness was below expectations—there was even a used bar of soap left in the corner. On a more positive note, the leisure facilities were impressive. The sauna and steam room were very good, the changing rooms were spacious and clean, and the gym was excellent. Overall, while there are clear strengths in dining and wellness amenities, some aspects of the accommodation and guest service could be improved to enhance the overall guest experience.
Stayed 1 night in May 2025

10/10 Excellent

Annia

Stayed 1 night in May 2025