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Hotel Mayerling

1.0 star property

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Photo gallery for Hotel Mayerling

Exterior
Reception
Daily continental breakfast for a fee
Triple Room
Economy Double Room, Ground Floor | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(43 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Ground Floor

Economy Double Room, Ground Floor

Economy Double Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Mayerling

Coffee/tea in a common area, a microwave in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Mayerling offers 22 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Mayor and Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, a front-desk safe, and an elevator.

This Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling

Hotel Mayerling Madrid

Hotel Mayerling

Mayerling Madrid

Chic&Basic Mayerling Hotel Madrid

Chic And Basic Mayerling

Hotel Mayerling Hotel

Hotel Mayerling Madrid

Hotel Mayerling Hotel Madrid

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sristi

Stayed 4 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel staff and convenient breakfast.
Stayed 2 nights in Feb 2026

10/10 Excellent

Monir

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Nice shower and comfy bed but room little tired in some areas
Stayed 1 night in Jan 2026

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best continental breakfasts we've had in 14 years of international travel. Wide variety of food from fresh fruit to panninis and a coffee maker that makes a very decent cappuccino. The staff is excellent and very helpful in pointing out places to go and calling a taxi for us to get to the airport timely (and what an experience is the Madrid airport -- give yourself extra time to get through security and to take the tram to the international gates).
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was great, the front desk employees were always friendly and ready to help. The room was clean.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good value for the central area . Reception, cleaning was excellent. The breakfasts were an extra €9 each and limited but ok. The weather outside was cold and it took a while for the room to heat up with the air con and separate electric wall heater but was then fine.The view from the window was disappointing but quiet.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean and tidy room. Staff extremely helpful and polite. Great central location
Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is perfect. The room was very comfortable. Highly recommended staying here😊
Stayed 1 night in Dec 2025

10/10 Excellent

Lester

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Location just a couple minutes walk from Puerto Del Sol. Breakfast was buffet style with lots of choice and good quality. Rooms were quiet and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Super friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra, Melbourne

Stayed 2 nights in Oct 2025

10/10 Excellent

Manohar, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at good price
Stayed 2 nights in Oct 2025

8/10 Good

Vivian

Travelled with group
Liked: Staff & service
Location is good but kind of noisy at night. The staff is great especially Eluska. Eluska was very accommodating and very friendly. She made our stay wonderful because of her kindness.
Stayed 2 nights in Sep 2025

8/10 Good

María Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene buena ubicación, cercano a atracciones turísticas. Si viajan con un grupo de amigos no hay mucha privacidad en el baño.
Stayed 2 nights in Jul 2025

8/10 Good

Gesila, Powder Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just okay but the staff are helpful. The location is centrally located to restaurants and other popular sites although the street where the hotel is located you see people hanging out on the streets past midnight till early mornings.
Stayed 2 nights in Sep 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel requires TLC. The price is ok for the quality of the property. The staff was friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Genette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but work good. Thought the breakfast was a little high for what we got but was the same for most hotels in Spain. Hotel was easy to get to
Stayed 4 nights in Jul 2025

6/10 Okay

Harleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Tina, Cathlamet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly easy to get to everything!
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location,clean room,friendly staff great customer service
Stayed 1 night in Jun 2025