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Hotel Mayerling

1.0 star property

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Photo gallery for Hotel Mayerling

Gift shop
Front of property
Reception
Triple Room
Daily continental breakfast (EUR 8 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Superior Double or Twin Room

Down duvets, blackout curtains, iron/ironing board, free WiFi

Superior Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Double or Twin Room

9.0 out of 10
Wonderful
(33 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Double Room Single Use

Down duvets, blackout curtains, iron/ironing board, free WiFi

Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Ground Floor

Down duvets, blackout curtains, iron/ironing board, free WiFi

Economy Double Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mayerling

Hotel with a 24-hour front desk, a short walk to Plaza Mayor
Coffee/tea in a common area, a microwave in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Mayerling offers 22 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, a front-desk safe, and an elevator.

This Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 8 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Reviews

Hotel Mayerling Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 505 out of 1004 reviews
Rating 8 - Good. 395 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

Reviews

8/10 Good

Tina, Cathlamet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly easy to get to everything!
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location,clean room,friendly staff great customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel ,great location,excellent rooms, great staff
Stayed 5 nights in Jun 2025

4/10 Poor

Ivan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok for a couple of nights but too expensive for what you get. No fridge or safe in the room. Bed was ok but no furniture to put things away and the drawer offered was wobbly. Bathroom ok but poorly done.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

8/10 Good

Rambabu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. Very good location, with easy access to all major attractions and restaurants. Offered continental breakfast at a fair price. The access to the hotel was somewhat difficult but manageable due to construction by the city, but this was not something in the control of the hotel. Overall very satisfied.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahtab

Liked: Cleanliness, amenities, property conditions & facilities
Convenient, comfortable and great hospitality. Location was excellent, all major sites I planned to visit were within walking distance which made getting around incredibly easy and stress-free. The room was clean, cozy and very comfortable. The staff were friendly, welcoming and always ready to help with anything I needed. Continental breakfast was fresh, well stocked and had a great variety to choose from. Highly recommend staying at this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcos

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even thought the street out front was under construction, once the automatic door closed, it was very quiet! Some areas need updating as they look old & deteriorating but it was very clean!
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walking to the Sol, Plaza Mayor and metro. Plenty of eating places around. Friendly helpful staff, nice rooms with air conditioning and 24hr tea and coffee in reception area. Terrace at the top if your a smoker.
Stayed 4 nights in May 2025

4/10 Poor

Luis

Stayed 3 nights in May 2025

10/10 Excellent

HAHYUNG

Stayed 2 nights in May 2025

10/10 Excellent

Victor

Stayed 4 nights in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations. Great breakfast and service.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Wonderful breakfast.
Stayed 1 night in May 2025

6/10 Okay

Nitin B

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom experience is very bad .
Stayed 1 night in May 2025

8/10 Good

Nanette, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Front main entrance street is a desaster with Construction with hardly any access i
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2025

8/10 Good

Graham Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and helpful. Nice choice for breakfast for €8 per day if you wanted it. Hot drinks and water available 24/7. Room was compact and storage minimal but for a few nights it’s fine. Very close to transport links around the city. Will be nice when finished but the road and pavements outside the hotel are under massive construction at the moment and only appear to have a few working on it each day. Otherwise a great stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

yenisel

Ok
Stayed 2 nights in May 2025

8/10 Good

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and really nice. There's a secure area where they can hold your bags until you are able to check in. The room was very clean. The area outside the hotel was very noisy. The street outside the hotel was shut down due to construction work and cars could not drop you off directly in front of the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

The hotel was very well priced for its location, right in the heart of the city, and not fancy, but functional. I loved the breakfast option every morning, and the staff was very helpful. I highly recommend.
Stayed 4 nights in Apr 2025